AI Automation Engineer

Integration & Automation Development:

• Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake.
• Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.
• Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints.

Data/RAG Pipeline Design & Management:

• Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns.
• Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost.
• Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system.

AI Operations:

• Production observability: prompt/response tracing, cost monitoring, eval dashboards.
• Document agent behavior, decision logic and failure modes.
• A/B testing agent versions, model comparisons.