Source Job

  • Define policies across accounts, payments, and API usage.
  • Build a risk-based system driven by aggregated signals.
  • Handle investigations, enforcement decisions, and appeals.

Risk Compliance Fraud Policy Data-driven

15 jobs similar to Trust & Safety Lead

Jobs ranked by similarity.

US Unlimited PTO

  • Contribute to strategic direction for Trust & Safety and translate risk insights into measurable OKRs.
  • Own end-to-end risk mitigation across Critical Response, Compliance, and Claims.
  • Partner cross-functionally with Legal, Product, Engineering, Operations, and CX leadership.

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. They offer flexible delivery solutions with a network of more than 310,000 independent drivers nationwide.

US

  • Manage high volumes of inquiries via Intercom, providing clear, professional communication while seeking process improvements.
  • Review and investigate sign-up, login, transaction fraud triggers, and user content to detect suspicious activity and ensure platform compliance.
  • Process data deletion requests and research complex chargeback disputes to mitigate financial risk and maintain community safety.

Peerspace is an online marketplace for venue rentals for meetings, productions, and events, offering access to inspiring spaces globally. The company is remote-first with global team members, values inclusion, and maintains a healthy, supportive culture that encourages excitement and contribution.

$138,149–$209,661/yr

  • Triage and resolve T&S escalations coming through internal channels, including suspension/reinstatement requests, CX escalations, host/user reports, and other abuse-related inquiries.
  • Conduct daily enforcement operations, including account suspension, reinstatement review, bulk suspension workflows, and coordination with Engineering when tooling gaps require manual support.
  • Review and investigate abuse reports from hosts, customers, support tickets, enforcement actions, and internal QA signals to determine whether additional action or deeper investigation is needed.

Calendly provides a scheduling automation platform to help individuals and teams schedule meetings efficiently. Millions of people rely on Calendly, and the company is experiencing exciting product growth; this is a fantastic time to join them.

$155,000–$210,000/yr
US

  • Partner with Customer Success Managers to lead onboarding and implementation strategy for enterprise customers.
  • Design scalable integration architectures across APIs, webhooks, AI MCPs, databases, and mobile applications.
  • Guide customers through complex deployment decisions, including agent-based and agentless models.

DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. They have 2,000+ pre-built integrations, automate privacy workflows, and support compliance with regulations like GDPR and CPRA.

US

  • Own the security strategy for frontier model access and MCP governance.
  • Architect the identity and trust model for non-human agents and set the adversarial defense posture for AI systems in production.
  • Secure the shared knowledge layer and build AI supply chain integrity into the platform.

Life360's mission is to keep people close to the ones they love through its mobile app and tracking devices, providing services like location sharing and crash detection. It is a remote-first company with over 500 employees, serving nearly 96 million monthly users across more than 180 countries.

$74,640–$103,633/yr
Canada

  • Collaborate closely with the Merchant Risk team to identify, assess, and mitigate compliance risks associated with merchant and platform partners.
  • Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
  • Work cross-functionally with departments such as Compliance, Legal, Risk, and Revenue to complete reviews and address compliance issues and their root causes.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company, with a dedicated group of professionals committed to helping Affirm scale, innovate, and provide outstanding products.

North America

  • Own one core accounts sub-surface end-to-end (KYC / identity verification, account types, sub-accounts / multi-accounts, or IRA cross-work) - drive prioritization, API design, and rollout inside your surface.
  • Run discovery with partners and prospects against real integration constraints, translate findings into a sequenced backlog for your surface, and push back on requests that don’t fit the platform without over-promising.
  • Partner with compliance and legal on product decisions that touch licensing, KYC / AML, identity verification, and account-model design - comfortable shipping in parallel with them in a regulated environment.

Alpaca is a self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. They serve hundreds of financial institutions across 40 countries with institutional-grade APIs and have a global team of 380+ distributed members.

Europe

  • Follow company policies/standards to determine if activities or transactions are non-compliant/potentially suspicious and action as appropriate.
  • Ability to work / investigate alerts in a fast-paced environment while maintaining high quality standards.
  • Undertake ad-hoc project work and Financial Crime program enhancements.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They aim to change consumer finance through better technology, lower costs, and increased transparency while providing the best customer experience.

$152,000–$224,000/yr
US

  • Conduct security architecture reviews across mobile, backend, data pipelines, and third-party integrations.
  • Build security-as-code patterns and pre-approved libraries that make the secure path the default path.
  • Drive SLA-based remediation workflows with clear severity definitions, ownership, and escalation paths.

Life360's mission is to keep people close to the ones they love. They have a remote-first team of over 500 employees and continue to innovate and deliver for their customers across more than 180 countries.

US

  • Own and lead zerohash’s licensing and registration strategy across North America and other Americas jurisdictions.
  • Design, implement, and continuously improve risk-based compliance programs that are operable across multiple jurisdictions.
  • Maintain deep working knowledge of zerohash’s AML/BSA regulations, current money laundering typologies, and investigative techniques.

Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.

$60,000–$68,000/yr
US

  • Diligently investigate and resolve complex, high-impact fraud cases from internal teams and carrier partners, applying strong analytical judgment.
  • Conduct advanced data analysis using tools like Looker, SQL, and Datadog to identify fraud patterns, quantify risk, and support data-driven decisions.
  • Lead escalations, make final decisions with business impact, and partner with account owners to clearly communicate findings and support resolution.

Aircall provides a cloud-based phone system and call center software for modern businesses. It is a technology company working to improve customer communication and support operations.

  • Define, implement, and maintain the AI security strategy across Deel's infrastructure and product ecosystem.
  • Lead security assessments and threat modeling for AI/ML models, LLM integrations, and agentic AI systems.
  • Evaluate and deploy AI Security Posture Management (AISPM) and AI Detection & Response (AIDR) solutions.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity. They are among the largest globally distributed companies with a team of 7,000 spanning more than 100 countries with a connected and dynamic culture.

US

  • Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact to ensure long-term alignment and collaboration.
  • Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
  • Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.

Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. Runway's team consists of creative, open minded, caring and ambitious people who are determined to change the world.

$276,700–$387,400/yr
US

  • Drive the strategy, development, and deployment of machine learning models that detect and prevent harmful content and behavior at scale.
  • Lead and grow a high-performing Safety ML organization, including applied research, model development, productionization, and continuous improvement.
  • Develop and deploy cutting-edge Safety ML systems (including fine-tuned LLMs and transformer models) that outperform state-of-the-art solutions in quality, latency, and efficiency.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to conversations on the internet. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.

$200,700–$250,900/yr
US Canada

  • Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
  • Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
  • Partner with Compliance and Legal to ensure solutions align with regulatory requirements

Mercury is building a complete finance stack for startups. They work to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.