Handle privacy complaints submitted by users, working from established intake and response workflows.
Support investigations into user claims by gathering relevant account information, summarizing findings, and preparing documentation for escalation to senior team members or outside counsel.
Serve as the escalation point for BPO contractors handling initial queue triage, reviewing flagged items and determining next steps.
Discord is a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. Discord is committed to inclusion and providing reasonable accommodations during the interview process.
Investigate suspicious activity and enforce company policies to protect the expert contributor ecosystem.
Identify emerging fraud trends and refine operational runbooks for detection and mitigation.
Collaborate with cross-functional teams and vendors to maintain workforce integrity and compliance.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale, starting as a Stanford AI Lab research project in 2015. The company works with some of the world's largest organizations to empower scientists, engineers, financial experts, and more to build custom AI with their data.
Onboard and train customers, helping them get the most value from DataDocks.
Troubleshoot issues, test new features, and gather customer feedback to improve the product.
Work closely with the team on product improvements and become the internal voice of the customer.
DataDocks is a SaaS company that helps warehouses and logistics teams organize truck scheduling and facility appointments. Since 2013, we've worked with brands like HelloFresh and Pepsi and continue to grow with a small, mighty team where ideas move quickly.
Respond to day-to-day support tickets from end-users and client admins
Investigate and reproduce bugs; escalate to Engineering with clean, actionable diagnoses
Execute client data migrations and configuration changes
Commuty is a Belgian scale-up founded 11 years ago with the powerful will to make a difference and address environmental challenges of our society. At Commuty, they help companies improve how their employees commute, park, and charge — tackling one of today’s real-world problems: mobility.
Own the technical solution sales cycle by presenting the Ketch platform to diverse audiences and leading high-impact product demonstrations.
Architect customer solutions, produce detailed diagrams, and build rapid prototypes using front-end tools and back-end APIs.
Serve as a Privacy SME, master data and ad ecosystems, and collaborate cross-functionally to influence product roadmap.
Ketch is redefining responsible data use for the AI era with a Data Permissioning Platform for privacy and compliance. Global brands rely on Ketch to support GDPR and CCPA, and the company fosters a culture of belonging and equal opportunity.
Help organize tasks, reminders, and priorities for the founders.
Assist with inbox and email management.
Linear Agency Group is a fast-growing performance marketing agency that creates high-converting ad creatives and manages paid media campaigns for some of the world’s fastest-growing eCommerce brands. The environment is friendly and collaborative, offering opportunities for quick growth.
Deliver high-quality customer support across web, mobile, browser extension, and newsletter products.
Manage incoming requests across email, app store reviews, and social platforms with strong response quality.
Identify user feedback patterns and collaborate with product and engineering teams to improve the experience.
Ground News is a platform that helps users compare news sources and see every side of the story. It is a small, mission-driven team focused on media bias awareness and critical thinking, with a collaborative culture.
Manage core administration for employer lines of service including registration, Zoom logistics, and follow-up coordination.
Lead communications for lines of service, info sessions, and alumni engagement with reusable templates.
Support data entry and compliance processes with high accuracy and attention to detail.
JFF drives transformation of U.S. education and workforce systems for economic advancement. With over 200 staff across the country and an operating budget of $105 million, they operate at national, state, and local levels.
Talk to service business owners and get them set up.
Build internal tooling so the team moves faster.
Redesign broken processes.
Wonderly is building an AI business platform for service businesses, helping them generate more revenue. They are backed by YC and Sam Altman, with a $500M+ valuation and hundreds of thousands of users, aiming to redefine how AI drives revenue for businesses.
Provide fast and reliable support to merchant partners, resolving technical and operational issues.
Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
Build scalable support processes and drive communication about new features and enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.
Provide strategic legal guidance on privacy, AI, and data protection across the company.
Lead AI and privacy legal reviews to integrate privacy-by-design in product development.
Develop and maintain internal policies and playbooks for responsible AI use.
Hims & Hers is a leading health and wellness platform that provides personalized healthcare from diagnosis to treatment to delivery. The company is a public NYSE-traded company with a mission-driven, fast-paced culture that values flexibility and remote work.
Lead development and maintenance of Mozilla's core privacy compliance infrastructure, including data mapping and records of processing activities.
