Supports daily payment operations including chargeback and PayPal dispute workflows, issue investigation, and seller-facing resolution across multiple processors and regions.
Conducts technical operations analytics in five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support.
Tracks payment costs by processor and region, monitors chargeback volumes and win rates, and performs data-quality checks to ensure consistency across systems.
Conducting the end-to-end processing of issuing and acquiring chargebacks.
Shaping and continuously refining Payment Operations processes from the ground up.
Proactively communicating with clients and payment infrastructure providers.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, they maintain a start-up culture focused on innovation and empowering employees.
Identify and match incoming payments to customer bookings and reconcile accounting entries across global accounts and multiple currencies.
Investigate and resolve unmatched or misapplied payments by working with internal teams and payment partners.
Troubleshoot bank and partner reporting issues to ensure accurate and timely identification of incoming funds.
Flywire is a global payments enablement and software company that solves high-stakes, high-value payments across education, healthcare, travel, and B2B industries. With over 1,400 employees representing more than 40 nationalities in 15 offices worldwide, we foster a collaborative, passionate culture focused on global impact.
Investigate and close fraud cases across card fraud, application fraud, and travel marketplace disputes.
Triage Early Fraud Warning alerts and manage card disputes and chargebacks through full lifecycle.
Document cases to SAR filing standard and identify cross-case patterns.
Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. The fastest-growing company in travel tech, Engine has been recognized as a top workplace for innovators and best places to work.