Lead cross-functional initiatives to improve the end-to-end experience of experts across onboarding, support, payments, and project matching.
Coordinate with Engineering, Operations, Product, and Talent Success teams to resolve issues, remove blockers, and keep projects on schedule.
Use AI tools and operational data to identify friction points, automate workflows, and drive continuous improvement in a fast-paced startup environment.
Lead cross-functional initiatives to turn complex business priorities into clear plans and measurable results.
Support company planning, QBRs, and objective tracking to inform leadership decisions.
Use AI-assisted analysis and workflow automation to generate insights and scale programs.
1Password builds enterprise password management and cybersecurity solutions trusted by 180,000+ businesses. It has a human-centric, fast-paced culture that values experimentation, AI-driven efficiency, and delivering measurable results.
Serve as a hands-on ChurnZero administrator and support CX Operations initiatives.
Build and maintain scalable workflows, playbooks, and automation to support customer experience functions.
Partner with internal stakeholders to translate business requirements into system workflows and provide progress updates.
An AI-enabled performance and software platform providing customer success and experience solutions. The culture is remote and project-focused, with an emphasis on independent execution and cross-functional collaboration.
Own the technology, processes, and operational infrastructure behind GitLab's partner ecosystem.
Drive AI-powered automation and process governance for deal registration, quote-to-cash, and partner attribution.
Collaborate with Deal Desk, IT, Finance, and Legal to resolve escalations and improve partner operations.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and a high-performance, AI-driven remote culture, GitLab is trusted by more than half of the Fortune 100.
Shadow the Founder daily to map workflows and turn them into clear SOPs, checklists, and templates.
Build automations and AI workflows across tools like Slack, email, CRM, and project management.
Own project and executive support: track priorities, manage calendar and inbox, and coordinate with the part-time assistant.
Growthub is a creative agency that makes high-performing paid ad creatives, specializing in "stealth creatives" that feel like native social content. They run the full creative process in-house and have scaled clients past $1M/month in ad spend, working with brands like Shapermint and Obvi.
Lead and unify post-sales operations across three brands: Peek Pro, Connect&GO, and ACME Ticketing.
Own the entire post-sales model including Onboarding, Customer Success, and Technical Support.
Define KPIs, leverage AI and automation, and drive retention, expansion, and revenue growth.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities, with over $7B in bookings. The company is a remote-first global team of 'Peeksters' recognized by Forbes and Built In as a best place to work.
Lead customer support across email, chat, and phone, managing a team of 13+ to achieve service targets.
Drive AI and automation strategy to scale support without proportional headcount growth.
Oversee fulfillment, returns, and post-purchase performance, cross-functionally with warehouse and operations.
This company is a high-growth DTC ecommerce business focused on physical products. They operate fully remotely with a team of over 13 in customer experience and fulfillment, emphasizing automation and operational excellence.
Manage inbound inquiries, CRM records, and financial documents.
Coordinate schedules, follow-ups, and deal-flow operations.
Use AI tools to improve workflows and support scalable growth.
This role is posted on behalf of a partner company in the operations and investment sector. The company operates as a fully remote team, focusing on building scalable systems with a culture of autonomy and professionalism.
Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
Partner with engineers to scope requirements, write technical specs, and prioritize tooling work.
Identify gaps in tooling, troubleshoot issues, and ensure systems perform reliably.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff, providing essential care across the U.S. Founded in 2016, the remote-first team of over 1,000 is a top Y-Combinator company and has been profitable since 2022.
Lead operational strategy for emerging and non-programmatic channels, partnering with cross-functional teams to improve quality and go-to-market execution.
Design scalable operating models and AI-powered solutions to automate workflows, reduce manual effort, and drive measurable efficiency gains.
Establish knowledge-management frameworks, monitor KPIs, and mentor team members while influencing executive decisions.
A fast-moving, technology-driven organization that integrates AI and automation into daily operations. It fosters a collaborative, inclusive, and supportive culture, with a focus on remote work, personal development, and AI-enabled ways of working.
Partner with leaders and frontline teams to map workflows and design process improvements.
Implement practical AI, automation, and low-code solutions to reduce bottlenecks and improve outcomes.
Analyze operational data, define KPIs, and build dashboards to measure and track impact.
We are a rapidly growing healthcare technology company transforming how health plans engage members and deliver essential healthcare services. We value high ownership, resourcefulness, intellectual curiosity, and a bias toward execution.
Optimize CRM data, campaign attribution, and reporting across HubSpot and Salesforce.
Build and enrich prospect lists using Clay, TitanX, and AI-powered workflows.
Implement AI agents and automated processes to streamline sales and marketing operations.
A growing technology business that uses AI to optimize marketing and sales operations. The company fosters a fully remote, collaborative culture that values autonomy, analytical thinking, and measurable impact.
Own go-to-market workflows end-to-end, translating business needs into practical solutions and defining success metrics.
Optimize lead and account handoffs across CRM, marketing automation, and lifecycle systems to ensure timely action and clear ownership.
Build and monitor AI-powered automations and dashboards while documenting processes to improve reliability and adoption.
A fast-growing Series C startup backed by Y Combinator, operating in a remote-first international environment. The culture values ownership, practical problem-solving, continuous learning, and high-quality execution.
Lead the operational performance and continuous improvement of deployed AI support experiences and automation workflows.
Build and scale the Automated Operations capability, including governance, standards, and team development.
Partner with cross-functional teams to deliver measurable business outcomes and improve member and team member experiences.
HealthEquity empowers healthcare consumers by providing health savings accounts and related financial solutions. We are a mission-driven organization that values innovation, inclusion, and the personal growth of our team members.
Drive AI-driven process innovation and continuous improvement across workflows.
Own the inbound flow of partner requests and decide what reaches firm leadership.
Run the firm's leadership cadence and prepare decision-ready briefings.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. We are a global remote-first firm committed to diversity and inclusion, where world-class talent has no boundaries.
Define research processes and standards at Mercury.
Own the customer research panel, from databases to recruitment and outreach.
Run daily research operations, including scheduling, incentives, and consent.
Mercury is a fintech company providing banking services to businesses, with banking services offered through partner banks. It is a scaling organization that values democratized customer research across product, design, and marketing.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.
Own day-to-day technical and operational needs across campaigns, partners, and workflows.
Manage partner onboarding, campaign configurations, creative approvals, and troubleshooting.
Identify process improvements and leverage AI tools to streamline operations in a fast-paced startup.
Property Leads is a performance marketing company connecting homeowners with real estate investors, expanding into home services and other consumer verticals. It is a lean, fast-moving startup that values ownership, resourcefulness, and results without unnecessary bureaucracy.
Oversee daily operational workflows across CRM, finance, and internal coordination to keep operations efficient.
Manage global calendars, meetings, and reporting while tracking invoices and expense records.
Mentor junior generalists, support recruitment, and research partnerships, sponsorships, and events.
The hiring partner is a globally distributed organization operating across the private markets ecosystem, focused on transforming how private markets work. Its culture emphasizes fully remote collaboration, operational excellence, and continuous improvement.
Lead portfolio planning, prioritization, governance, and risk tracking for product leadership.
Drive product analytics and adoption strategies using tools like Pendo and AI automation.
Partner with finance and go-to-market teams to improve pricing, packaging, and commercial outcomes.
The company is a SaaS organization focused on product strategy and operations across a global portfolio. It values data-driven decision-making, AI-powered automation, and a remote-first culture in India.