Senior Director, AI Transformation

How will you make an impact:

• Own the AI use case roadmap across functions — identifying, prioritizing, and building the business case for where AI creates the most value
• Partner closely with the CIO to ensure business priorities are translated into the technical roadmap, and that the technical roadmap reflects business reality — this role sits on the demand side, not the supply side
• Define what needs to change and why; the CIO and IT own how to get it done — solution architecture, vendor evaluation, and the build/buy/partner decision belong to IT

Have you got what it takes:

• 2–4 years at a top-tier management consulting firm (McKinsey, BCG, Bain, or equivalent) — the baseline for structured thinking, executive communication, and operating in ambiguity.
• Subsequent industry experience at a technology or software company in a role that required working closely with IT or engineering leadership to deploy AI, automation, or large-scale data initiatives
• A track record of crossing the line from strategy into execution — has felt the difference between advising on AI and actually getting it live

What's in it for you:

• Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• If you are passionate, innovative, and excited to raise the bar constantly, you may be our next NiCEr!