Define and launch a unified merchant experience platform, owning vision and architecture.
Cut merchant onboarding effort by shifting high-touch work into self-service experiences.
Ship AI-powered agents and workflows that measurably improve merchant productivity.
Narvar simplifies the post-purchase experience for consumers, working with retailers like GameStop, Sonos, and Nike. With hubs in San Francisco, London, and Bangalore, they serve over 125 million consumers globally.
Own daily payment operations across all PSPs, including settlement monitoring, reconciliation, and refund flows.
Build and maintain operational dashboards and optimize payment vendor billing.
Source and qualify new payment partners, lead commercial negotiations, and maintain CRM pipeline.
Progress Partners is a fast-growing technology company building next-generation SaaS and mobile platforms. We blend creativity with data-driven execution and our global team collaborates across time zones to deliver high-impact products used by millions in over 160 countries.
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Onboard PSP companies onto processing channels, from first contact through to live transactions, and build and maintain integrations with partners.
Own a portfolio of merchant accounts across partner channels, track performance, flag risks, lead resolution, and maintain a risk register for active partners.
Manage merchant account dashboards, renegotiate financial conditions, handle partner queries, resolve settlement delays, and identify opportunities to scale capacity.
FYST is a leading fintech company in the payments space. We are a young, ambitious team with a strong culture of growth, transparency, and real ownership. We offer competitive compensation, remote work, and benefits like private health insurance and development budgets.
Own the full lifecycle of payments operations including onboarding, underwriting, monitoring, disputes, and support.
Build and deploy AI-native decisioning systems and automation to scale operations.
Manage portfolio-level risk and partner with cross-functional teams to drive performance.
Boulevard provides a client experience platform for appointment-based self-care businesses. They are a growing company that values diversity, experimentation, and delivering magical moments.
Own the end-to-end retailer onboarding process, from contract through go-live, coordinating with engineering and customer success.
Manage weekly scan data submission health, publish dashboards, and ensure timely issue resolution with retailers and CPG partners.
Serve as primary contact for Altria and RJR, handling compliance, issue remediation, and cross-functional coordination.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. The company embraces a 'Better Together' ethos, offering Unified Customer Experience solutions.
Own the product roadmap for KYC, KYB, and onboarding, balancing conversion speed with regulatory compliance.
Drive strategy for onboarding API and SDK, shaping risk rating programs and internal tooling for compliance teams.
Organize engineering work, define metrics like onboarding conversion and time-to-approval, and iterate on market feedback.
Sphere Labs builds compliance-native infrastructure for cross-border payments and settlement, designed for businesses and regulated institutions. Backed by Coinbase, Kraken, and other major investors, we are a fully remote, global team at the intersection of crypto infrastructure and regulated finance.
Own the client experience from first integration through ongoing scale, acting as the bridge between product and companies building on Bastion's infrastructure.
Diagnose integration issues, fix documentation, and build lightweight automation, while ensuring new clients onboard with zero engineering effort.
Manage proactive client communication, partner with compliance to streamline onboarding, and feed client insights back to product.
Bastion builds regulated financial infrastructure for modern businesses, covering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. It is a startup with a compliance-first approach, offering a fast-paced environment where employees are expected to contribute quickly.
Serve as the primary operational subject matter expert for payment integrity methodologies, audit programs, and product requirements.
Translate payer pain points, contract language, and audit policy into product capabilities and scalable AI solutions.
Partner with engineering, product, clinical, and customer success teams to define audit logic and improve product accuracy.
Abacus Insights transforms healthcare data for health plans, breaking down silos to create trusted data foundations that improve outcomes and reduce waste. Backed by $100M from top investors, the company has a bold, collaborative culture focused on innovation and using AI to drive efficiency.
Define and build the internal systems, workflows, and decisioning infrastructure that power Wave's payments operations.
Own the strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams.
