Partner with functional leads to improve processes, workflows, and tools for scalable operations.
Develop insightful reporting and data insights for the Client Advisory Services team and leadership.
Help design and improve processes and manage post-sales tools that support scalable operations.
Optro is a leading audit, risk, ESG, and InfoSec platform, having surpassed $300M ARR and continuing to grow. They are one of the 500 fastest-growing tech companies in North America for the seventh year in a row and their customers love them.
Analyze GTM and sales data to identify trends and areas for optimization across the sales funnel.
Audit, clean, and maintain CRM data (Salesforce) on an ongoing basis.
Manage and support key GTM tools and vendor relationships, including Salesforce and LinkedIn Sales Navigator.
QA Wolf aims to eliminate every software bug in the world and is the first QA solution that guarantees automated test coverage. They're a remote-first company with a leadership team coming from Amazon, Bridgewater, ZipDrug, and other industry-shaping companies.
Optimize our lead generation, routing, and conversion systems
Analyze funnel performance, provide data-driven strategic insights to sales leadership and implement prioritized strategies
Support day-to-day management of tools across the sales tech stack, build workflows and automations and be first to troubleshoot issues
TouchBistro offers an all-in-one Point-of-Sale and restaurant management system. They have powered more than 29,000 restaurants around the world, and foster an inclusive workplace where all individuals have an opportunity to succeed.
Own the onboarding and early success of each customer.
Launch and monitor ads, website, and funnel performance.
Diagnose issues across the full funnel (ads, traffic, conversion, lead quality, customer behavior).
Wonderly is building the first end-to-end AI business platform for service businesses. With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, they're well positioned to lead and are building for the majority of businesses in the economy.
Function as a "solution detective," sitting between cross functional leads, technical teams, and acquisition reps to investigate and resolve host related issues end to end.
Translate complex technical issues into clear, easy to understand summaries and instructions for both internal stakeholders and hosts.
Communicate directly with hosts via email, video call, or Zoom (approximately 25% of your time) to walk them through issues, resolutions, and best practices.
This company is a leading global travel and experiences marketplace. They are looking for a Host Success / Onboarding Specialist to support the AMER acquisitions team for its Experiences product.
Build scalable reporting, dashboards, and forecasting for customer success teams.
Turn customer, product, and revenue data into actionable insights.
Leverage AI and automation tools to scale customer outreach and predict churn risks.
OpenSesame is disrupting the workforce development industry with an AI-powered marketplace of skills courses and personalized learning. More than 2,000 companies rely on OpenSesame to develop productive workforces.
Help improve application health and reliability by building dashboards and analyzing operational trends.
Build operational processes for Incident, Problem, and Change Management that are pragmatic and lightweight.
Connect systems, data, and teams to reduce fragmentation across tools and improve operational visibility.
Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries and have a remote-first culture and a diverse community of colleagues who desire to make a difference in education.
Serve as a primary RevOps point of contact for NAMER Sales Development Front Line Managers.
Conduct ad-hoc analyses on SDR performance data to surface actionable insights.
Identify bottlenecks in the sales development process and suggest improvements to workflows, handoffs, and qualification criteria.
Vanta helps businesses earn and prove trust by enabling companies to practice better security and prove it with ease. They have a kind and talented team, and empower companies to improve and prove their security.
Drive complex cross-functional initiatives to advance pod-level objectives and ensure stakeholder alignment.
Build scalable workflows and processes from scratch to improve efficiency, reliability, and throughput.
Leverage data tools like Looker and SQL to extract insights, validate assumptions, and synthesize findings into clear recommendations.
Headway builds a new mental healthcare system accessible to everyone by automating insurance credentialing, claims, and payment reconciliation. It is a Series D company with over $325M in funding and a team dedicated to making therapy affordable.
Use SQL to pull, analyze, and interpret data, sizing and prioritizing issues.
Serve as a collaborative partner to Legal, Engineering, Supply, and Scaled Operations teams.
Identify and implement opportunities to simplify, streamline, and automate regulatory workflows.
Breezy is a company that is seeking a data-driven, entrepreneurial operator to join its Regulatory Operations team supporting two emerging business verticals inside a global technology platform. They are looking for someone who values curiosity, learning, and pragmatic innovation.
Aggregates data, prepares and analyses as it relates to assessment and roadmap development and execution.
Produces detailed analysis that facilitates internal team discussion and client facing deliverables.
Uses, evaluates, and improves internal templates, tools, and processes.
Merkle is focused on exploring new ways to reach, engage and nurture relationships with audiences. It has over 120 years of innovation and drives a multiplier effect for clients at a global scale through Integrated Growth Solutions.
Support customers and users by managing support requests and building deep knowledge of the platform.
Build the support operating system by designing ticketing workflows, escalation routes, and response templates.
Turn support into product insight by identifying patterns in customer feedback and translating those into product ideas.
Mast is building modern, cloud-native lending technology purpose-built for specialist lenders. We are a high-performance team where everyone has real ownership and direct impact.
Own and analyze the end-to-end user funnel to improve conversion and user experience.
Define KPIs and measurement frameworks for product initiatives and business Performance
Lead the design and analysis of A/B tests, including hypothesis definition and impact evaluation
Resident is focused on quality materials, timeless style, and comfort. They are one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.
Design and deploy a lead scoring model using behavioral and firmographic signals.
Automate recurring analytical workflows to run without manual intervention.
Partner with Sales, Marketing, and RevOps to improve lead quality.
Brightwheel is a platform in early education, trusted by millions of educators and families every day. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
Serve as the primary point of contact for quoting and renewal support on the CS side, troubleshooting issues in Salesforce and our quoting tools.
Help shape the CS tech stack of the future, whether that means optimizing existing tools, sunsetting what isn't working, or experimenting with new approaches that combine AI and automation.
Build and maintain lifecycle processes, playbooks, and automation rules that support customer outcomes and business growth
Affinity's Relationship Intelligence platform empowers dealmakers to find, manage, and close more deals by using data exhaust from interactions. They have more than 3,000 customers worldwide and are backed by Silicon Valley firms, and have been Fortune Best Workplaces certified for 5 years.
Identify high-leverage opportunities where AI improves customer outcomes, not where it’s trendy.
Ship working prototypes, not slide decks; move in days, not quarters.
Define success metrics tied to customer value, and then hold yourself to them.
Clipboard's mission is to uplift as many communities as possible through an app-based marketplace connecting healthcare professionals with workplaces. Founded in 2016, they are a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Work closely with Customer Success and Renewals teams to support day-to-day operational workflows.
Assist in analyzing business data, operational metrics, and customer trends to derive actionable insights.
Help identify process inefficiencies and contribute to improvement initiatives.
Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.
Turn ambiguous user problems into clear product hypotheses, priorities, requirements, and execution plans
Analyze user behavior, funnels, retention, engagement, feedback, and product metrics to identify opportunities
Work closely with engineering, design, data, growth, and operations to ship quickly
Sekai is building the TikTok for mini apps — an AI-driven consumer platform where people create, remix, share, and play interactive content instantly. They are a Series A company backed by Khosla, a16z, Mayfield, and A*, with $30M raised to date.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
Execute Global People Product-aligned processes with a focus on enhancing the employee experience.
ServiceNow, founded in 2004, provides AI-enhanced technology. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.