Director, Revenue Operations

SugarAI

Remote regions

US

Salary range

$165,000–$185,000/yr

Benefits

Unlimited PTO

Functional Leadership:

  • Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
  • Manage, coach, and develop a small but high-impact team.
  • Build a culture of accountability, operational rigor, continuous improvement, and strong internal partnership.

Process Standardization and Automation:

  • Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
  • Identify manual, inconsistent, and low-value workflows across Sales Ops, CS Ops, and Deal Desk, and implement automation.
  • Establish scalable business rules, governance frameworks, and operating procedures.

Forecasting, Reporting, and Revenue Insights:

  • Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance.
  • Build and improve reporting frameworks that support data-driven decision-making.
  • Provide scenario modeling and analysis to support strategic planning, headcount decisions, and growth initiatives.

SugarAI

SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.

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