Champion AI adoption across the organization, identifying and prioritizing high-impact use cases.
Develop and implement a comprehensive operational strategy aligned with the company's overall objectives.
Foster collaboration and alignment across departments, working closely with executive leadership.
IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, IDC combines deep expertise with practical relevance.
Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance, customer retention, forecast risk, conversion trends, and productivity.
SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.
Drive operational excellence across Customer Success, Support, Professional Services and Expansion organizations.
Translate the CCO’s vision into actionable results, ensuring clients receive a world-class experience.
Lead the organization through large scale change and transformation, ensuring a solid change management framework.
Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting EHR software, billing, automation, telehealth solution, and marketing. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout.
Partner with executive and senior leadership to drive organizational needs and keep the business moving quickly.
Be the go-to HR expert for managers of the US workforce, providing guidance on hiring, performance, and development.
Serve as the senior HR voice that shapes what HR Operations builds and delivers, translating business needs into actionable requirements.
Ethos is a leading life insurance technology company with a mission to protect families and empower agents. They offer instant, accessible products and a seamless online process, redefining how life insurance is bought, sold, and underwritten.
Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep.
Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions.
Act as the connective tissue between your executive and the broader organization; align stakeholders, track commitments, and close action items.
Pendo was founded in 2013 by former product managers to build a simple way to understand and attack what truly drives product success. They are one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Serve as the lead analyst on enterprise accounts utilizing analytical capabilities to translate data into action that drives measurable growth.
Drive findings that connect actionable insights to client outcomes.
Anticipate market trends and position our analytics offerings ahead of industry shifts.
Zeta Global is an AI-Powered Marketing Cloud that helps marketers acquire, grow, and retain customers more efficiently. They have offices around the world and are headquartered in New York City.
Design and implement scalable AI systems to automate and improve customer delivery workflows.
Drive execution across multi-week delivery cycles, ensuring clarity on timelines and dependencies.
Anticipate and surface risks while fostering cross-functional alignment between Customer Success, Product, and Engineering.
Overstory uses AI and satellite imagery to analyze vegetation risks for electric utilities, helping prevent outages and reduce wildfire risks. The team of about 100 people works remotely from 11 countries and values a collaborative, mission-driven culture rooted in trust and diversity.
Define and quantify the levers that drive the business across the agent journey.
Stand up a sharp, repeatable testing and measurement cadence on the agent product.
Set the vision for how the team uses AI to automate insight generation.
Ethos is a leading life insurance technology company with a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
Own day-to-day People Operations including onboarding, offboarding, and documentation.
Operate as the power user across InMarket's HR technology stack, leading configuration and integration.
Build and maintain executive-level dashboards covering headcount, retention, and performance trends.
InMarket is a leader in 360-degree consumer intelligence and real-time activation for top brands. They utilize a data-driven marketing platform to build targeted audiences, activate media in real-time, and measure success, with a commitment to diversity and inclusion.
Build scalable reporting, dashboards, and forecasting for customer success teams.
Turn customer, product, and revenue data into actionable insights.
Leverage AI and automation tools to scale customer outreach and predict churn risks.
OpenSesame is disrupting the workforce development industry with an AI-powered marketplace of skills courses and personalized learning. More than 2,000 companies rely on OpenSesame to develop productive workforces.
Oversee, manage, and continue to iterate on end-to-end delivery of Devoted’s card-based and supplemental benefit offerings to drive a compliant and financially optimal member experience.
Set and monitor KPIs for card-based and supplemental benefit administration and delivery.
Partner cross-functionally with Devoted Member Experience, Guide, Integration Ops, and tech teams to drive improvement.
Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. Founded in 2017, they've grown fast and now serve members across the United States.
Drive complex cross-functional initiatives to advance pod-level objectives and ensure stakeholder alignment.
Build scalable workflows and processes from scratch to improve efficiency, reliability, and throughput.
Leverage data tools like Looker and SQL to extract insights, validate assumptions, and synthesize findings into clear recommendations.
Headway builds a new mental healthcare system accessible to everyone by automating insurance credentialing, claims, and payment reconciliation. It is a Series D company with over $325M in funding and a team dedicated to making therapy affordable.
Own the CEO's calendar end-to-end for scheduling, prioritizing, and protecting time for deep work and strategic thinking.
Triage the CEO's inbox and Slack daily, handling correspondence, drafting high-quality external communications, and serving as the primary contact point.
Book and manage complex, multi-city travel, logistics, and expense reconciliation while anticipating complications and maintaining follow-through on commitments.
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. It is a mission-driven, remote-first startup that has grown 10x in membership and 5x in revenue in the past year, building an AI-forward team in a high-ownership, fast-moving environment.
Shape performance, feedback, and development programs.
Build systems that help top talent thrive.
Drive real business impact at the frontier of technology.
Tribe AI is a fast-growing, AI-native company. It partners with organizations like OpenAI, Anthropic, and Google to deliver AI solutions. Details on size/employees and culture were not provided in the job description.
Develop a business plan that anticipates future growth and tech shifts.
Implement tools to handle thousands of multi-channel tickets per week.
Lead the strategy for integrating AI-driven support tools.
Sana is a health plan solution built for small and midsize businesses, designed around its integrated primary care service, Sana Care, ensuring members can easily access high-quality, affordable care while employers and brokers can manage company benefits. They've been remote-first since day one, with a fully distributed team across the U.S and value curiosity, ownership, and speed, building in the open, together.
Eliminate manual processes, reduce implementation timelines, and advocate automation and AI at scale.
Design business process workflows, inventory business processes and documentation, and implement the automation/AI strategy.
Define and lead the automation and AI strategy for Operations.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We have an amazing team of 25,200 people in 32 countries and Experian invests in people and new advanced technologies to unlock the power of data.
Build AI-powered tools and analytics systems that directly drive sales and marketing performance.
Strategize across the funnel with executive leadership to shape GTM motions and allocate spend effectively.
Lead analytics for a core function, providing the visibility and insights that power strategic reviews and decision-making.
Owner provides an AI-native operating system for local businesses, starting with restaurants, to replace multiple tools and run their operations. The company has a team in the low hundreds, with top talent from leading tech companies, and is scaling rapidly in a remote-first, global environment.
Partner daily with BPO leadership to own performance rhythms; manage outcomes by ensuring BPO teams embody and amplify Wealthsimple’s brand, values, and standards.
Own daily operational monitoring—tracking service level adherence, quality, CSAT, and handle time; diagnose root causes.
Lead and prepare operational reviews with partners; approach problems from first-principles to identify and lead initiatives.
Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. They move fast, own their work, and care deeply about the people using their products.
Lead and coach the US Operations team, aligning team goals with overall company objectives.
Own critical operational processes including trading, reconciliation, onboarding, risk assessment, account management, and money transfers.
Partner with internal and external teams to anticipate business needs, enhance processes, and navigate trade-offs between efficiency, complexity, controls, user experience, and compliance.
Arta is a financial technology company that makes sophisticated AI-driven investment tools, alternative assets, and private market access available to a global audience beyond the ultra-wealthy. It is a dynamic company with a talented team that values trust, teamwork, adaptability, innovation, and collaboration in a vibrant work environment.
Manage day-to-day operations across functional areas, ensuring seamless execution across the full client lifecycle.
Lead client implementation processes end-to-end, driving cross-functional accountability across teams to deliver on implementation milestones and SLAs.
Bring together perspectives across teams to present data to Papa’s Executive leadership team and drive decisions to serve our clients and prospects.
Papa is a company built on human connection that provides social support by pairing older adults and families with trained companions, resulting in less loneliness and better health. Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, and Comcast Ventures.