Technical Solutions Analyst

Discovery & Requirements:

• Understand each customer’s workflows, KPIs, and constraints.
• Translate business needs into clear, testable requirements.
• Distinguish between regulatory requirements, customer must-haves, and nice-to-haves.

Value Translation:

• Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency.
• Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations.

Integrations & Configuration:

• Define how GridUnity and customer systems exchange data.
• Map fields, identify transformations, and validate data.
• Guide configuration of GridUnity products and ensure customer IT environments are ready.

Implementation Support:

• Partner with Project Managers and the CX team to plan and run User Acceptance Testing.
• Track issues, support defect triage, and manage readiness checklists.
• Coordinate cutover activities with customers and internal teams.