Source Job

UK

  • Lead the strategy and planning for Core Banking CRM campaigns, including sizing opportunities and aligning stakeholders.
  • Execute data-driven customer lifecycle journeys across email, push, and in-app channels.
  • Monitor campaign performance, ensure safe execution, and drive continuous improvement through test-and-learn approaches.

CRM Data Analysis Braze Looker Stakeholder Management

20 jobs similar to CRM Manager, Core Banking

Jobs ranked by similarity.

UK

  • Leading, coaching, and developing high-performing Financial Crime teams to create an environment for best work.
  • Driving operational excellence across anti-money laundering and financial crime processes to ensure quality and efficiency.
  • Collaborating with risk, product, and operational stakeholders to deliver improvements and maintain a strong risk control environment.

Monzo is a digital bank on a mission to make money work for everyone, offering a range of innovative banking products from personal accounts to investments. With over 10 years in the UK, they foster an inclusive culture and provide a £1,000 learning budget for employees.

UK

  • Drive credit risk frameworks for new acquisition channels including aggregator sites and marketing networks.
  • Optimize underwriting and real-time decisioning strategies for a seamless customer experience.
  • Shape product and pricing economics, including NPV modeling and promotional offers.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, credit cards, and more. They have a growing team and a culture of data-driven decision making and innovation.

UK

  • Design and redesign processes, systems, and controls to ensure proportionate risk-based compliance with the Enterprise Risk Management Framework.
  • Partner with Risk & Compliance to deliver value to Risk Owners and drive real-time data insights.
  • Contribute to re-platforming GRC and regulatory horizon scanning tools and foster positive relationships across lines of defense.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and pensions. The company has a culture of innovation and customer focus, with a diverse team of over 2,000 employees.

UK

  • Take ownership of complex FinCrime tasks, including Enhanced Due Diligence for high-risk businesses and multi-jurisdictional money muling investigations.
  • Write, review, and submit high-quality Suspicious Activity Reports to the National Crime Agency.
  • Coach investigators on financial crime typologies and best practices to drive a culture of excellence.

Monzo is a UK-based digital bank that offers personal and business banking services. The company has a strong focus on financial crime prevention, with thousands of employees and a culture that emphasizes innovation, customer protection, and collaboration.

UK

  • Deliver assurance reviews across key regulations, processes, and controls to manage compliance risks.
  • Provide clear, actionable feedback to strengthen Monzo's control environment and support fair customer outcomes.
  • Produce high-quality reports and management information for stakeholders across the business.

Monzo is a digital banking company on a mission to make money work for everyone, offering personal and business accounts, savings, and investment products. They have a growing team and a culture focused on customer experience, financial education, and diversity.

UK

  • Analyse key CX metrics (CSAT, complaints) to identify trends and root causes.
  • Deep dive into customer journeys to find improvement opportunities and track action plans.
  • Provide clear, actionable insights and recommendations to product, operations, and leadership teams.

Monzo is on a mission to make money work for everyone by replacing traditional banking with modern, accessible financial products. They offer a range of personal and business bank accounts, credit cards, savings, investments, and pension services, and are known for their award-winning customer service and vibrant coral cards.

UK

  • Leading the planning and production of key prudential deliverables to ensure financial risk is managed within appetite.
  • Owning ICAAP, recovery planning, and resolution assessment frameworks to meet regulatory requirements.
  • Managing a high-performing team and delivering critical insights to senior stakeholders across the business.

Monzo is a digital bank on a mission to simplify banking and make money work for everyone, offering accounts, savings, investments, and pensions. They foster an inclusive, innovative culture focused on customer experience and financial education.

$71,727–$94,249/yr
UK

  • Work as a strategic and trusted partner to Directors across our Operations teams.
  • Collaborate with Senior Leadership teams across Operations to drive high performance and engagement.
  • Own the people's life-cycle within your business area proactively iterating and improving your approach.

Monzo's mission is to make money work for everyone, waving goodbye to the complicated ways of traditional banking and solving problems for their customers. They foster a culture that centres on their customers and brings together the best of tech with the best of banking.

US

  • Collaborate with executive leadership and marketing agencies to develop integrated campaigns that drive awareness, acquisition, engagement, and retention.
  • Manage promotional campaigns, loyalty programs, and partnership marketing to enhance member value and achieve business outcomes.
  • Oversee marketing P&L, analyze performance data, and optimize strategies for measurable results.

First Entertainment Credit Union is a financial institution serving the entertainment industry. It is a digital innovation and transformation venture with a focus on member engagement and growth.

UK

  • Own and evolve Affirm's Vulnerable Customers programme, including policy, procedures, and operational frameworks aligned with FCA Consumer Duty.
  • Design and maintain customer identification and flagging frameworks, including taxonomy, severity classification, and case routing workflows.
  • Partner with Operations and Training teams to embed VC practices into agent workflows, onboarding, and QA frameworks.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is committed to building lasting partnerships with merchants for long term growth and offers a remote-first culture with competitive benefits including health coverage and time off.

