Trust & Safety Specialist

Role Overview:

• Protect the integrity of the Handshake platform by reviewing user activity and enforcing policies.
• Work cross-functionally with Customer Support, Product, Legal, Security, and Operations.
• Maintain a safe, reliable, and high-quality experience for students, employers, and universities.

Key Responsibilities:

• Review and investigate reports of suspicious, abusive, fraudulent, or policy-violating activity.
• Evaluate user accounts, employer profiles, job postings, and messages for trust and safety risks.
• Identify patterns of abuse, fraud, spam, scams, impersonation, or other harmful behavior.

Qualifications:

• 1–3+ years in Trust & Safety, content moderation, fraud investigation, or a related field.
• Strong judgment, attention to detail, and clear written communication skills.
• Experience with internal tools, ticketing systems, and moderation queues.