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Partner Company
US
Excel
Python
SQL
Director, Strategic Operations
Zip
US
Strategy Consulting
Operational Excellence
Problem Solving
Role Overview:
- Lead operational strategy for emerging and non-programmatic channels.
- Combine strategic program leadership with hands-on operational innovation.
Key Responsibilities:
- Design, refine, and scale operating models and daily workflows for new channels.
- Build AI-powered solutions to address operational friction and integrate automation into team workflows.
- Define and monitor KPIs, analyze operational data, and translate findings into executive-level insights.
Requirements:
- 5+ years in operations, program management, or operational enablement.
- Demonstrated ability to use AI tools, prompt engineering, and automation to improve team output.
- Strong analytical, process-oriented mindset and experience managing complex initiatives across stakeholders.
Benefits:
- Competitive salary, bonuses, and equity potential.
- Health, mental health, retirement, parental leave, and PTO.
- Remote work flexibility, WFH reimbursement, and professional development support.
Partner Company
A fast-moving, technology-driven organization that integrates AI and automation into daily operations. It fosters a collaborative, inclusive, and supportive culture, with a focus on remote work, personal development, and AI-enabled ways of working.