Gather evidence from flagged transactions and customer claims to investigate suspicious activity.
Use empathy and attention to detail to support customers through fraud identification and account safeguarding.
Communicate with other banks, CIFAS, and law enforcement to combat fraud and close compromised accounts.
Monzo is a digital bank offering current accounts, savings, and loans. With over 7 million customers, the company is known for its innovative and customer-centric culture.
Gather evidence from flagged transactions and customer claims to investigate suspicious activity with empathy and attention to detail.
Safeguard compromised accounts and take remedial action to ensure customers can resume safe usage of their account.
Communicate with other banks, law enforcement, and CIFAS about potential fraudsters and crime discovered during investigations.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With a hot coral card and award-winning customer service, they have a long history of creating magical moments for their customers.
Leading, coaching, and developing high-performing Financial Crime teams to create an environment for best work.
Driving operational excellence across anti-money laundering and financial crime processes to ensure quality and efficiency.
Collaborating with risk, product, and operational stakeholders to deliver improvements and maintain a strong risk control environment.
Monzo is a digital bank on a mission to make money work for everyone, offering a range of innovative banking products from personal accounts to investments. With over 10 years in the UK, they foster an inclusive culture and provide a £1,000 learning budget for employees.
Own the fraud P&L and set the fraud strategy across all products.
Lead, develop, and build a strong second line of leadership in the Risk & Fraud team.
Partner cross-functionally with Product, Engineering, Finance, and Legal to embed fraud risk from the start.
Eneba builds an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. The company has a fast-growing, high-volume digital business with a culture focused on trust, safety, and scalability.
Drive fraud strategy and influence decision-making across the organization.
Translate fraud insights into strategic recommendations and product improvements.
Build trusted relationships with executive stakeholders and represent SentiLink through thought leadership.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, they have a proven track record and have been named to the Forbes Fintech 50.
Conduct complex financial crime investigations, including Enhanced Due Diligence (EDD) and Suspicious Activity Report (SAR) writing.
Maintain a regular schedule of core investigative tasks to sustain competency and meet service level agreements.
Coach team members on financial crime typologies and collaborate with operations analysts to improve processes.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business banking, credit cards, and investment products. With a diverse culture and a rapidly growing team, Monzo focuses on solving customer problems and changing lives.
Investigate and analyze suspected fraud cases affecting Veriff’s customers.
Develop new countermeasures and strategies to address emerging fraud patterns while minimizing false positives.
Collaborate with cross-functional teams to improve fraud detection processes and ensure product readiness.
Veriff is a global identity verification platform that helps businesses verify and safeguard users online. The company is backed by investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, has offices in the US, UK, Spain, and Estonia, and is dedicated to being a benchmark for trust online.
Lead the strategy and planning for Core Banking CRM campaigns, including sizing opportunities and aligning stakeholders.
Execute data-driven customer lifecycle journeys across email, push, and in-app channels.
Monitor campaign performance, ensure safe execution, and drive continuous improvement through test-and-learn approaches.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business banking, savings, investments, and pensions. They foster a diverse and inclusive culture with a focus on innovation and customer service, and operate with collaborative teams across the UK.