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US 4w PTO

  • Eliminate manual processes, reduce implementation timelines, and advocate automation and AI at scale.
  • Design business process workflows, inventory business processes and documentation, and implement the automation/AI strategy.
  • Define and lead the automation and AI strategy for Operations.

RPA AI CRM

20 jobs similar to Business Operations Transformation & AI Principal

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US

  • Define and maintain the AI and workflow automation roadmap for People Operations, prioritizing use cases based on business value and feasibility.
  • Design, build, and deploy AI and automation solutions in partnership with People Tech and IT, ensuring they meet security, compliance, and user experience standards.
  • Monitor performance dashboards, lead continuous improvement of workflows, and measure impact through key metrics in collaboration with the People Insights Manager.

TKO Group Holdings is a premium sports and entertainment company that owns iconic properties like UFC and WWE. It is a large, globally-focused organization with a dynamic culture that partners with major sports rights holders through its subsidiaries.

$165,000–$230,000/yr
US 3w PTO

  • Champion AI adoption across the organization, identifying and prioritizing high-impact use cases.
  • Develop and implement a comprehensive operational strategy aligned with the company's overall objectives.
  • Foster collaboration and alignment across departments, working closely with executive leadership.

IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, IDC combines deep expertise with practical relevance.

US Unlimited PTO

  • Partner with GTM leadership to identify high-impact opportunities for AI-powered automation and workflow optimization.
  • Own the GTM AI roadmap—prioritizing initiatives based on business impact, readiness, and alignment across functions.
  • Program-manage the design, build, and rollout of AI workflows across the GTM stack, collaborating closely with various teams.

Vanta helps businesses earn and prove trust by empowering companies to practice better security. They have a talented team and have been successful at Vanta without prior security experience. The company started in 2018 and has thousands of companies relying on them.

$195,000–$270,000/yr
US

  • Serve as the primary resource for internal AI initiatives, bridging Product, Engineering, Data, and GTM teams to prioritize high-impact opportunities and build the AI PD Operations roadmap.
  • Build and lead a high-performing AI PD Ops organization, designing and implementing AI-enabled workflow automations to reduce cycle times across Product Delivery teams.
  • Define and monitor AI adoption, performance, and ROI metrics while ensuring all tools and workflows align with governance, security, and compliance standards.

Engine is transforming business travel into something personalized, rewarding, and simple by building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. The company is cash flow positive with rapid growth, supporting over 20,000 companies and 1 million travelers, and has been recognized as one of the fastest-growing travel and fintech platforms in North America with a culture of innovation.

US

  • Own the AI use case roadmap across functions by identifying, prioritizing, and building the business case for where AI creates the most value.
  • Partner closely with the CIO to ensure business priorities are translated into the technical roadmap, reflecting business reality.
  • Own the adoption methodology and coach functional leaders in applying it; the business owns its workflows, this role owns the framework.

NICE Ltd. software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. NICE has over 8,500 employees across 30+ countries.

$43,170–$97,200/yr
EMEA Unlimited PTO 11w maternity

  • Contribute to and lead delivery of CX automation and AI initiatives.
  • Build and maintain AI agents and automated workflows.
  • Deploy AI capabilities responsibly and ensure appropriate human oversight.

Remote simplifies global employment by enabling businesses to compliantly recruit, pay, and manage international teams. They foster a future-focused, asynchronous work culture and value innovation, encouraging every team member to contribute their talents and experiences to build a best-in-class HR platform.

US 4w PTO

  • Manages the planning, design, implementation, and ongoing operation of enterprise technology platforms, including AI-driven capabilities.
  • Establishes the foundational AI platform, Agent Builder Framework, and enterprise process automation strategy.
  • Provides leadership to define technology architecture, guide platform engineering, and ensure operational excellence.

Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place.

$152,800–$259,200/yr
Canada Ireland UK US Unlimited PTO

  • Shape your function's AI strategy and build the solutions that deliver it.
  • Identify where AI can fundamentally change how your org operates and drive measurable outcomes.
  • Build AI agents using no-code and low-code platforms and refine instructions based on real usage.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. They have over 50 million registered users and a high-performance culture driven by values and continuous knowledge exchange.

$155,000–$175,000/yr
Global

  • Define the strategy for automation across RPA, AI, and low/no-code platforms.
  • Manage the deployment of automation and other enabling tech initiatives according to timeline, budget, and business needs.
  • Monitor outcomes related to automation alongside supporting technology projects, assuring standardization of implementation across the organization, iterating when necessary to achieve required outcomes

Warner Music Group is a global collective of music makers and lovers, tech innovators, inspired entrepreneurs, game-changing creatives, and passionate team members. They champion emerging artists and global superstars alike and are home to numerous premier recording labels and a renowned publishing company.

