Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.
ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.
Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.
Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.
Partner with sales reps to discover prospect goals and deliver tailored product demonstrations and solution proposals.
Translate customer requirements into detailed solution designs using TMS configuration, API integrations, and reporting tools.
Act as a trusted advisor post-implementation, providing Tier 2 support and identifying upsell opportunities.
Loadsmart is a growth-stage logistics technology company that helps shippers, brokers, warehouses, and carriers move freight more efficiently. Valued at over $1 billion, it operates with a globally distributed remote team and values curiosity, clarity, results, commitment, and teamwork.
Own the full onboarding lifecycle for new restaurant partners, ensuring seamless transitions from contract to live operation.
Leverage AI-assisted tools to configure applications, manage technical setups, and deliver high-impact training.
Collaborate cross-functionally with Sales, Customer Success, and Billing teams to resolve roadblocks and drive customer success.
OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.
Manage multiple parallel roadmaps with strategic speed and tight daily execution.
Build and optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
Own the onboarding experience for new Trainers and lead product change communications for customer adoption.
Dandy is transforming the dental industry—worth over $400B—by building an operating system for dental offices. Backed by leading venture capital firms, the company is scaling globally with a focus on technology, innovation, and world-class support.
Own the full product loop from AI-augmented discovery to production PR and outcome measurement, with accountability for results.
Use AI tools to conduct customer discovery, synthesize research, and evaluate product metrics to identify usage patterns and anomalies.
Write precise story/specs that AI tools can act on without follow-up, review AI-generated code for correctness, and ship prototypes to production.
ShipBob is a global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by leading investors like Menlo Ventures and SoftBank Vision Fund 2, it is one of the fastest-growing tech companies headquartered in Chicago.
Build trusted relationships with customers, learning how each one works and where they want to go.
Guide new customers through implementation, onboarding, and training to ensure success.
Support existing customers by answering questions, highlighting features, and conducting business reviews.
We are an AI software and compliance operations platform startup that helps customers build, document, automate, and track recurring workflows. We service over 3k customers globally, are VC-backed, and have a strong remote culture.
Manage projects to train customers on logistics software and analyze routing operations.
Implement tools and verify customer data to optimize logistics services.
Provide post-implementation support and adapt to shifting priorities.
VIP is a technology company with deep roots in the beverage distribution industry. They are growing fast and offer a platform with significant growth ahead.
Design, build, and continuously improve structured onboarding programs for Revenue roles.
Manage the AI role-play content library and track new hire progress to surface trends.
Partner with Revenue leaders to align onboarding with business needs and ensure seamless experiences.
Tekmetric is a cloud-based platform for auto repair shops that simplifies operations and helps shops thrive. It has grown from a single shop's vision to an industry-leading solution, fostering a culture of transparency, integrity, and innovation.
Own the end-to-end onboarding program, from content creation to facilitation to measurement and iteration.
Deliver cohort-based onboarding experiences through interactive workshops, role plays, and hands-on exercises.
Accelerate time-to-productivity across roles using strong onboarding foundations and role-specific ramp paths.
Temporal builds a developer platform for building scalable applications. The company is rapidly scaling its field organization to meet ambitious goals.
Work with large and small enterprises in the hardware space building AI agents on digital and voice channels.
Collaborate closely with customers to set them up for success and empower the sales team.
Create and manage documentation, stay up to date with product features, and teach customers to use Mavenoid.
Mavenoid is the Intelligent Support Platform for products and devices, providing manufacturers and sellers with best-in-class customer support through AI agents. We are a remote-first company operating globally with team members across Sweden, the UK, the US, and more, having raised Series B and still small enough for each person to have a big impact.
Build and launch a structured GI onboarding program within 90 days using AI to reduce time-to-independent-deployment.
Create a commercial capability playbook that converts investigator proximity into expansion pipeline for TRM's NRR target.
Produce GI-specific training materials at product launch cadence to ensure readiness from day one.
TRM Labs provides AI-powered intelligence solutions to help public and private sector agencies investigate and disrupt crime. It is a Series C company with $220M in total funding, operating as a distributed-first team with hubs across the US, London, and Singapore.
Own the structure, quality, and consistency of Precursive's knowledge base for end users and admins.
Deliver live customer training sessions, workshops, and webinars, and train internal teams on product workflows.
Partner with Product and Sales to ensure enablement assets reflect product intent and customer needs.
Precursive is a software platform for professional services teams in B2B software companies, built natively on Salesforce. They operate a small but highly collaborative team that values autonomy, clear ownership, and constructive challenge.
Design and deliver structured onboarding programs for revenue roles to ensure consistent ramp experiences.
Facilitate onboarding sessions and manage learning content within LMS platforms.
Build tracking systems and dashboards to monitor ramp performance and identify at-risk new hires.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They operate with a focus on efficiency and inclusivity, using technology to streamline the recruitment process.
Act as tier 1 product support, resolving customer inquiries across chat, email, and video, and triaging technical issues to Engineering.
Run product demos, empower users to self-serve through documentation, and collect feedback to improve tools.
Help define support workflows, track key metrics, and build knowledge resources to scale the function.
Trunk Tools is an AI company revolutionizing the $13+ trillion construction industry by embedding intelligent automation into field operations. With 100+ employees and $70M in funding from top-tier investors, the company is entering a hypergrowth phase and scaling rapidly.
Design and deliver dynamic training programs for transit agencies to enhance product adoption and proficiency.
Lead remote and on-site training sessions during implementation and post-implementation phases.
Develop scalable educational resources including videos, knowledge base articles, and webinars.
Swiftly is a transit data platform that helps cities improve on-time performance and passenger information accuracy. The company serves over 200 transit agencies in 12 countries and fosters a mission-driven, collaborative culture.
Manage long-tail customer accounts and ensure messaging compliance across channels.
Track metrics, respond to inquiries, and proactively resolve issues for community customers.
Leverage AI tools daily to automate workflows, surface insights, and optimize account management.
Telnyx builds a private, global, multi-cloud IP network and intuitive APIs to transform global connectivity. They are a financially stable, profitable company that fosters continuous learning and growth for their team.
Manage supplier onboarding from initial engagement through activation, ensuring a smooth and efficient launch experience.
Build and maintain supplier relationships by providing guidance, training, and best-practice recommendations.
Review and optimize supplier content for quality, conversion, and platform standards before launch.
Project Expedition is a rapidly growing travel company that connects travelers with tours and activities. The company is growing quickly and values ownership, teamwork, and creating great experiences for both suppliers and customers.
Partner with Marketing, Sales, Finance leaders to identify repetitive workflows for AI automation and build AI agents using no-code/low-code platforms.
Run discovery sessions to map current workflows and document pain points, owning the full delivery lifecycle from prototype to handoff.
Maintain a prioritized automation backlog and build an internal AI Agents enablement program with workshops, templates, and coaching.
Loadsmart is a growth-stage technology company valued at over $1 billion, using innovative technology to reinvent the future of freight by helping shippers, brokers, warehouses and carriers move more with less. With headquarters in Chicago and a globally distributed remote team, we attract top talent committed to driving meaningful change, seeking professionals who embody curiosity, clarity, results, commitment, and teamwork.