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  • Own and maintain Salesforce as a strategic tool for the Business Development team to ensure accurate pipeline data and reporting.
  • Manage the full proposal development cycle, including client research, creating pitch decks, and supporting sales calls.
  • Oversee client contracts, renewals, and internal operations to improve workflows and ensure smooth coordination across teams.

Salesforce Sales Operations Contract Management Process Improvement Project Coordination

20 jobs similar to Senior Business Operations Manager

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$139,200–$208,800/yr
US Unlimited PTO

  • Lead, manage, and develop a team of operations professionals across CSM Ops, Renewals Ops, and PS Ops.
  • Partner with Revenue Technology to represent and prioritize CX operational requirements for Customer Success and Professional Services systems.
  • Drive improvement in PS and CSM bookings and revenue forecasting processes, reducing reliance on manual aggregation.

GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has over 50 million registered users and according to their data, more than 50% of the Fortune 100 trust GitLab.

$100,000–$130,000/yr
US Unlimited PTO

  • Build systems, processes, and reporting infrastructure to support go-to-market teams.
  • Drive operational efficiency, improve data quality, and strengthen forecasting capabilities.
  • Own Salesforce configuration, revenue tech stack, and sales enablement materials.

Penta Group is a global company providing data-driven solutions to help clients achieve their objectives. Their global team brings decades of experience in business, government, communications, research, data science, and media.

US

  • Design and implement CRM architecture improvements, including custom objects and automation, to increase efficiency across Growth and Customer Success organizations.
  • Define systems integration roadmaps and own contract lifecycle management, scaling operations from off-season to high-volume peak-season contracting.
  • Build forecasting infrastructure, manage dashboards, and extend CRM architecture to support post-sale customer success operations and reporting.

Pearl Health empowers primary care providers, health systems, and physician-led networks to succeed in value-based care with technology, financial tools, and expert services. The company, founded in 2020 and backed by premier investors, partners with thousands of providers across 44 states.

US 6w PTO

  • Support commercial contract negotiations and contracting processes, optimizing CLM and CRM integrations.
  • Oversee contract lifecycle management, including managing tickets, reviewing agreements, and enhancing workflows for efficiency.
  • Manage Salesforce integration, develop reports, maintain dashboards, and ensure data integrity for legal operations metrics.

Grafana Labs is an open-source company that provides observability and data visualization software. It is a remote-first, global company with a culture of innovation, transparency, and trust, serving over 3,000 customers and supporting a community of more than 20 million users.

US

  • Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
  • Focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
  • Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. With over 24 years of experience, they leverage their unified E360 RCM™ intelligent automation platform to improve financial sustainability. EnableComp is a multi-year recipient the Top Workplaces award.

US

  • Serve as HubSpot administrator and internal subject matter expert, managing pipeline configuration, automation, permissions, and reporting.
  • Design scalable workflows that align Sales, Marketing, and Customer Success.
  • Translate CRM and marketing data into actionable insights for the Chief Growth Officer and leadership team.

Shine Early Learning aims to eliminate the gap between children’s inherent potential and their achievement in school and life. As part of the Strategy & Growth team, you’ll help build the systems and infrastructure that make mission-aligned growth possible.

$70,000–$90,000/yr
Global Unlimited PTO 8w maternity 4w paternity

  • Partner with Sales and Marketing leadership to implement and refine regional Go-To-Market strategies and provide front-line support for CPQ and deal processes.
  • Oversee sales pipeline and forecast management to maintain a clean revenue pipeline, while documenting processes and ensuring data integrity in GTM applications.
  • Collaborate with Reporting functions to track KPIs and provide actionable insights, and work with Sales Enablement to ensure proper onboarding and training for new hires.

G-P provides a SaaS-based Global Employment Platform that enables companies to hire and manage teams in over 180 countries without setting up local entities. It is a remote-first company dedicated to breaking barriers in global business, fostering an innovative and diverse culture where every team member's contribution is valued.

US

  • Design and implement standardized processes and workflows across Customer Success and Professional Services to drive consistency and scalability.
  • Track and analyze key performance metrics including customer health scores, retention rates, NPS, and time-to-value to surface trends, risks, and opportunities.
  • Own the CS technology stack including Salesforce and other customer success platforms, ensuring tools are optimized for efficiency and data accuracy.

Tenna empowers customers to control their mixed assets anytime, anywhere, on one comprehensive platform. The company values quality, grit, continuous learning, collaboration, and awesomeness.

