Define policies across accounts, payments, and API usage.
Build a risk-based system driven by aggregated signals.
Handle investigations, enforcement decisions, and appeals.
OpenRouter provides the AI routing and infrastructure layer that AI builders, AI-native startups, and enterprises use to access, manage, and optimize their AI usage through a unified API, billing interface, and analytics platform. They empower some of the most advanced AI builders in the world by giving them the flexibility to move fast and scale confidently. A fully remote team with a strong culture of autonomy and trust.
Manage high volumes of inquiries via Intercom, providing clear, professional communication while seeking process improvements.
Review and investigate sign-up, login, transaction fraud triggers, and user content to detect suspicious activity and ensure platform compliance.
Process data deletion requests and research complex chargeback disputes to mitigate financial risk and maintain community safety.
Peerspace is an online marketplace for venue rentals for meetings, productions, and events, offering access to inspiring spaces globally. The company is remote-first with global team members, values inclusion, and maintains a healthy, supportive culture that encourages excitement and contribution.
Triage and resolve T&S escalations coming through internal channels, including suspension/reinstatement requests, CX escalations, host/user reports, and other abuse-related inquiries.
Conduct daily enforcement operations, including account suspension, reinstatement review, bulk suspension workflows, and coordination with Engineering when tooling gaps require manual support.
Review and investigate abuse reports from hosts, customers, support tickets, enforcement actions, and internal QA signals to determine whether additional action or deeper investigation is needed.
Calendly provides a scheduling automation platform to help individuals and teams schedule meetings efficiently. Millions of people rely on Calendly, and the company is experiencing exciting product growth; this is a fantastic time to join them.
Lead the measurement strategy for user safety, quantifying safety experiences across Reddit.
Use data-backed methods to inform strategic direction of Safety product development.
Design and execute experiments to estimate the impact and ROI of safety initiatives.
Reddit is a community-based platform built on shared interests and authentic conversations. With over 100,000 active communities and millions of daily active users, it fosters information sharing and discussions across diverse topics.
Leads and develops a team of professionals responsible for risk analysis, review, and reporting.
Assesses risk position and communicates risk trends to senior leadership while overseeing the business and third-party risk review pipeline.
Executes on risk governance frameworks and collaborates with other leaders to deliver on initiatives and establish trust with stakeholders.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. The team embraces a HUMBLE, HUNGRY, and SMART culture, celebrating diverse perspectives to drive success.
Responsible for the strategic oversight and successful delivery of services for the Arlo post-election audit product.
Act as the primary liaison for Product and Engineering alignment for customer success, managing onboarding, adoption, and risk.
Develop systems, metrics, and playbooks to track customer health, optimize journeys, and manage projects across multiple states.
VotingWorks is a non-partisan non-profit building open-source technology to power trustworthy elections. It operates as a small, flat, and tight-knit team striving to be both confident and humble, with a distributed workforce across nine states.
Translates high-level departmental strategy into team-level goals.
Takes responsibility for the performance, reliability, and culture of the team.
Drives continuous improvement across workflows, processes, and operational practices.
Automox is a cloud-native IT operations platform that helps modern organizations. They are trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef.
Conducts risk assessments and internal/external partner reviews.
Develops and implements risk mitigation strategies.
Advises leadership on risk-related decisions.
Pathward is a financial empowerment company that collaborates with innovators to broaden financial availability, choice, and opportunity. They are dedicated to removing traditional barriers to financial access and fostering economic mobility, with a team of problem solvers who celebrate differences and value diverse perspectives.
Own the Test Experience roadmap including platform and agentic outcomes.
Deeply understand our customers and our market, with a focus on how they manage their compliance outcomes day to day.
Distill complex problems and opportunities into clearly prioritized product goals, focus for your team, and high-quality execution in collaboration with stakeholders across the company.
Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. Vanta has a kind and talented team, with many succeeding without prior security experience, and the company was founded in 2018 and has thousands of customers.
Support the implementation and ongoing operation of Monzo’s strategic risk oversight and framework processes.
Develop strategic risk oversight dashboards, building these from scratch and exploring both internal data and external macroeconomic data sources.
Interpret macroeconomic and external developments and assess their impact on Monzo’s strategic risks.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have grown a lot in the last 10 years, with offerings such as personal and business bank accounts, joint accounts, and credit cards.
Define platform strategy and roadmap for analyst experience and extensibility.
Own the end-to-end analyst experience, from alert to audit trail.
Partner with cross-functional teams to translate customer pain into data-backed priorities.
Smarsh empowers organizations to manage risk and compliance within electronic communications. They provide solutions for archiving, e-discovery, and compliance across various communication channels. Smarsh has a flexible work environment and values a healthy work-life balance.
Own chargeback and fraud strategy across the portfolio and serve as the single point of accountability for our VAMP and Mastercard fraud rates.
Maintain VAMP and Mastercard fraud rates below processor thresholds, with active remediation plans for any platform trending toward Visa's "above standard" or "excessive" tiers.
Build and maintain risk dashboards using SQL against our payment data, giving leadership real-time visibility into fraud rate, dispute volume, refund-to-chargeback conversion, and processor-specific KPIs.
Progress Partners is a fast-growing technology company that builds and scales next-generation SaaS and mobile platforms. Their global team of experts collaborates across time zones to deliver category-defining innovations, working end-to-end across the product lifecycle.
Act as a strategic HR partner to executives and leaders across Legal, Compliance, and Risk.
Advise leaders and managers on all things people-related, such as performance management & coaching.
Partner with cross-functional People team colleagues to build impactful programs.
Mercury is a fintech company that provides banking services through partner banks. We deeply invest in our employees and build an environment where talented individuals can thrive and build exceptional companies.
Collaborate closely with the Merchant Risk team to identify, assess, and mitigate compliance risks associated with merchant and platform partners.
Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
Work cross-functionally with departments such as Compliance, Legal, Risk, and Revenue to complete reviews and address compliance issues and their root causes.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company, with a dedicated group of professionals committed to helping Affirm scale, innovate, and provide outstanding products.
Drive execution and shape priorities across GiveDirectly.
Lead analytics and decision support.
Improve systems, processes, and operating rhythms.
GiveDirectly delivers cash directly to people living in poverty. They have given over $1B to 2+ million people across 15 countries and has been recognized as one of Time100’s Most Influential Companies of 2026.
Translate organizational priorities into near-term delivery commitments and long-term capability investments.
Drive on-time, high-quality delivery across a complex cross-functional program.
Build and sustain strong working relationships across Customer Success Managers, Engineering, Design, and Architecture.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500 work smarter, faster, and better. They're building an AI-native culture where technology and talent are unstoppable together, and they're just getting started.
Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members.
Address all customer concerns politely, using active listening skills to understand and confirm the information.
Proactively monitor in-progress deliveries and take corrective action when necessary.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions.