Own complex Trust & Safety escalations from internal teams and external customers, making documented, data-backed final decisions.
Use SQL and BI tools to independently investigate fraud patterns, build detection rules, and monitor platform integrity.
Identify gaps in review integrity policies and propose evidence-based enforcement updates in partnership with the Director of Trust & Safety.
G2 is the world's largest and most trusted software marketplace, helping businesses make better decisions through trusted user insights. The company has 200M+ annual visitors, 6M verified reviews, and a global community of over 1,000 employees grounded in PEAK values—Performance, Entrepreneurship, Authenticity, and Kindness.
Define policies across accounts, payments, and API usage.
Build a risk-based system driven by aggregated signals.
Handle investigations, enforcement decisions, and appeals.
OpenRouter provides the AI routing and infrastructure layer that AI builders, AI-native startups, and enterprises use to access, manage, and optimize their AI usage through a unified API, billing interface, and analytics platform. They empower some of the most advanced AI builders in the world by giving them the flexibility to move fast and scale confidently. A fully remote team with a strong culture of autonomy and trust.
Conduct investigations of high-risk or potential fraud activity, including platform abuse and suspicious financial movement patterns.
Use an investigative, data-driven approach to analyze cases and make fair, compliant, and risk-mitigated determinations.
Leverage tools such as Excel, Google Sheets, Snowflake, SQL, and Tableau to uncover fraud patterns and communicate findings to stakeholders.
Clair is a digital banking platform that gives America's workers instant access to their earned wages by embedding financial products into payroll and workforce management apps. The company is a fintech startup with a focus on financial freedom for hourly workers.
Proactively explore data and identify opportunities to help accelerate product development or improve existing products in Trust and Safety.
Translate analysis and trends into recommendations for business logic to improve identity and fraud conversion rates or fraud rates.
Own end-to-end analytics workflow, including defining success and performance metrics, socialising them across the organisation.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is proud to be a remote-first company with competitive benefits that are anchored to our core value of people come first.
Investigate and analyze suspected fraud cases affecting Veriff’s customers.
Develop new countermeasures and strategies to address emerging fraud patterns while minimizing false positives.
Collaborate with cross-functional teams to improve fraud detection processes and ensure product readiness.
Veriff is a global identity verification platform that helps businesses verify and safeguard users online. The company is backed by investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, has offices in the US, UK, Spain, and Estonia, and is dedicated to being a benchmark for trust online.
Lead analytical work across the merchant risk lifecycle.
Build and maintain queries, dashboards, and reporting.
Investigate high-risk merchant activity.
Wisetack builds consumer lending products for service-based businesses. They are a well-funded startup backed by leading VCs, and the leadership team comes from top fintech companies.
Supervise a team of 10-15 Trust & Safety agents, providing daily direction, support, and accountability.
Review escalated fraud and AML cases, making sound final call decisions ahead of escalation to internal T&S Manager.
Own team-level QA, including regular case audits, calibration sessions, and structured feedback loops for individual agents.
Blockchain.com is a cryptocurrency financial services company. They are seeking a team lead for their Manila-based team, operating with a small, specialist team in a fast-paced environment focused on fraud and AML.
Monitor merchant processing activity to identify suspicious transactions and potential fraud.
Investigate alerts and review reports to mitigate company losses and ensure compliance.
Collaborate with cross-functional teams to design risk strategies and maintain SOPs.
Xplor provides cloud-based technology solutions for small and medium-sized businesses to manage payments and operations, processing over $47 billion annually for 130,000+ businesses in 72+ countries. The company is backed by investors Advent International, Battery Ventures, and Silver Lake, and fosters a culture guided by values of simplicity, purpose, community, and people-first.
Triage and resolve T&S escalations coming through internal channels, including suspension/reinstatement requests, CX escalations, host/user reports, and other abuse-related inquiries.
Conduct daily enforcement operations, including account suspension, reinstatement review, bulk suspension workflows, and coordination with Engineering when tooling gaps require manual support.
Review and investigate abuse reports from hosts, customers, support tickets, enforcement actions, and internal QA signals to determine whether additional action or deeper investigation is needed.
Calendly provides a scheduling automation platform to help individuals and teams schedule meetings efficiently. Millions of people rely on Calendly, and the company is experiencing exciting product growth; this is a fantastic time to join them.
