Source Job

United States

  • Own the full payments operations lifecycle including merchant onboarding, underwriting, transaction monitoring, dispute management, and escalations.
  • Build reporting infrastructure and dashboards to make operational metrics visible to leadership and drive data-informed decisions.
  • Design and refine underwriting and monitoring strategies while leading the transition from manual to AI-assisted decisioning.

Risk Management Data Analytics Cross-functional Collaboration Stripe

14 jobs similar to Director of Payments and Risk Operations

Jobs ranked by similarity.

$180,000–$200,000/yr
US Unlimited PTO

  • Own the full lifecycle of payments operations including onboarding, underwriting, monitoring, disputes, and support.
  • Build and deploy AI-native decisioning systems and automation to scale operations.
  • Manage portfolio-level risk and partner with cross-functional teams to drive performance.

Boulevard provides a client experience platform for appointment-based self-care businesses. They are a growing company that values diversity, experimentation, and delivering magical moments.

Global Unlimited PTO

  • Own daily payment operations across all PSPs, including settlement monitoring, reconciliation, and refund flows.
  • Build and maintain operational dashboards and optimize payment vendor billing.
  • Source and qualify new payment partners, lead commercial negotiations, and maintain CRM pipeline.

Progress Partners is a fast-growing technology company building next-generation SaaS and mobile platforms. We blend creativity with data-driven execution and our global team collaborates across time zones to deliver high-impact products used by millions in over 160 countries.

$121,500–$168,700/yr
United States

  • Lead and develop a Payment Operations team responsible for supporting Mercury Bank's payment rails, ensuring clear priorities and strong operating standards.
  • Build and scale operational desks across various payment rails including international wires, domestic wires, RTP, ACH, and checks.
  • Improve operational efficiency through process design, tooling, automation, and AI to reduce manual effort while preserving judgment and control.

Mercury is a fintech company building a complete finance stack for startups, offering banking services through partner banks. It is a growing company focused on creating a seamless banking experience for entrepreneurs.

US 3w PTO

  • Own the operational lifecycle of payment processing, including settlement, reconciliation, and collections across multiple platforms.
  • Develop scalable processes, vendor relationships, and operational controls to improve payment accuracy and efficiency.
  • Partner cross-functionally with Finance, Product, Engineering, and Compliance to drive modernization and scale.

Health Payment Systems, Inc. (HPS/PayMedix) redefines how people access and pay for healthcare by bringing together provider networks, payments, and financing to remove financial barriers. They are a growing company focused on simplifying healthcare payments, with a team that values innovation and collaboration.

  • Define and build the internal systems, workflows, and decisioning infrastructure that power Wave's payments operations.
  • Own the strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams.
  • Replace fragmented workflows and manual processes with scalable platform capabilities to improve operational efficiency and customer outcomes.

Wave provides financial software and services to help small businesses thrive. The company fosters a creative and energetic culture where employees are empowered to be bold and learn quickly.

US

  • Own end-to-end merchant onboarding from commercial handover to go-live, ensuring accurate configuration and timely transactions.
  • Serve as PAR's internal center of expertise on payment gateway operations, compliance, and process documentation.
  • Manage, coach, and develop a team of two onboarding specialists, embedding AI tools to improve workflows.

PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for the hospitality industry. They serve over 100,000 restaurants in more than 110 countries, with a culture centered on collaboration and innovation.

US

  • Manage payment disputes and chargeback cases from initial notification through resolution, including preparing evidence packages for payment processors.
  • Coordinate with Customer Support, Pharmacy, Clinical Operations, and Finance to resolve payment-related issues.
  • Investigate failed payments, duplicate charges, subscription billing issues, and refund requests, and recommend process improvements to reduce chargebacks.

LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are an early-stage company that moves quickly, operates with limited layers, and expects high ownership from every team member.

US Unlimited PTO 20w maternity 20w paternity

  • Manage disputes and chargebacks operations to drive cardholder satisfaction and operational excellence.
  • Oversee BPO vendor relationships, performance metrics, and scalable process improvements.
  • Analyze data, implement technology, and ensure regulatory compliance across Reg E and payment network rules.

Marqeta is a modern card issuing platform that enables companies to build customized payment solutions. They embrace a Flex First culture with remote work options and offer competitive benefits.

US

  • Monitor daily transaction activity across ACH, RTP/FedNow, and card rails for anomalies, failures, and settlement issues.
  • Triage and resolve payment exceptions, including ACH returns, AFT/OCT decline codes, and failed settlements.
  • Draft and send day-to-day operational emails to sponsor banks, maintaining a log of open items and driving them toward closure.

Astra is building mission-critical infrastructure for moving money at scale, processing billions in annual transaction volume with 99.9%+ uptime. They are a remote-first company with a small team where your work directly supports scaling responsibly.

US Canada

  • Act as the translation layer between payments operations, compliance, and engineering to turn operational needs into prioritized requirements.
  • Own the payments roadmap, sprint planning, and define KPIs like authorization/approval rate and payment success rate.
  • Build business cases for multiprocessor routing, retry logic, and fraud-vs-conversion tradeoffs to drive systemic improvements.

Stash is the direct-to-consumer commerce platform for game studios, building webshops and checkout infrastructure to reduce app store taxes. We process hundreds of millions in D2C revenue and are scaling rapidly toward a 5x volume target in 2026.

Global Unlimited PTO

  • Build and own global partner strategy with key payment partners such as Stripe, Worldpay, and Visa.
  • Work cross-functionally with Engineering, Product, Sales, Finance, and Legal to negotiate contracts and drive process improvements.
  • Manage monthly and quarterly business reviews, define SLAs, and track performance standards for partners.

ABC Fitness is a leading software provider for fitness businesses worldwide, supporting tens of thousands of clubs and processing over $12 billion in payments annually. The company fosters a values-driven culture focused on best life, growth mindset, and one team.

India EU Unlimited PTO

  • Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
  • Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
  • Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.

MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.

Europe 3w PTO

  • Lead and scale the payments function, including multi-PSP infrastructure and payment strategy metrics.
  • Optimize acceptance rates, manage processing costs, and monitor risk metrics.
  • Work cross-functionally with engineering, analytics, and compliance teams.

A Ukrainian product startup that builds personalized health and fitness products for a global audience via a B2C subscription model. The company has a fully remote team of 50+ employees operating across the US and European markets.

Global

  • Build and optimize payment routing across PSPs/MIDs and test scenarios to raise approval rates and scale billing.
  • Analyze billing impact on LTV, retention, and manage relationships with providers, acquirers, and banks.
  • Run billing projects end-to-end, sync with cross-functional teams, and prioritize work that delivers business results.

Appflame is a Ukrainian IT company building world-class products such as Hily, Taimi, AdConnect, Mailkeeper, and more. With 500+ employees and offices in Kyiv, London, and Limassol, it was ranked 5th among Ukraine's 50 best employers in 2025.