About This Role:

Drive strategic impact for Gainsight’s most complex global client partnerships.
Lead large-scale programs, aligning executive stakeholders, and delivering measurable outcomes.
Work cross-functionally with teams like Solution Architects and Customer Success Managers.

What You'll Do:

Partner with executive sponsors to define both short and long-term program roadmaps.
Build and nurture trusted, executive–level relationships within client organizations.
Anticipate evolving client business objectives and proactively identify opportunities.

What We're Looking For:

10+ years of experience managing enterprise-grade customer engagements.
Exceptional stakeholder-management and relationship-building skills.
Strong communication, presentation, and consultative skills for technical audiences.

Gainsight

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.

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