What You’ll Do:
- Provide support to Roadie customers, partners and users.
- Address customer concerns politely.
- Monitor in-progress deliveries and take corrective action.
What You Bring:
- 2+ year customer service experience.
- Strong written and verbal communication skills.
- Ability to problem solve and troubleshoot.
Why Roadie?:
- Competitive total rewards package.
- Generous PTO.
- Remote-first environment.
Roadie
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions.