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• Primary advisor to North America VP on end-to-end Go-To-Market operations
• Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Mixpanel raised $277M from prominent investors.

• Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
• Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
• Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance, customer retention, forecast risk, conversion trends, and productivity.

SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.

• Drive execution and shape priorities across GiveDirectly.
• Lead analytics and decision support.
• Improve systems, processes, and operating rhythms.

GiveDirectly delivers cash directly to people living in poverty. They have given over $1B to 2+ million people across 15 countries and has been recognized as one of Time100’s Most Influential Companies of 2026.

• Lead and manage operations across multiple regions, geographies, and client programs.
• Serve as the senior operational point of contact for key client relationships.
• Lead, mentor, and develop a multi-layered team of Directors, Senior Managers, Managers, and frontline supervisors.

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. They are committed to excellence and innovation, enabling them to redefine industry standards and create brighter futures for their clients and their customers.

• Lead and coach the US Operations team, aligning team goals with overall company objectives.
• Own critical operational processes including trading, reconciliation, onboarding, risk assessment, account management, and money transfers.
• Partner with internal and external teams to anticipate business needs, enhance processes, and navigate trade-offs between efficiency, complexity, controls, user experience, and compliance.

Arta is a financial technology company that makes sophisticated AI-driven investment tools, alternative assets, and private market access available to a global audience beyond the ultra-wealthy. It is a dynamic company with a talented team that values trust, teamwork, adaptability, innovation, and collaboration in a vibrant work environment.

• Partner with functional leads to improve processes, workflows, and tools for scalable operations.
• Develop insightful reporting and data insights for the Client Advisory Services team and leadership.
• Help design and improve processes and manage post-sales tools that support scalable operations.

Optro is a leading audit, risk, ESG, and InfoSec platform, having surpassed $300M ARR and continuing to grow. They are one of the 500 fastest-growing tech companies in North America for the seventh year in a row and their customers love them.

• Serve as the primary day-to-day point of contact for a Fortune 50 client, building trusted relationships and translating feedback into action.
• Directly guide operations and marketing teams, diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement.
• Identify longer-term opportunities and surface them to engineering, product, and learning design teams, translating learnings into scalable operational processes.

Pathstream's career mobility platform helps companies invest in their employees’ growth –a win-win that increases retention, advances DE&I outcomes, and ultimately builds a highly competitive future-ready workforce from within. We’re a tight-knit, hardworking, mission-driven team of ~60 employees who are passionate about transforming access to economic opportunity at scale.

• Drive operational excellence across Customer Success, Support, Professional Services and Expansion organizations.
• Translate the CCO’s vision into actionable results, ensuring clients receive a world-class experience.
• Lead the organization through large scale change and transformation, ensuring a solid change management framework.

Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting EHR software, billing, automation, telehealth solution, and marketing. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout.

• Own and maintain Salesforce as a strategic tool for the Business Development team to ensure accurate pipeline data and reporting.
• Manage the full proposal development cycle, including client research, creating pitch decks, and supporting sales calls.
• Oversee client contracts, renewals, and internal operations to improve workflows and ensure smooth coordination across teams.

News Revenue Hub is a 501(c)3 nonprofit that works with news outlets to develop stronger business models and more loyal audiences to achieve financial sustainability. The organization works with over 60 news organizations, providing technology infrastructure and customized strategies for audience, membership, and donor development.

• Oversee, manage, and continue to iterate on end-to-end delivery of Devoted’s card-based and supplemental benefit offerings to drive a compliant and financially optimal member experience.
• Set and monitor KPIs for card-based and supplemental benefit administration and delivery.
• Partner cross-functionally with Devoted Member Experience, Guide, Integration Ops, and tech teams to drive improvement.

Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. Founded in 2017, they've grown fast and now serve members across the United States.

• Lead, manage, and develop a team of operations professionals across CSM Ops, Renewals Ops, and PS Ops.
• Partner with Revenue Technology to represent and prioritize CX operational requirements for Customer Success and Professional Services systems.
• Drive improvement in PS and CSM bookings and revenue forecasting processes, reducing reliance on manual aggregation.

GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has over 50 million registered users and according to their data, more than 50% of the Fortune 100 trust GitLab.

• Build end-to-end reporting solutions in data management and visualization tools specific to the health system business.
• Redesign operational workflows, especially around reporting and performance tracking, to replace manual and error-prone processes.
• Partner with IT and Engineering to ensure clean data pipelines and translate business needs into clear technical requirements.

Natera is a global leader in cell-free DNA testing focused on oncology, women's health, and organ health to enable earlier and more targeted interventions. The company consists of dedicated professionals from world-class institutions who work hard and grow quickly in a collaborative environment that is changing genetic disease management.

• Drive complex cross-functional initiatives to advance pod-level objectives and ensure stakeholder alignment.
• Build scalable workflows and processes from scratch to improve efficiency, reliability, and throughput.
• Leverage data tools like Looker and SQL to extract insights, validate assumptions, and synthesize findings into clear recommendations.

Headway builds a new mental healthcare system accessible to everyone by automating insurance credentialing, claims, and payment reconciliation. It is a Series D company with over $325M in funding and a team dedicated to making therapy affordable.

• Champion AI adoption across the organization, identifying and prioritizing high-impact use cases.
• Develop and implement a comprehensive operational strategy aligned with the company's overall objectives.
• Foster collaboration and alignment across departments, working closely with executive leadership.

IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, IDC combines deep expertise with practical relevance.

• Drive client business strategy, KPIs, and measurement framework.
• Lead client experience throughout the full business/project cycle.
• Implement operational rigor to ensure efficient business performance, overseeing workflow optimization and process implementation.

Movement Strategy creates content and campaigns for the world’s most exciting brands. They are fully remote with hubs in New York, Denver, and LA, and a presence all across the US. They believe collaboration is what takes their work from good to great.

• Partner daily with BPO leadership to own performance rhythms; manage outcomes by ensuring BPO teams embody and amplify Wealthsimple’s brand, values, and standards.
• Own daily operational monitoring—tracking service level adherence, quality, CSAT, and handle time; diagnose root causes.
• Lead and prepare operational reviews with partners; approach problems from first-principles to identify and lead initiatives.

Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. They move fast, own their work, and care deeply about the people using their products.

• Own end-to-end enrollment outcomes for your customer portfolio and be accountable for SLA performance and client satisfaction.
• Manage an on/offshore team of enrollment specialists: set goals, build capacity plans and develop talent.
• Identify and resolve root causes of client issues by coordinating cross-functional teams.

Medallion is a leading provider operations platform that eliminates administrative bottlenecks for healthcare organizations. They are one of the fastest-growing healthcare technology companies backed by $130M in funding from world-class investors, revolutionizing provider network management.

• Own the full revenue engine, including pipeline generation, sales execution, client onboarding, service delivery quality, and customer retention.
• Lead and manage a distributed global team across multiple time zones, ensuring clear KPIs and consistent performance accountability.
• Drive MRR growth by coordinating sales efforts, optimizing conversion rates, and personally supporting high-value deal closures when required.

Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly. They assist the recruitment team but do not replace human judgment.

• Work as a strategic and trusted partner to Directors across our Operations teams.
• Collaborate with Senior Leadership teams across Operations to drive high performance and engagement.
• Own the people's life-cycle within your business area proactively iterating and improving your approach.

Monzo's mission is to make money work for everyone, waving goodbye to the complicated ways of traditional banking and solving problems for their customers. They foster a culture that centres on their customers and brings together the best of tech with the best of banking.

• Motivate, coach, and develop professional individual contributors and supervisors who support the customer experience at Rover.
• Partner with workforce management at both Rover and BPO partner sites teams to organize, prioritize and schedule work assignments to meet business needs.
• Review customer contacts and identify ways to improve the customer experience, as well as own escalated customer contacts and resolve them.

Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, they are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They were named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.