Collaborate with engineering to define the technical architecture and strategy for risk management systems and tools.
Analyze fraud, scam, and abuse patterns on crypto and fiat products, and create reports tracking loss metrics, false positives, and operational efficiency.
Apply statistical methods and targeted machine learning techniques to improve decision quality, operational efficiency, and signal detection.
Shakepay builds financial services to make buying and accumulating bitcoin simple, fast, and secure for Canadians. They are a regulated company with over a million users, backed by top venture capital investors with $44M in total funding, and have a passionate, growing community.
Work directly with TelCo clients to uncover emerging fraud trends and co-build detection models using cross-industry data.
Translate ambiguous client questions into clear analytical plans and execute them independently from start to finish.
Build reusable tools, templates, and analytical frameworks to scale the fraud analytics consortium offering.
Experian is a global data and technology company that redefines lending, prevents fraud, simplifies healthcare, and creates digital marketing solutions across multiple industries. As a FTSE 100 company with 23,300 employees across 32 countries, they prioritize innovation, inclusion, and a people-first culture.
Follow company policies/standards to determine if activities or transactions are non-compliant/potentially suspicious and action as appropriate.
Ability to work / investigate alerts in a fast-paced environment while maintaining high quality standards.
Undertake ad-hoc project work and Financial Crime program enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They aim to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience.
Own credit risk assessment, fraud detection, and compliance automation to protect Remote and its customers.
Build scalable, platform-oriented systems that reduce manual effort while improving risk accuracy.
Partner closely with risk, compliance, treasury, legal, and engineering teams to drive proactive risk strategies.
Remote solves the challenge of navigating global employment compliantly, enabling businesses to recruit, pay, and manage international teams. They operate with a future-focused culture, employees work asynchronously from 6 continents, and innovation with automation and AI is a core value.
Gather evidence from flagged transactions and customer claims to investigate suspicious activity with empathy and attention to detail.
Safeguard compromised accounts and take remedial action to ensure customers can resume safe usage of their account.
Communicate with other banks, law enforcement, and CIFAS about potential fraudsters and crime discovered during investigations.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. With a hot coral card and award-winning customer service, they have a long history of creating magical moments for their customers.
Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
Partner with Compliance and Legal to ensure solutions align with regulatory requirements
Mercury is building a complete finance stack for startups. They work to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.
Develop strategies for monitoring and preventing fraud across our network.
Leverage advanced data analytics to identify loss drivers and optimize fraud management strategies.
Report on fraud trends and loss drivers to cross functional partners and senior management.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is remote-first, and offers employees competitive benefits.
Translate complex data signals into root-cause narratives and actionable operational or product recommendations.
Partner to improve AI-enabled workflows, including automated decisioning, classification models, and agent augmentation tools.
Create concise, executive-level summaries that distill investigations into clear narratives with quantified impacts and recommended next steps.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. They are a team of problem solvers with an entrepreneurial culture, encouraging every member to see themselves as stewards of their mission.
Provide best-in-class customer support by resolving user issues and inquiries via email and chat in a professional and timely manner.
Assist the Payments team by reviewing and approving player deposits, withdrawals, and conducting account investigations for irregularities.
Capture user insights and trends to inform product, marketing, and operations improvements, while monitoring for critical site issues.
Betr is a real money gaming super app founded in 2022, offering Picks, Social Sportsbook, Social Casino, and Arcade products across the U.S. With one million paying users and backed by top-tier investors, Betr is one of the fastest growing companies in the industry, featuring 2.5M+ followers and 2.4B impressions via its media division.
Review and disposition transaction monitoring alerts, applying BSA/AML typologies.
Conduct KYC reviews for new and existing customers, verifying identity documents and assessing risk profiles.
Assist with periodic quality assurance and file reviews, including for our bank partner program.
Flex is building the AI-native private bank for business owners. They are re-architecting the entire financial system for entrepreneurs and have scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026.
Serve as a core safety partner embedded across product and research teams, providing Trust & Safety engineering support for all launches from early design through post-launch monitoring.
Build and maintain safety infrastructure ensuring Runway's models have a positive impact as they reach millions of users.
Design, execute, and continuously improve red teaming systems to proactively surface harmful outputs before production.
Runway builds AI to simulate the world through merging art and science, focusing on world models for general-purpose simulation. The team consists of creative, open-minded, caring, and ambitious people determined to change the world.