Conduct comprehensive KYB checks and risk assessments on merchant customers.
Investigate suspicious activities and ensure compliance with UK regulations.
Collaborate with cross-functional teams to enhance financial crime controls.
Monzo is a UK-based digital bank focused on fighting financial crime and protecting customers. The Financial Crime Customer Operations team is the frontline defense, with a culture of collaboration and rapid adaptation.
Conduct complex financial crime investigations, including Enhanced Due Diligence (EDD) and Suspicious Activity Report (SAR) writing.
Maintain a regular schedule of core investigative tasks to sustain competency and meet service level agreements.
Coach team members on financial crime typologies and collaborate with operations analysts to improve processes.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business banking, credit cards, and investment products. With a diverse culture and a rapidly growing team, Monzo focuses on solving customer problems and changing lives.
Lead a team of 10-12 Fraud Investigators focusing on prevention, unauthorized and authorized fraud, and bank communications.
Manage personal and professional development, provide coaching, and drive high performance through weekly meetings and feedback.
Collaborate with senior management to build and scale the EU fraud team from scratch, including hiring and process improvement.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, and investments. With over 10 years in the UK, we have a diverse and inclusive culture focused on solving problems and changing lives.
Reviewing high priority tasks like enhanced due diligence and open source investigations.
Answering escalations from investigators and other colleagues.
Coaching colleagues on FinCrime Screening tasks and driving team morale.
Monzo is a digital bank offering current accounts, savings, and loans. With over 7 million customers, the company fosters a diverse and inclusive culture.
Serve as the designated Money Laundering Reporting Officer (SMF17) for the UK entity, overseeing the financial crimes compliance program.
Lead the development of the Financial Crime Compliance Monitoring Programme and business-wide compliance risk assessment.
Partner with UK Compliance and global Financial Crimes leaders to maintain a clear and effective control environment across onboarding, transaction monitoring, and investigations.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later without hidden fees or compounding interest. It is a remote-first company with competitive benefits including full health coverage and stipends.
Investigate complex anti-money laundering alerts and recommend Suspicious Transaction Reports.
Make high-risk customer onboarding decisions and conduct ongoing due diligence.
Provide financial crime expertise and support to various operational teams.
Monzo is a digital bank that offers personal and business accounts, savings, investments, and pensions, aiming to simplify and improve banking. The company has grown significantly over 10 years in the UK and is known for its award-winning customer service and financial education.
Designing and maintaining easy-to-understand risk reporting processes for Monzo Bank Limited.
Developing risk reporting processes that provide meaningful business intelligence for first and second line teams.
Supporting the embedding of the Enterprise Risk Management Framework across the bank.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions. With over 10 years of growth in the UK, Monzo is known for its innovative products, award-winning customer service, and a diverse, inclusive culture.
Lead financial crime compliance strategy and risk assessments for card programs.
Develop and implement robust reporting mechanisms for KPIs and KRIs.
Build relationships with bank partners and internal teams to drive compliance initiatives.
Marqeta is a modern card issuing platform that provides payment infrastructure for businesses. We are a publicly traded company with a flexible work culture and a focus on innovation.
Own the operational delivery of KYC, EDD, and ODD programmes, ensuring regulatory standards and quality thresholds.
Oversee outsourced review agents through quality checks, calibration sessions, and feedback loops.
Prepare for internal and external audits, maintaining audit-ready evidence packs and process records.
Blockchain.com is a cryptocurrency financial services platform that provides secure digital asset transactions. The company operates globally with a focus on regulatory compliance and has a culture of operational excellence.
You will leverage advanced ML models to detect suspicious user behaviors while minimizing impact on genuine customers.
You will adapt quickly to changing fraud trends to keep detection systems performant over time.
You will design machine learning solutions that scale globally.
We're on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and more. We've grown significantly in the UK over the last 10 years and have a strong culture of innovation and customer focus.
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Gather evidence from flagged transactions and customer claims to investigate suspicious activity.
Use empathy and attention to detail to support customers through fraud identification and account safeguarding.
Communicate with other banks, CIFAS, and law enforcement to combat fraud and close compromised accounts.
Monzo is a digital bank offering current accounts, savings, and loans. With over 7 million customers, the company is known for its innovative and customer-centric culture.
Lead cross-functional projects by defining scope, managing plans, budgets, resources, and stakeholder governance.
Proactively identify and resolve risks, issues, and dependencies to ensure timely delivery within quality parameters.
Implement best practices in project management and continuous improvement tailored to Monzo's fast-paced environment.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pension services. With a history of innovation and award-winning customer service, we have a collaborative culture focused on solving problems and changing lives.
Lead and manage a team of user researchers across Core Banking products, shaping the Personal Banking research strategy.
Partner with leadership to influence product strategy and ensure customer insights drive decision-making.
Combine qualitative and quantitative research to inform strategic recommendations and improve the customer experience.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of banking products including current accounts, savings, and credit cards. With a large and diverse team, they focus on customer-centric innovation and have a culture of inclusion and diversity.
Build advanced machine learning models to detect and prevent financial crime, reducing fraud and scams.
Work cross-functionally with product managers, data scientists, and engineers in an agile environment.
Provide technical leadership and mentorship to drive up standards in machine learning practices.
Monzo is on a mission to make money work for everyone by offering personal and business bank accounts, savings, investments, and credit cards in the UK. With over 25 people in the Financial Crime Data team, we foster a culture of innovation and inclusivity.
Follow company policies to determine if activities or transactions are non-compliant or potentially suspicious and take appropriate action.
Work investigation alerts in a fast-paced environment while maintaining high quality standards.
Collaborate cross-functionally with business partners to communicate complex regulations and stay updated on industry standards.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with competitive benefits and a focus on people come first.
Lead data protection oversight and provide practical advice across the bank.
Manage DPIAs, data breaches, and regulatory engagement with the ICO.
Drive projects to build scalable processes for the Global DPO Office.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts and financial products. They have a growing global team with a culture focused on innovation and customer-centric solutions.