TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM is a Series C company with $220M in total funding and operates as a distributed-first company with global hubs.
Act as a trusted advisor to regulators, financial institutions, and crypto businesses to maximize platform effectiveness within their supervisory, risk, and compliance functions.
Build and deliver product demonstrations and conduct structured training sessions in English and Mandarin to embed TRM into customers' daily compliance programs.
Monitor customer engagement, identify churn risks, and surface expansion opportunities to drive revenue retention targets.
Own and manage a book of financial institution accounts across LATAM, driving renewals, expansions, and ongoing engagement.
Build trusted relationships with key stakeholders, identifying upsell and cross-sell opportunities to meet quota targets.
Partner cross-functionally with Sales, Customer Success, Product, and Operations to ensure customers realize ongoing value from TRM's blockchain intelligence solutions.