Source Job

• Architect and ensure delivery of initiatives that drive business outcomes and maximize client success.
• Guide the design of scalable program governance, delivery, and measurement approaches.
• Represent Gainsight as an executive sponsor in customer forums, influencing decisions and building advocacy.

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.

• Serve as the primary relationship partner for active clients.
• Ensure program start dates hold and proactively manage timelines.
• Own revenue growth within existing accounts.

ThinkHuman provides leadership development programs. They aim to support clients and facilitators, and help clients achieve results.

• Drive execution and alignment across cross-functional teams including Product, Engineering, Marketing, Privacy, and Partnerships.
• Create clarity, align priorities, and manage communication between internal teams and external partners in an ambiguous environment.
• Proactively identify and manage risks, improve coordination, and establish systems to enhance team efficiency over time.

onX is a pioneer in digital outdoor navigation with a suite of apps, founded in Montana to inspire adventure. With over 400 employees, the company fosters a remote/hybrid, fast-paced, tech-forward culture that values ownership, diversity, and collaborative innovation.

• Own end-to-end activation of the partner ecosystem across technology, methodology, referral, alliance, and system integrator partners.
• Build and manage referral partner programs from scratch — establishing systematic cadences, pipeline tracking, attribution management for referral fees, and proactive partner-to-customer introductions.
• Build repeatable partner activation playbooks to scale the partnerships function, across onboarding, enablement, joint marketing, and revenue tracking.

Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners, specifically in cybersecurity, privacy, and financial audits. They are based in San Francisco, CA, but built as a remote-first company. The Fieldguide team is inclusive, driven, humble, and supportive.

• Own high-impact strategic analyses, translate insights into actionable recommendations, and lead initiatives that drive business growth.
• Advise and partner with senior management and the C-suite to develop and implement growth strategies.
• Create scalable internal processes and systems that connect and support company operational improvement.

LeanTaaS creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. They have raised more than $300 million and have been named among the top 100 AI companies in the world.

• Own strategic engagement and pipeline development across institutional and foundation partners.
• Drive external engagement across funded and strategic partnerships.
• Draft high-quality fundraising materials that translate complex insights into compelling narratives.

GiveDirectly delivers cash directly to people living in poverty. They have delivered over $1B to 2+ million people across 15 countries. Their culture is candid, analytical, and non-hierarchical, supporting high ownership and real professional growth.

• Lead large-scale, cross-functional technology and business transformation programs ensuring alignment and successful delivery.
• Engage executive stakeholders, communicate program updates and risks, and influence strategic direction and prioritization.
• Optimize processes, manage vendor relationships, ensure compliance, and champion change management to drive efficiency and long-term success.

BECU is a financial services cooperative and credit union focused on improving the financial well-being of its members and community. As a purpose-driven organization with over 90 years of history, it has over 1.5 million members, over $30 billion in managed assets, and a strong 'people helping people' culture that values collaboration and innovation.

• Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes.
• Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams.
• Lead weekly client status meetings while discussing campaign reporting, optimizations & insights.

Zeta Global is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Zeta was founded in 2007 and is headquartered in New York City with offices around the world.

• Set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business.
• Manage and mentor Practice Managers who oversee project managers, consultants, solution architects, developers, and team leads.
• Serve as the senior escalation point for complex client and project issues, bringing calm, clarity, and resolution when it matters most.

Pine's portfolio company is seeking a Practice Director to set the strategic direction of the practice, lead a team of Practice Managers, and drive the financial and operational performance of the business. They foster a high-performance, people-first culture.

• Serve as the lead analyst on enterprise accounts utilizing analytical capabilities to translate data into action that drives measurable growth.
• Drive findings that connect actionable insights to client outcomes.
• Anticipate market trends and position our analytics offerings ahead of industry shifts.

Zeta Global is an AI-Powered Marketing Cloud that helps marketers acquire, grow, and retain customers more efficiently. They have offices around the world and are headquartered in New York City.

• Build and maintain coaching modules and program playbooks.
• Manage the record of advisor and Managing Partner engagements.
• Define reporting needs with the BI analyst.

Mercer Advisors has been helping families amplify and simplify their financial lives for more than 40 years. With over 31,300 families across 90+ cities, they integrate financial planning, investment management, tax, estate, insurance, and more.

• Serve as the Contractor's primary lead for all assigned HEFP portfolio program areas.
• Supervise and mentor contractor personnel across assigned programs.
• Lead senior management briefings and executive-level communications for VA leadership.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.

• Manage the vetting, selection, and day-to-day oversight of local Outpost partner organizations to expand reach and program delivery.
• Collaborate with cross-departmental teams on program execution, research initiatives, marketing, and performance tracking using KPIs.
• Support expansion into new markets, budget and contract oversight, and contribute to fundraising efforts through proposals and stakeholder engagement.

Blue Star Families is the largest nonprofit dedicated to making military life better for families, supporting over 1.5 million family members annually through a national network. It is a collaborative, human-centered organization that listens, shares, partners, and acts to deliver evidence-based solutions for military and veteran families.

• Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth

Via is using technology to transform transportation around the world. With their suite of products, they aim to create modern and efficient public transportation systems that provide greater access to jobs, healthcare, and education.

• Work as a strategic and trusted partner to Directors across our Operations teams.
• Collaborate with Senior Leadership teams across Operations to drive high performance and engagement.
• Own the people's life-cycle within your business area proactively iterating and improving your approach.

Monzo's mission is to make money work for everyone, waving goodbye to the complicated ways of traditional banking and solving problems for their customers. They foster a culture that centres on their customers and brings together the best of tech with the best of banking.

• Lead and manage operations across multiple regions, geographies, and client programs.
• Serve as the senior operational point of contact for key client relationships.
• Lead, mentor, and develop a multi-layered team of Directors, Senior Managers, Managers, and frontline supervisors.

InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. They are committed to excellence and innovation, enabling them to redefine industry standards and create brighter futures for their clients and their customers.

• Secure and help manage long-term, revenue-driving partnerships.
• Help grow The Athletic’s league partnerships portfolio.
• Think creatively and strategically to find new ways to grow the commercial business.

The Athletic brings sports fans the most comprehensive stories about the teams, sports and athletes they love. The Athletic’s newsroom of 500+ full-time staff delivers in-depth coverage of hundreds of professional and college teams.

• Innovate operational processes based on evolving business requirements.
• Identify opportunities to integrate AI tools and methodologies into our program management workflows.
• Connect the dots between different teams and cross-functional groups in a matrixed organization.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. They aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

• Own the design and oversight of BES’s program operations systems, ensuring that operational infrastructure is well-planned, well-documented, and built for scale.
• Lead BES’s program survey strategy and feedback systems, ensuring surveys are thoughtfully designed, equitably administered, and aligned to program goals.
• Serve as an operational leader across the Programs department, ensuring program operations are coordinated, efficient, and well-integrated across teams and organizational priorities.

BES is a national nonprofit organization that identifies and prepares excellent leaders to transform education in their communities. Over the past two decades, BES has prepared leaders to found 200+ schools in 50 cities across 20 states and Washington DC, educating 72,000+ students.

• Cultivate relationships with C-Suite executives and maintain a strong executive presence.
• Lead the implementation and delivery of the Strategic Services portfolio.
• Create and manage customer Success Plans that align with each institutions’ goals.

Civitas Learning helps colleges and universities apply their student data to maximize institutional impact and improve student outcomes. Their flexible Student Impact Platform creates actionable insights, enabling higher education institutions to pinpoint students at risk.