Independently drive complex cross-functional privacy initiatives and operationalize scalable governance processes with minimal oversight.
Evaluate and advise on evolving U.S., European, and international privacy and AI regulatory developments relevant to enterprise operations and internal data governance.
Mozilla Corporation is a non-profit-backed technology company that has shaped the internet for over 25 years, making brands like Firefox. With over 225 million monthly users and owned by the Mozilla Foundation, we are not beholden to shareholders and focus on making the internet better for people through open-source software.
Lead user research and discovery sessions to deeply understand customer workflows, pain points, and needs.
Translate high-level roadmap features into clear, actionable, low-level requirements.
Partner with Engineering to unblock the team and ensure the timely delivery of high-quality features.
Envisio Solutions is a leading provider of strategic planning and performance management software, helping organizations turn their visions into reality. Our culture of excellence empowers individuals to make a meaningful impact beyond their role by partnering with forward-thinking government organizations.
Function as a "solution detective," sitting between cross functional leads, technical teams, and acquisition reps to investigate and resolve host related issues end to end.
Translate complex technical issues into clear, easy to understand summaries and instructions for both internal stakeholders and hosts.
Communicate directly with hosts via email, video call, or Zoom (approximately 25% of your time) to walk them through issues, resolutions, and best practices.
This company is a leading global travel and experiences marketplace. They are looking for a Host Success / Onboarding Specialist to support the AMER acquisitions team for its Experiences product.
Provide remote assistance to local teams in scheduling meetings and video conferences.
Gather, record, and distribute critical information to team members and company-wide as needed.
Prepare materials for external and internal use and conduct periodic best practices training sessions.
Macrae is a premier transatlantic legal search firm. They specialize in placing partners and groups at the world’s leading law firms and are known for a culture rooted in collaboration, inclusivity, and transparency.
Triage and resolve T&S escalations coming through internal channels, including suspension/reinstatement requests, CX escalations, host/user reports, and other abuse-related inquiries.
Conduct daily enforcement operations, including account suspension, reinstatement review, bulk suspension workflows, and coordination with Engineering when tooling gaps require manual support.
Review and investigate abuse reports from hosts, customers, support tickets, enforcement actions, and internal QA signals to determine whether additional action or deeper investigation is needed.
Calendly provides a scheduling automation platform to help individuals and teams schedule meetings efficiently. Millions of people rely on Calendly, and the company is experiencing exciting product growth; this is a fantastic time to join them.
Partner with clients to assess, design, and enhance privacy programs aligned with regulatory and industry requirements.
Interpret and advise on European data protection and privacy laws, including the GDPR, ePrivacy requirements, and applicable EU regulatory obligations.
Conduct privacy assessments, risk evaluations, and audits to identify gaps and create remediation strategies.
Zaviant is a boutique consulting firm specializing in Data Security, Privacy, and Third-Party Risk Management. They partner with organizations to build effective and sustainable solutions that safeguard sensitive data and support compliance with complex, evolving regulatory requirements.
Resolve customer issues and provide product support for OnBoard and Govenda platforms through ticketing, email, chat, phone, and virtual meetings.
Troubleshoot software, configuration, and technical issues while prioritizing cases and meeting service level expectations.
Create knowledge articles, identify recurring issues, and partner with internal teams to support customer outcomes.
OnBoard provides board management software that helps boards function at a higher level, serving over 5,000 organizations in 60 countries. The company fosters a culture of togetherness, values diversity, and is backed by JMI Equity.
Own the full sales cycle from first conversation to signed contract on enterprise deals across the CISO org, AppSec, GRC, and privacy functions.
Develop account plans for our existing customer base that identify expansion surface area and map the right stakeholders to the right opportunities.
Build and manage relationships across the partner ecosystem: VARs, MSSPs, GSIs, and technology alliances.
Clearly AI automates the most painful bottleneck in the enterprise: security and privacy reviews. They help security teams complete high-quality threat models, privacy impact assessments, and vendor risk evaluations in minutes instead of weeks. They are backed by Y Combinator, Basis Set Ventures, Crosspoint Capital, Argon Ventures, and Ritual Capital and were selected as a Top 10 Finalist for the RSAC 2026 Innovation Sandbox Contest.