$147,000–$220,000/yr
US

  • Enable commercial strategy execution across Precision AQ through data, insights, and operational rigor
  • Own sales forecasting and pipeline governance, ensuring high levels of accuracy, quality, and forward‑looking visibility
  • Develop and evolve executive‑level dashboards and reporting that clearly communicate performance trends, risks, and opportunities

Precision AQ accelerates commercial performance across the enterprise. They are dedicated to bringing structure, insight, and operational discipline to support scalable growth.

US Unlimited PTO

  • Managing lead assignment logic and workflows to ensure speed and accuracy.
  • Supporting our commercial teams with clean, organized, and up-to-date CRM data.
  • Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership.

WeTravel is an equal opportunity employer that is committed to creating an inclusive environment for all employees. They value diversity and welcome applicants from all backgrounds to join them in transforming the travel industry.

US

  • Support the Digital Sales Manager in achieving revenue and growth targets across advertiser partnerships.
  • Work with vertical managers and commercial stakeholders to identify areas for commercial growth.
  • Manage collection of contracts, content objectives, creative assets, tracking, and ad verification from clients.

Forbes Advisor aims to empower readers by providing trusted advice and guidance, enabling them to make informed decisions. It is composed of industry experts across Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales.

$120,000–$120,000/yr
US

  • Lead, coach, and develop a team of Regional Account Executives to achieve net new revenue targets.
  • Drive a high-performance sales culture through coaching and pipeline reviews.
  • Optimize sales processes and CRM usage to improve operational efficiency.

StarRez provides student housing software, offering innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. They have 1,400+ clients across 25+ countries and blend the capabilities of a global organization with personalized care.

$165,000–$185,000/yr
US Unlimited PTO

  • Lead core Revenue Operations functions across Sales Operations, Client Success Operations, and Deal Desk.
  • Lead the design, standardization, documentation, and continuous improvement of core go-to-market processes.
  • Deliver accurate, timely dashboards, executive reporting, and actionable insights across sales performance, customer retention, forecast risk, conversion trends, and productivity.

SugarAI is redefining CRM for the age of AI. They are delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. They are a global team united by a shared commitment to impact, ownership, and continuous growth.

$148,000–$200,000/yr
US

  • Primary advisor to North America VP on end-to-end Go-To-Market operations
  • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
  • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic projects to drive growth, increase sales productivity, operational efficiency, and revenue

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Mixpanel raised $277M from prominent investors.

US

  • Own the internal pricing administration process.
  • Drive the pricing contract lifecycle process.
  • Collaborate with Sales Operations and Business Intelligence to build a pricing and contract dashboard.

Calyxo, Inc. is a medical device company that aims to address the profound need for improved kidney stone treatment. The team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

US 4w PTO

  • Serve as the operational engine of the BD team, owning the infrastructure, reporting, and materials.
  • Maintain deal and pipeline systems and prepare executive-ready communications.
  • Support cross-functional coordination and ensure the BD team's pitch materials are accurate, current, and compelling.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families and providers.

US

  • Leads the global renewals organization responsible for driving customer retention and recurring revenue growth.
  • Owns the end-to-end renewal lifecycle and partners cross-functionally to ensure operational excellence.
  • Improves renewal predictability, reduces churn and risk, and drives expansion opportunities.

Conga aligns commercial operations so companies run as connected, smarter businesses. More than 10,000 customers worldwide, including over 50% of the Fortune 100, trust Conga when commercial complexity is high and global impact is on the line. The Conga Way forms the foundation of our vibrant culture.

$90,000–$110,000/yr
US Canada 6w PTO

  • Analyze GTM and sales data to identify trends and areas for optimization across the sales funnel.
  • Audit, clean, and maintain CRM data (Salesforce) on an ongoing basis.
  • Manage and support key GTM tools and vendor relationships, including Salesforce and LinkedIn Sales Navigator.

QA Wolf aims to eliminate every software bug in the world and is the first QA solution that guarantees automated test coverage. They're a remote-first company with a leadership team coming from Amazon, Bridgewater, ZipDrug, and other industry-shaping companies.

$145,000–$195,000/yr
US Unlimited PTO

  • Define and evolve a practical support operations roadmap aligned to company priorities.
  • Own the structure and ongoing optimization of Salesforce Service Cloud.
  • Build reporting that provides visibility into support demand, trends and product pain points.

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.

$125,000–$180,000/yr
US Unlimited PTO

  • Manage the review and approval process for non standard enterprise deals.
  • Maintain pricing rules, discount matrices, approval workflows, and product catalogs.
  • Manage executed contract repositories and ensure CRM alignment.

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI.