Own new customer onboarding and implementation, including pre-sales technical discovery and carrier integrations.
Build scalable onboarding processes and tooling to manage 20+ concurrent implementations.
Partner with Sales to ensure tight handoffs and drive faster time-to-launch and higher activation rates.
ShipScience is transforming the world of shipping intelligence with a platform that empowers ecommerce businesses through automated carrier claims filing, analytics, and carrier optimization. As a profitable logistics-tech company, they are a remote-first team looking for passionate members to shape the future of shipping.
Own and deliver end-to-end TRM solutions for clients, understanding requirements to designing processes, customizing the platform, and integrating APIs.
Act as the go-to technical consultant during discovery calls, documenting technical requirements and guiding solution design.
Present TRM's APIs and architecture to clients, providing detailed guidance on implementation, timelines, and potential challenges.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. They are a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others.
Own the technical side of the customer lifecycle: pre-sales demos and integration scoping through to post-sales custom builds and new workflows inside existing accounts.
Build and maintain the demo environment and asset library, run live trials against real customer data, and be the credible technical voice in the room.
Scope integrations across the e-commerce CX stack, decide native-vs-custom, and build and test them yourself using Postman against live or sandbox endpoints.
Siena is the Agent of Record for consumer brands, collapsing ten or more disconnected tools into a single agent that owns the entire customer journey. The company is a small, fully distributed global team with hundreds of brands in production, hiring athletes who own real outcomes and move fast with low ego and high standards.
Work closely as a strategic partner with Enterprise Account Executives and Customer Account Managers to assess deal challenges and provide solutions.
Generate excitement by delivering compelling technical presentations tailored to diverse audiences and investigating prospects' technical landscapes.
Build deep relationships with stakeholders and play a major role in closing large SaaS enterprise deals while collaborating cross-functionally.
Iterable is an AI-powered customer engagement platform that helps brands like Redfin and SeatGeek create dynamic experiences at scale. With nearly 1,200 clients across 50+ countries, the company fosters a culture of innovation, collaboration, and inclusion, and has been recognized as one of Inc's Best Workplaces and Fastest Growing Companies.
Lead discovery conversations with prospective clients and translate needs into tailored platform demos and solution proposals.
Design solutions including integrations and custom workflows for complex enterprise and franchise clients, managing POC evaluations.
Surface client feedback and market trends as actionable insights for Product and Engineering teams.
Eulerity powers automated, localized digital marketing for multi-location brands and franchise systems. They are a growth-stage company looking for a Solutions Engineer to own the technical side of their pre-sales process.
Lead discovery, integration planning, and UAT; serve as a steady technical point of contact through go-live.
Translate business needs into clear, testable requirements and map them to existing features and roadmap items.
Define data exchange between GridUnity and customer systems, map fields, validate data, and guide configuration.
GridUnity is the industry leader in interconnection life cycle management, delivering software solutions that accelerate the transition to a sustainable energy future. The company is a lean, fast-moving team that values bold thinking, reliability, and continuous learning.