$152,000–$198,000/yr
US UK

  • Lead workshops to deconstruct legacy procurement workflows and identify where Coupa Agents can drive the highest ROI.
  • Evaluate the customer’s AI Readiness across three lenses: Culture, Data, and Process.
  • Advise on workforce shifts, including the creation of AI Centers of Excellence and the retraining of staff to manage an "AI Workforce."

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.

$205,000–$295,000/yr
US

  • Define the enterprise AI roadmap and drive adoption across departments.
  • Ensure AI-powered tools deliver measurable productivity and business value at scale.
  • Champion a culture of curiosity, continuous learning, and responsible experimentation.

SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value every individual team member and cultivate a community where people come first, maintaining a supportive work environment that celebrates diversity.

$150,000–$180,000/yr
US

  • Define and own the RevOps strategy, priorities, and operating model across the full revenue organization.
  • Own and drive the 18-month GTM AI Transformation Roadmap across all revenue workflows.
  • Lead RevOps support for the annual planning cycle with the vertical RevOps BPs.

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, they help businesses simplify operations, uncover insights, and elevate customer and member experiences.

US UK

  • Lead client engagements focused on AI strategy, roadmap development, and op model design aligned with business objectives.
  • Conduct stakeholder interviews, workshops, and assessments to evaluate AI readiness.
  • Advise senior stakeholders on trade-offs, risks, and investment decisions related to change management and AI adoption.

Aimpoint Digital is a premier AI & Data consulting firm with a mission to drive business value for clients through expertise in AI, data strategy and analytics. We partner with organizations to solve complex business problems through innovative, scalable solutions.

  • Deploy AI assistants such as Claude and ChatGPT within business environments.
  • Build and maintain automation workflows using n8n, Zapier or similar tools.
  • Connect AI tools into daily operations so teams can reduce repetitive manual work.

We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis.

Global 16w maternity

  • Lead the delivery of AI and automation initiatives across customer experience operations.
  • Build and maintain automated workflows and AI agents that improve operational efficiency.
  • Collaborate with operations, engineering, product, and data teams to implement automation solutions.

Jobgether is a company using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They foster an inclusive and diverse work culture focused on collaboration, innovation, and employee well-being.

US Latin America

  • Lead collaboration between business areas and the aligned enterprise tech team, ensuring alignment between changing ways of working and tech/AI enabled automation and agentic solutions.
  • Collaborate with functional leaders and the enterprise tech team on the roadmap and measurement of impact/benefits, adoption, and enablement.
  • Navigate complex cross-functional dependencies to keep the engine moving, holding engineering, enterprise applications, and business teams accountable for hitting milestones and delivering measurable ROI on initiatives.

G-P provides a SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. They foster a flexible, innovative environment where every contribution is valued, assisting organizations in building exceptional global teams.

$101,000–$115,500/yr
US

  • Design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations.
  • Develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack).
  • Implement AI-enabled capabilities that reduce manual work and accelerate insights.

Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices. They connect EHR software, billing, automation, telehealth solution, and marketing to streamline operations and reduce burnout, serving over 42,000 private practices.

US Unlimited PTO

  • Identify and prioritize high-impact AI use cases across Customer Office teams, aligning initiatives with business priorities.
  • Design and implement AI-driven workflows and agentic solutions across the tech stack, embedding AI into core processes.
  • Build and scale automation and intelligence layers on top of Salesforce and GTM stack, leveraging LLMs and modern AI tools.

Saviynt's AI-powered identity platform manages and governs human and non-human access to applications, data, and business processes, helping customers safeguard digital assets and drive efficiency. They are recognized as a leader in identity security, empowering Fortune 500 companies and government institutions with tremendous growth and learning opportunities.

$165,000–$185,000/yr
US Unlimited PTO

  • Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
  • Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
  • Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance, customer retention, forecast risk, conversion trends, and productivity.

SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.

$120,000–$150,000/yr
US 4w PTO

  • Define and own Legal’s operations strategy, roadmap, and execution plan.
  • Drive the evaluation, selection, implementation, and adoption of AI-enabled legal technology, automation tools, intake systems, knowledge systems, analytics tools, and other legal operations platforms.
  • Build and maintain SOPs, playbooks, self-service resources, and knowledge systems for recurring legal processes.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, helping customers deliver personalized and profitable guest experiences. They have over 800 restaurant brands trust them and its network of more than 400 integration partners.