Manager, Fraud Operations

Fraud Strategy & Risk Management:

• Own and evolve fraud strategy across sportsbook products, ensuring controls effectively mitigate emerging and complex fraud threats.
• Identify trends, patterns, and systemic vulnerabilities across fraud activity, translating insights into actionable improvements.

Operational Leadership:

• Lead, develop, and scale a team of Fraud Agents and Investigators, setting clear expectations around quality, efficiency, and decision accuracy.
• Oversee fraud investigations across key risk areas including multi-accounting, collusion, bonus abuse, payment fraud, and location spoofing.

Analytics, Reporting & Performance:

• Monitor fraud health metrics, financial impact, and operational performance to identify opportunities and risks.
• Deliver clear, data-driven insights and recommendations to senior leadership.