TrueML

3 open remote positions

TrueML is a mission-driven financial software company that creates better customer experiences for distressed borrowers using machine learning and digital engagement. The team includes inspired data scientists, financial services industry experts, and customer experience fanatics building technology to serve people and ensure nobody gets locked out of the financial system.

Salary Distribution 3 of 3 jobs

PTO Distribution 1 of 3 jobs

Unlimited PTO 1 jobs (33%)

Benefits Overview 3 of 3 jobs

Medical (3) Dental (2) FSA (2) Vision (2) Disability Insurance (1) Disability insurance (1) Flexible Vacation (1) Flexible vacation (1) Life Insurance (1) Life insurance (1) PTO (1) Parental Leave (1) Parental leave (1) Retirement (1) Retirement savings (1) Wellness Program (1) Wellness platform (1)

Open Positions

$136,000–$180,000/yr

  • Define and own the conversational AI roadmap across voice, chat, SMS, and email, balancing consumer impact, client demand, and operational readiness.
  • Establish behavior standards for AI agents, including authentication, intent recognition, hardship handling, and human handoffs.
  • Manage vendor relationships, drive operational metrics, and partner with Legal and Compliance on regulatory frameworks.