Director, Payments & Risk Operations
Benefits
Unlimited PTO
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Payments Operations System:
- Own the full lifecycle from onboarding to support.
- Define and operate against core metrics like approval rates and loss rates.
- Build a scalable system with continuous improvement loops.
AI, Automation & Decisioning:
- Reimagine payments operations as an AI-native system.
- Deploy agent-based workflows and LLM-assisted investigation tools.
- Partner with Product and Engineering to ship internal AI tooling.
Portfolio Performance:
- Own portfolio-level losses balancing growth and protection.
- Evolve risk appetite and control frameworks.
- Design underwriting and monitoring strategies to address emerging risks.
Boulevard
Boulevard provides a client experience platform for appointment-based self-care businesses. They are a growing company that values diversity, experimentation, and delivering magical moments.