Replace fragmented workflows and manual processes with scalable platform capabilities to improve operational efficiency and customer outcomes.
Wave provides financial software and services to help small businesses thrive. The company fosters a creative and energetic culture where employees are empowered to be bold and learn quickly.
Manage provider relationships, onboarding, and incident response for AI infrastructure.
Act as incident commander during provider-side failures, coordinating SREs, providers, and customers.
Build playbooks and standards to scale provider onboarding and operations.
Andromeda Cluster gives early-stage startups access to scaled AI infrastructure. We are a growing team building the liquidity layer for global AI compute.
Lead and mentor a technical integration team of approximately 8 people, driving scalability and automation.
Drive strategic evolution of seller onboarding with a focus on KPIs and operational excellence.
Collaborate cross-functionally with Operations, Product, Tech, Sales, and Customer Success to enable sustainable marketplace growth.
Redcare Pharmacy is Europe's number one e-pharmacy, dedicated to improving health through innovative solutions. They foster a collaborative and inclusive work culture, with a focus on team growth and employee well-being.
Support client onboarding projects, identify scalable improvements through automation and AI, and guide team members on complex tasks.
Independently manage end-to-end client implementation projects with high performance and accountability.
Operate as a subject matter expert on specific onboarding tasks, collaborating with leadership to enhance workflows.
Experian is a global data and technology company that powers opportunities by redefining lending, preventing fraud, and simplifying healthcare. With 23,300 people across 32 countries, we are a FTSE 100 company known for our people-first culture and recognition as a World's Best Workplace™.
Lead and develop the Technical Integration/Seller Onboarding team, defining clear goals, roles, and responsibilities.
Manage strategic advancement of technical seller onboarding with focus on scalability, automation, and quality.
Act as central interface between Operations, Product, Tech, Sales, and Customer Success Management.
Redcare Pharmacy is Europe's leading online pharmacy, driven by dedicated teams and cutting-edge innovation. The company fosters a comfortable and cooperative work environment where every employee feels valued and contributes to the vision of 'Until every human has their health'.
Manage a portfolio of expansion partnerships end-to-end, with a focus on Mercury's payroll vendor ecosystem.
Lead vendor selection processes, contract negotiations, and ongoing performance management.
Serve as internal expert on the payroll ecosystem, driving cross-functional alignment and incident response.
Mercury is a fintech company building financial tools for startups, focusing on simplicity and thoughtful design. The company values diversity and belonging and is an Equal Employment Opportunity employer.
Manage a team of around 12 Financial Crime Business Banking Investigators, focusing on personal and professional development.
Provide technical coaching and feedback on merchant acquiring financial crime tasks, including KYB, due diligence, and card scheme compliance.
Monitor team performance, maintain service levels, and ensure escalations and quality control across the full merchant lifecycle.
Monzo is a digital bank that offers personal and business bank accounts, savings, and investment products. They have grown significantly in the UK over the last decade and emphasize a culture of innovation and customer-centricity.
Work directly with merchants and PSP partners to guide them through the full integration lifecycle, from solution design and API integration to go-live and post-launch support.
Lead technical discussions with merchant teams to design optimal integration approaches using Binance payment solutions and act as the primary liaison between merchants, product, and engineering.
Analyze merchant feedback, performance data, and market trends to identify opportunities for product improvements and integration tool enhancements.
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in 100+ countries, the company offers a flat structure, collaborative culture, and opportunities for career growth in a fast-paced, innovative environment.
Own the onboarding relationship for each customer, keeping implementation on schedule.
Configure the platform, set up integrations, and train customers effectively.
Use AI tools to improve onboarding efficiency and identify issues early.
Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.
Lead and develop a high-performing onboarding operations team through coaching, performance management, and structured feedback.
Make sound, timely decisions on complex onboarding scenarios and maintain department SLAs.
Partner cross-functionally with internal teams to improve workflows, tooling, and onboarding effectiveness.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.