Source Job

• Oversee end-to-end KYC operations, manage a team of analysts, and set KPIs to ensure quality and compliance.
• Drive strategic improvements in tooling, workflows, and automation by partnering with Product, Compliance, and Legal.
• Act as the operational domain authority and key escalation point for KYC across the organization.

MoonPay builds the infrastructure that powers the decentralized economy, enabling anyone to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, and PayPal. Trusted by nearly 30 million customers and over 500 companies, the company is fully licensed and regulated globally, with a culture focused on continuous improvement, collaboration, and excellence.

• Lead a team of 10-12 Fraud Investigators focusing on prevention, unauthorized and authorized fraud, and bank communications.
• Manage personal and professional development, provide coaching, and drive high performance through weekly meetings and feedback.
• Collaborate with senior management to build and scale the EU fraud team from scratch, including hiring and process improvement.

Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, and investments. With over 10 years in the UK, we have a diverse and inclusive culture focused on solving problems and changing lives.

• Lead end-to-end non-customer-facing operations including fraud prevention, dispute resolution, and back-office compliance.
• Own the function's people, workflows, vendor stack, and automation strategy to scale efficiently.
• Serve as the executive-facing voice for risk operations, ensuring regulatory defensibility and clear communication of tradeoffs.

Tilt uses machine learning to provide fair credit access beyond traditional credit scores, serving millions globally. They foster a collaborative culture with a remote-first team across 14 countries, emphasizing impact and mutual respect.

• Own the fraud P&L and set the fraud strategy across all products.
• Lead, develop, and build a strong second line of leadership in the Risk & Fraud team.
• Partner cross-functionally with Product, Engineering, Finance, and Legal to embed fraud risk from the start.

Eneba builds an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. The company has a fast-growing, high-volume digital business with a culture focused on trust, safety, and scalability.

• Investigate suspicious activity and enforce company policies to protect the expert contributor ecosystem.
• Identify emerging fraud trends and refine operational runbooks for detection and mitigation.
• Collaborate with cross-functional teams and vendors to maintain workforce integrity and compliance.

Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale, starting as a Stanford AI Lab research project in 2015. The company works with some of the world's largest organizations to empower scientists, engineers, financial experts, and more to build custom AI with their data.

• Own complex Trust & Safety escalations from internal teams and external customers, making documented, data-backed final decisions.
• Use SQL and BI tools to independently investigate fraud patterns, build detection rules, and monitor platform integrity.
• Identify gaps in review integrity policies and propose evidence-based enforcement updates in partnership with the Director of Trust & Safety.

G2 is the world's largest and most trusted software marketplace, helping businesses make better decisions through trusted user insights. The company has 200M+ annual visitors, 6M verified reviews, and a global community of over 1,000 employees grounded in PEAK values—Performance, Entrepreneurship, Authenticity, and Kindness.

• Own the top of the funnel for Chainabuse, setting quarterly targets and channel mix to drive vetted report submissions.
• Build and operate partner integrations with exchanges, wallet providers, and advocacy organizations.
• Win scam-related queries on Google and AI-search surfaces using AI-first content and SEO strategies.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. Backed by $220M in funding and investors like Goldman Sachs and Y Combinator, TRM is a distributed-first company with hubs globally.

• Lead the engineering organization for trust and safety across Latin America, ensuring identity verification, fraud detection, and regulatory compliance systems are reliable and secure.
• Manage multiple engineering managers and teams, setting technical vision and raising standards for reliability, security, and execution in a fast-paced, regulated environment.
• Drive the adoption of AI-native development practices and collaborate with Product, Compliance, Security, and Risk teams to align technical execution with business priorities.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They operate with a focus on objective, fair candidate evaluation and data privacy compliance.

• Build and lead a high-performance product engineering team focused on innovation, accountability, and reliability.
• Develop scalable reliability, risk management, and operational governance capabilities for production systems.
• Drive alignment across Platform Engineering, SRE, Infrastructure, and product teams to deliver long-term technical roadmap outcomes.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. It is a publicly traded, remote-first company with competitive benefits and a culture focused on innovation and people.

• Define and build the internal systems, workflows, and decisioning infrastructure that power Wave's payments operations.
• Own the strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations teams.
• Replace fragmented workflows and manual processes with scalable platform capabilities to improve operational efficiency and customer outcomes.

Wave provides financial software and services to help small businesses thrive. The company fosters a creative and energetic culture where employees are empowered to be bold and learn quickly.

• Manage key Trust & Safety programs to reduce harmful experiences for users.
• Collaborate cross-functionally to identify and mitigate risks across products and services.
• Apply data-driven frameworks to assess program effectiveness and drive improvements.

Mozilla is a non-profit-backed technology company that creates products like Firefox to shape a better internet. With over 225 million monthly users, the company operates with a mission-driven culture and is owned by the non-profit Mozilla Foundation.

• Drive fraud strategy and influence decision-making across the organization.
• Translate fraud insights into strategic recommendations and product improvements.
• Build trusted relationships with executive stakeholders and represent SentiLink through thought leadership.

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors including Craft Ventures and Andreessen Horowitz, they have a proven track record and have been named to the Forbes Fintech 50.

• Lead project-scale investigations of complex fraud events including coordinated rings and systemic patterns, from initial signal through root-cause analysis and leadership-ready readouts.
• Serve as the senior investigative authority, setting the bar for case quality and acting as the default escalation point for the team's hardest cases.
• Drive fraud rule and process changes by translating investigative findings into measurable controls, and represent Risk Ops findings to cross-functional leadership.

Tilt is a mobile-first fintech company that uses machine learning-powered credit models to assess financial potential beyond traditional credit scores, serving millions of customers worldwide. With a virtual-first, globally distributed team across 14 countries, Tilt fosters a culture of excellence, impact, and mutual respect.

• Own and execute day-to-day brokerage operations across OnePay Invest and Crypto, ensuring accurate and compliant trade and asset lifecycle management.
• Serve as the designated principal (Series 24) to supervise operations, enforce SEC/FINRA regulations, and lead real-time incident resolution.
• Partner with India-based operations lead for continuous coverage, manage core brokerage functions like settlements and ACATS, and drive automation using AI tools.

OnePay is a consumer fintech that provides an all-in-one financial services platform blending banking, savings, credit, investing, and crypto. Backed by Walmart and Ribbit Capital, the company is scaling rapidly with a culture that values speed, low ego, and a drive to fix the broken financial system.

• Identify and resolve risk-related issues on the platform.
• Investigate patterns and trends in escalated incidents.
• Manage high-risk situations with urgency and adhere to legal policies.

Roadie is a leading logistics and delivery platform that helps businesses manage complex delivery needs, reaching 97% of U.S. households. With over 310,000 independent drivers, the company emphasizes flexibility, trust, and safety in its platform operations.

• Gather evidence from flagged transactions and customer claims to investigate suspicious activity.
• Use empathy and attention to detail to support customers through fraud identification and account safeguarding.
• Communicate with other banks, CIFAS, and law enforcement to combat fraud and close compromised accounts.

Monzo is a digital bank offering current accounts, savings, and loans. With over 7 million customers, the company is known for its innovative and customer-centric culture.