Review and investigate reports of suspicious or policy-violating activity across the Handshake platform.
Enforce community guidelines and marketplace standards accurately, documenting investigations clearly.
Collaborate with cross-functional teams to improve detection, escalation, and enforcement processes.
Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions, founded on the belief that everyone deserves a path to a great career. The company has grown to a ~$1B run rate, paying ~$60M to over 30K individuals monthly, with a team of engineers and operators from top tech firms.
Manage key Trust & Safety programs to reduce harmful experiences for users.
Collaborate cross-functionally to identify and mitigate risks across products and services.
Apply data-driven frameworks to assess program effectiveness and drive improvements.
Mozilla is a non-profit-backed technology company that creates products like Firefox to shape a better internet. With over 225 million monthly users, the company operates with a mission-driven culture and is owned by the non-profit Mozilla Foundation.
Own complex Trust & Safety escalations from internal teams and external customers, making documented, data-backed final decisions.
Use SQL and BI tools to independently investigate fraud patterns, build detection rules, and monitor platform integrity.
Identify gaps in review integrity policies and propose evidence-based enforcement updates in partnership with the Director of Trust & Safety.
G2 is the world's largest and most trusted software marketplace, helping businesses make better decisions through trusted user insights. The company has 200M+ annual visitors, 6M verified reviews, and a global community of over 1,000 employees grounded in PEAK values—Performance, Entrepreneurship, Authenticity, and Kindness.
Develop the gig economy vertical by identifying and engaging rideshare platforms, delivery networks, freelance marketplaces, workforce platforms, home services marketplaces, and other gig economy businesses.
Own the sales process by leading meetings, building relationships, marshalling resources, preparing analytical business cases, and closing commercial agreements.
Build trusted relationships with fraud, risk, trust & safety, operations, compliance, identity, worker onboarding, platform integrity, and executive stakeholders.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors and recognized by Forbes Fintech 50, the company is growing extremely quickly and has earned recognition from TechCrunch, CNBC, and Bloomberg.
Create vision and strategy for Trust & Safety products and platforms, leading cross-functional teams of engineers, data scientists, and policy experts.
Manage product backlog and roadmap, defining goals with measurable objectives and key results based on business value and customer impact.
Evaluate new product opportunities, develop short-term plans aligned with long-term goals, and present roadmap to leadership.
Airbnb is a hospitality platform that connects hosts offering unique stays and experiences with guests worldwide, founded in 2007 and now hosting over 5 million hosts and 2 billion guest arrivals globally. The Trust & Safety team is dedicated to building safety and trust through engineering, data science, and policy, fostering a culture of inclusion and belonging.
Investigate suspicious activity and enforce company policies to protect the expert contributor ecosystem.
Identify emerging fraud trends and refine operational runbooks for detection and mitigation.
Collaborate with cross-functional teams and vendors to maintain workforce integrity and compliance.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale, starting as a Stanford AI Lab research project in 2015. The company works with some of the world's largest organizations to empower scientists, engineers, financial experts, and more to build custom AI with their data.
Protect members' privacy by finding and removing personal information across online sources.
Investigate and troubleshoot adversarial problem sites using critical thinking.
Maintain detailed case documentation in Jira and collaborate cross-functionally to improve operations.
DeleteMe is the leader in proactive privacy protection, helping individuals, families, businesses, and security teams reduce their human attack surface by removing exposed personal data from the open web. It is a fast-growing global SaaS company serving both consumers and enterprises, with over 100 million opt-out removals completed.