Similar Jobs
See allBusiness Intelligence Analyst – Member Experience & Operations
Fetch
US
SQL
Tableau
Excel
CX Operations Manager, Tooling
Jobgether
Global
Zendesk
APIs
Automation
Customer Success Manager
Bloomreach
UK
Customer Success
SQL
Data Analysis
VP, Customer Experience Operations
Peek
Global
Customer Success
AI
Automation
Data Analyst V
itD
US
SQL
Python
R
Role:
- Turn customer feedback into actionable insights.
- Administer Medallia CX platform and ensure data integrity.
- Combine analytics with emerging AI and automation.
Responsibilities:
- Build role-based dashboards and reports.
- Analyze qualitative and quantitative data for root causes.
- Enable GenAI and automation use cases.
Benefits:
- People-first, inclusive culture.
- Fully remote opportunity.
- Medical, dental, life, PTO, and bonus.
Experian
Experian is a global data and technology company powering opportunities for people and businesses across markets from financial services to healthcare and automotive. It has an amazing team of 25,200 people in 32 countries and a people-first, inclusive, purpose-driven culture.