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What You'll Be Doing:
- Onboard and train customers to maximize product value.
- Troubleshoot issues and test features before they go live.
- Gather customer feedback and identify trends for product improvements.
Who You Are:
- You genuinely like helping people and notice details others miss.
- You ask questions, enjoy figuring things out independently, and want your opinions to matter.
- You thrive in a growing team environment over a giant corporation.
What We Offer:
- 100% remote work with tons of autonomy and trust.
- Real opportunities to grow with the company and influence both customer experience and product direction.
- A team that values ideas over titles; you won't be just another number.
DataDocks
DataDocks is a SaaS company that helps warehouses and logistics teams organize truck scheduling and facility appointments. Since 2013, we've worked with brands like HelloFresh and Pepsi and continue to grow with a small, mighty team where ideas move quickly.