Own chargeback and fraud strategy across the portfolio and serve as the single point of accountability for our VAMP and Mastercard fraud rates.
Maintain VAMP and Mastercard fraud rates below processor thresholds, with active remediation plans for any platform trending toward Visa's "above standard" or "excessive" tiers.
Build and maintain risk dashboards using SQL against our payment data, giving leadership real-time visibility into fraud rate, dispute volume, refund-to-chargeback conversion, and processor-specific KPIs.
Lead analytical work across the merchant risk lifecycle.
Build and maintain queries, dashboards, and reporting.
Investigate high-risk merchant activity.
Wisetack builds consumer lending products for service-based businesses. They are a well-funded startup backed by leading VCs, and the leadership team comes from top fintech companies.
Develop strategies for monitoring and preventing fraud across our network.
Leverage advanced data analytics to identify loss drivers and optimize fraud management strategies.
Report on fraud trends and loss drivers to cross functional partners and senior management.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is remote-first, and offers employees competitive benefits.
Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
Partner with Compliance and Legal to ensure solutions align with regulatory requirements
Mercury is building a complete finance stack for startups. They work to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.
Own and evolve fraud strategy across sportsbook products.
Lead, develop, and scale a team of Fraud Agents and Investigators.
Monitor fraud health metrics, financial impact, and operational performance.
Fanatics is building a leading global digital sports platform, maximizing the presence and reach for sports partners globally. They have over 22,000 employees committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Proactively explore data and identify opportunities to help accelerate product development or improve existing products in Trust and Safety.
Translate analysis and trends into recommendations for business logic to improve identity and fraud conversion rates or fraud rates.
Own end-to-end analytics workflow, including defining success and performance metrics, socialising them across the organisation.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is proud to be a remote-first company with competitive benefits that are anchored to our core value of people come first.
Lead strategy and scale for the end-to-end payment lifecycle.
Build and mentor a team, initially managing and mentoring one direct report.
Optimize and innovate payment flows to eliminate operational bottlenecks.
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people.
Own end-to-end collections risk management for Flex's credit card portfolio across consumer and small business segments.
Build and maintain collections performance frameworks that surface deterioration signals early and enable proactive treatment.
Synthesize data across sources to segment the delinquent population intelligently and match treatment intensity to recovery probability.
Flex is building the AI-native private bank for business owners, re-architecturing the entire financial system for entrepreneurs. They have scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026 and move fast, ship relentlessly, and operate with extreme ownership.
Dig into data and piece together what's going on to investigate suspicious betting patterns.
Unravel complex user behaviors, such as multi-accounting schemes and bonus abuse.
Identify risk and build clear, evidence-backed cases with internal tools and admin systems.
Novig is building America's #1 sports prediction market. Our mission is to financialize and democratize sports trading - taking a closed system run by casinos and turning it into a fair, efficient, two-sided market where the power sits with users.
Leads and develops a team of professionals responsible for risk analysis, review, and reporting.
Assesses risk position and communicates risk trends to senior leadership while overseeing the business and third-party risk review pipeline.
Executes on risk governance frameworks and collaborates with other leaders to deliver on initiatives and establish trust with stakeholders.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. The team embraces a HUMBLE, HUNGRY, and SMART culture, celebrating diverse perspectives to drive success.
Champion a data-first approach across internal teams and client engagements, promoting clarity and impact
Build and deploy machine learning models to prevent fraud across diverse fintech use cases, from proof-of-concept through to production
Develop and track metrics to measure and monitor the performance of our risk products and the effectiveness of risk management strategies
Sardine is a leader in fraud prevention and AML compliance. Their platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. They have raised $145M from world-class investors and maintain a remote-first work culture.
Manage high volumes of inquiries via Intercom, providing clear, professional communication while seeking process improvements.
Review and investigate sign-up, login, transaction fraud triggers, and user content to detect suspicious activity and ensure platform compliance.
Process data deletion requests and research complex chargeback disputes to mitigate financial risk and maintain community safety.
Peerspace is an online marketplace for venue rentals for meetings, productions, and events, offering access to inspiring spaces globally. The company is remote-first with global team members, values inclusion, and maintains a healthy, supportive culture that encourages excitement and contribution.
Diligently investigate and resolve complex, high-impact fraud cases from internal teams and carrier partners, applying strong analytical judgment.
Conduct advanced data analysis using tools like Looker, SQL, and Datadog to identify fraud patterns, quantify risk, and support data-driven decisions.
Lead escalations, make final decisions with business impact, and partner with account owners to clearly communicate findings and support resolution.
Aircall provides a cloud-based phone system and call center software for modern businesses. It is a technology company working to improve customer communication and support operations.