Privacy Response Analyst II (Temporary)

What You'll Be Doing:

• Handle privacy complaints submitted by users, working from established intake and response workflows.
• Support investigations into user claims by gathering relevant account information, summarizing findings, and preparing documentation for escalation to senior team members or outside counsel.
• Serve as the escalation point for BPO contractors handling initial queue triage, reviewing flagged items and determining next steps.

What You Should Have:

• 1.5+ years of experience in trust and safety, legal response, privacy operations, or a similar high-volume case-handling role.
• Strong ability to follow established playbooks and apply consistent judgment across a high volume of similar requests.
• Clear, concise written communication — your escalations should give the person receiving them exactly what they need, no more.

Bonus Points:

• Familiarity with GDPR, CCPA, or other data protection frameworks at a conceptual level.
• Prior experience supporting regulatory response workstreams or working alongside legal or compliance teams.