Functional Leadership:
- Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
- Manage, coach, and develop a small but high-impact team.
- Build a culture of accountability, operational rigor, continuous improvement, and strong internal partnership.
Process Standardization and Automation:
- Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
- Identify manual, inconsistent, and low-value workflows across Sales Ops, CS Ops, and Deal Desk, and implement automation.
- Establish scalable business rules, governance frameworks, and operating procedures.
Forecasting, Reporting, and Revenue Insights:
- Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance.
- Build and improve reporting frameworks that support data-driven decision-making.
- Provide scenario modeling and analysis to support strategic planning, headcount decisions, and growth initiatives.