Veriff
2 open remote positions
✨ Benefits Overview (2 of 2 jobs list additional benefits)
Translate data into action by delivering insights that guide improvements in onboarding, conversion, and feature usage. Drive product clarity by tracking and communicating key self-serve metrics like activation, churn, and upgrade flows. Unlock opportunities by identifying drop-offs or blockers in the funnel and propose fixes that improve customer acquisition and retention.
Manage a portfolio of accounts primarily based in EMEA, build and strengthen executive and operational relationships within customer organizations. Ensure growth in customer product utilization, adoption, and retention. Identify opportunities for cross-sell and upsell, consistently achieving or exceeding revenue targets. Serve as the primary point of contact for customer stakeholders, from developers to executives.