Lead and scale global payment operations across merchant onboarding, disputes/chargebacks, reconciliation, settlements, and payouts.
Manage and expand strategic partnerships with PSPs, banks, and fintech providers, including commercial negotiations and performance optimization.
Build and lead a high-performing global team, establishing KPIs, SLAs, and a culture of operational excellence.
ABC Fitness is the #1 software provider for fitness businesses, supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year. ABC Fitness offers outstanding employee benefits, and training is provided on an on-going basis allowing employees to develop their strengths.
Leads and develops a team of professionals responsible for risk analysis, review, and reporting.
Assesses risk position and communicates risk trends to senior leadership while overseeing the business and third-party risk review pipeline.
Executes on risk governance frameworks and collaborates with other leaders to deliver on initiatives and establish trust with stakeholders.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. The team embraces a HUMBLE, HUNGRY, and SMART culture, celebrating diverse perspectives to drive success.
Lead the architectural design and hands-on development of our global fiat payment rails.
Architect, implement, and scale seamless API integrations into our banking partners' systems.
Develop robust internal operational tooling to support reconciliation, automated alerts, financial operations, and compliance reporting.
Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading and is trusted by some of the world’s most recognized financial and consumer brands.
Build and scale our compliance program across the US, Canada, and Latin America.
Design and implement comprehensive compliance policies, procedures, and systems that enable compliant growth while managing risks.
Serve as point of contact for our US regulated money service business entities and own and enhance OpenFX's BSA/AML programs.
OpenFX is building the infrastructure that will power the next generation of cross-border payment systems for institutions. They have a stellar early team with experience in companies like J.P. Morgan, Goldman Sachs, and Paypal and are backed by Accel, Lightspeed, and NfX.
Lead and coach the US Operations team, aligning team goals with overall company objectives.
Own critical operational processes including trading, reconciliation, onboarding, risk assessment, account management, and money transfers.
Partner with internal and external teams to anticipate business needs, enhance processes, and navigate trade-offs between efficiency, complexity, controls, user experience, and compliance.
Arta is a financial technology company that makes sophisticated AI-driven investment tools, alternative assets, and private market access available to a global audience beyond the ultra-wealthy. It is a dynamic company with a talented team that values trust, teamwork, adaptability, innovation, and collaboration in a vibrant work environment.
Own chargeback and fraud strategy across the portfolio and serve as the single point of accountability for our VAMP and Mastercard fraud rates.
Maintain VAMP and Mastercard fraud rates below processor thresholds, with active remediation plans for any platform trending toward Visa's "above standard" or "excessive" tiers.
Build and maintain risk dashboards using SQL against our payment data, giving leadership real-time visibility into fraud rate, dispute volume, refund-to-chargeback conversion, and processor-specific KPIs.
Progress Partners is a fast-growing technology company that builds and scales next-generation SaaS and mobile platforms. Their global team of experts collaborates across time zones to deliver category-defining innovations, working end-to-end across the product lifecycle.
Collaborate with Engineering, Finance, and Data Science to define and execute the payments and billing roadmap.
Identify areas of opportunity and drive the delivery of improvements for bank account connectivity.
Develop the strategy for how Acorns will leverage technologies to reduce friction for our customers and implement the proper controls.
Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents.
Own the end-to-end payments delivery roadmap across financial reporting, payout operations, refunds and disputes, tax, and Stripe Connect execution.
Translate strategy from the Sr. Manager, Payments Strategy & Product into sequenced, shippable delivery plans with clear acceptance criteria.
Partner with Engineering on technical scoping, sequencing, and integration with banking partners (Wells Fargo, NetSuite) and payment processors.
PlayOn gives every fan a front-row seat to the moments that matter most in high school sports through GoFan, NFHS Network, and MaxPreps. Backed by KKR, they build the technology that powers high school athletics from the inside out, focusing on making high school sports more accessible, memorable, and connected.
Identify opportunities for growing adoption and engagement of payments and shape these opportunities through all phases of planning and execution - for both retail and business segments.
Monzo is on a mission to make money work for everyone. They offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK. They are gearing up for their next phase of growth, from 15 million to 20 million customers.