UK

  • Lead the Control Discipline data and technology strategy and roadmap, aligning with Monzo's expansion plans and Group Risk strategy.
  • Drive risk and control data transformation by partnering with Data and Engineering to translate risk management needs into technology requirements.
  • Champion AI in risk management by identifying enterprise partners, running PoCs, and building business cases for AI-driven solutions.

Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions in the UK. With over 10 years of growth, they are known for their hot coral cards, get-paid-early feature, award-winning customer service, and a culture focused on solving problems and changing lives.

$159,258–$191,118/yr
Europe

  • Leading the credit risk strategy oversight team and owning the delivery of independent oversight and assurance plans.
  • Supporting the team in reviewing credit strategy and product changes, highlighting key risks and influencing decisions.
  • Partnering with colleagues to support credit strategy changes, including new product launches and ensuring risk appetite is met.

Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. After starting as a prepaid card, they have grown, now offering personal & business bank accounts, joint accounts, and credit cards with more to come.

UK

  • Lead Monzo's international policy strategy and government relations as the company expands into the EU and US.
  • Coordinate input from across the business to anticipate policy challenges and advocate for mission-aligned changes.
  • Develop key relationships with external policy makers, industry groups, and NGOs, while writing formal responses to consultations.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and credit cards. With over 15 million customers and a history of award-winning customer service, the company operates as a combination of a bank and tech startup.

US Unlimited PTO

  • Manage the full lifecycle of fintech strategic partnerships, including onboarding, monitoring, and offboarding.
  • Serve as liaison between external partners and internal teams, coordinating meetings and tracking deliverables.
  • Develop partnership metrics and reporting, communicating project timelines to stakeholders.

Lead is a fintech building banking infrastructure for embedded financial products and services, operating an FDIC-insured bank. With offices in Kansas City, San Francisco, Sunnyvale, and New York City, the company blends regulatory and technological expertise to help fintech partners scale with compliance and creativity.

Global

  • Lead the execution and optimisation of guest communication strategy across a portfolio of hotels and clubs.
  • Manage brand-level newsletters, oversee automated guest communications, and ensure data quality and segmentation standards.
  • Work closely with local hotel teams to maintain consistency across all guest-facing communications and produce monthly CRM performance reports.

Aethos is a young and dynamic hospitality company that curates extraordinary places and shared learning experiences, focusing on sustainability, well-being, and community. They are a small to medium-sized company with a culture that values personal impact and freedom from modern stresses.

US

  • Lead partner management for consumer relationships and grow the partnership program.
  • Develop a dynamic partnership planning, tracking, and reporting framework to keep partners engaged.
  • Develop in-depth co-marketing proposals that drive value for the company.

BHG Financial provides innovative financial solutions to accomplished professionals, small businesses, and institutions through community banks. The company has an award-winning culture centered around productivity and employee development, with a strong emphasis on work/life balance and growth opportunities.

US 3w PTO

  • Manage an assigned portfolio of Fintech clients and build long-term strategic partnerships.
  • Align Experian capabilities to client objectives and deliver measurable business value.
  • Identify opportunities to improve growth, risk management, fraud prevention, customer acquisition, and operational efficiency.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With a team of 23,300 people across 32 countries, we foster a culture of innovation, diversity, and work-life balance.

US 12w maternity 12w paternity

  • Own the full lifecycle marketing strategy from first payment through payoff and beyond, driving borrower retention, repeat origination, and LTV.
  • Lead the evolution of next-best-offer logic, predictive modeling, and lead routing to match borrowers with the right product at the right time.
  • Drive rigorous experimentation and data-backed decision-making, balancing risk and return to optimize portfolio yield and repeat-borrow rate.

Happy Money is a consumer finance company that empowers people to achieve their goals through simple, transparent loans funded by trusted financial institutions. The company has originated more than $6.5 billion in loans and is a 100% fully distributed workforce.

UK

  • Oversee the growing Treasury investment portfolio and analyze wholesale credit risk through regular monitoring of market and liquidity risks.
  • Write independent credit assessments for proposed counterparties and securitizations, and conduct stress testing of ABS and CLO structures.
  • Act as a key contributor to the Wholesale Credit Risk Forum, presenting a 2nd line view of the investment portfolio's risk profile.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With over a decade in the UK, Monzo has a diverse, inclusive team of around 3,000 employees focused on solving problems and creating magical customer experiences.

UK

  • Support the implementation and ongoing operation of Monzo’s strategic risk oversight and framework processes.
  • Develop strategic risk oversight dashboards, building these from scratch and exploring both internal data and external macroeconomic data sources.
  • Interpret macroeconomic and external developments and assess their impact on Monzo’s strategic risks.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have grown a lot in the last 10 years, with offerings such as personal and business bank accounts, joint accounts, and credit cards.