Source Job

Canada

  • Lead operational strategy for emerging and non-programmatic channels, partnering with cross-functional teams to improve quality and go-to-market execution.
  • Design scalable operating models and AI-powered solutions to automate workflows, reduce manual effort, and drive measurable efficiency gains.
  • Establish knowledge-management frameworks, monitor KPIs, and mentor team members while influencing executive decisions.

Operations Management Program Management AI Tools Automation Data Analysis

20 jobs similar to Lead, Strategic Operations & Emerging Channels

Jobs ranked by similarity.

Canada

  • Define operational strategy and workflows for emerging and non-programmatic channels, partnering with cross-functional teams.
  • Drive AI-powered innovation by building automation models and eliminating manual friction in daily operations.
  • Own inventory content and documentation, ensuring accuracy and accessibility for both human and AI systems.

StackAdapt is a leading adtech company with an AI-powered marketing platform that empowers marketers to reach and convert audiences with precision. It has a diverse and inclusive team of collaborative individuals, recognized as a top workplace with awards for culture and innovation.

$46,300–$52,050/yr
Global Unlimited PTO 16w maternity 16w paternity

  • Manage a high-volume, regionally aligned onboarding operations team across multiple countries.
  • Lead people and process improvements, including AI and automation adoption, to drive efficiency and quality.
  • Use data and operational judgement to solve complex problems and ensure compliance and service excellence.

Remote solves global employment challenges by enabling businesses to hire, pay, and manage international teams. As a fully remote company with employees on 6 continents, we foster a future-focused, innovative culture where async work and life balance are prioritized.

Global

  • Drive AI-driven process innovation and continuous improvement across workflows.
  • Own the inbound flow of partner requests and decide what reaches firm leadership.
  • Run the firm's leadership cadence and prepare decision-ready briefings.

Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. We are a global remote-first firm committed to diversity and inclusion, where world-class talent has no boundaries.

US

  • Own a domain of company performance, from diagnosis and strategy to execution and measurable results.
  • Lead and develop a team of three to four, building management systems and operating cadences.
  • Partner with executives and cross-functional teams to drive strategic initiatives and AI investments.

The company operates at the intersection of strategy, operations, product, data, and technology, delivering measurable business outcomes. It is a mission-driven, remote-first organization with a focus on professional growth and direct executive exposure.

$174,000–$218,000/yr
US Unlimited PTO

  • Partner with Zip's US CEO to shape strategic priorities and drive execution for the US business.
  • Apply top-tier consulting and operational expertise to solve complex, enterprise-level challenges.
  • Lead cross-functional initiatives, align senior leaders, and build metrics that matter.

Zip is a digital financial services company offering point-of-sale credit and digital payment services. With operations in Australia, New Zealand, and the US, Zip fosters a values-led culture focused on customer first, ownership, collaboration, and innovation.

$78,200–$101,200/yr
Canada

  • Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
  • Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
  • Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.

Thumbtack helps millions of people confidently care for their homes through a one-stop app for repairs, maintenance, and improvements. With a community of 300,000 local service businesses, they combine personalized guidance and AI tools to serve homeowners across the U.S.

Europe

  • Build and operate the internal AI Operations capability for R&D, turning ambiguous opportunities into reliable, adopted solutions.
  • Identify high-value problems AI can solve, understand current workflows, design solutions, and coordinate delivery from discovery through launch.
  • Partner with teams across R&D, IT, and InfoSec to improve AI tool adoption, governance, and lifecycle management.

Typeform is a refreshingly different form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes people enjoy. The company drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and Hubspot, fostering a culture of innovation and collaboration across a global remote team.

Italy

  • Manage inbound inquiries, CRM records, and financial documents.
  • Coordinate schedules, follow-ups, and deal-flow operations.
  • Use AI tools to improve workflows and support scalable growth.

This role is posted on behalf of a partner company in the operations and investment sector. The company operates as a fully remote team, focusing on building scalable systems with a culture of autonomy and professionalism.

$85,000–$110,000/yr
US

  • Serve as primary Salesforce administrator, owning configuration, data integrity, user support, and platform optimization.
  • Design and improve commercial workflows across media, entertainment, and IP businesses.
  • Partner with leadership to identify operational bottlenecks and implement scalable systems-based solutions.

Atari is one of the world's most iconic entertainment brands, a pioneer in interactive entertainment. It operates across gaming, e-commerce, licensing, and hardware, blending innovation with legacy.

$173,800–$218,700/yr
US

  • Lead business operations and access strategy, including analytics on retention and network optimization.
  • Build a program-management engine for cross-functional launches and transformations.
  • Drive operational efficiency and workforce management, including forecasting and process improvements.

Octave is a modern behavioral health practice providing high-quality, accessible therapy through in-person and virtual clinics. The company is building a sustainable care system with a focus on equity, affordability, and effectiveness, while supporting providers and clients alike.

Brazil

  • Lead global operations across site services, professional services, support, hardware, and compliance.
  • Drive performance via KPIs, OKRs, service delivery excellence, and supply chain scalability.
  • Pioneer an AI-first operational framework to optimize workflows, systems, and data infrastructure.

They build a cutting-edge reality capture platform for the global construction ecosystem. The company is high-growth and remote-first, operating across 25 countries with a culture focused on AI-driven innovation, talent density, and inclusivity.

US

  • Drive high-impact operations projects, from redesigning payment processes to onboarding AI vendors.
  • Build internal models and lead quality task forces to enhance efficiency and customer satisfaction.
  • Work directly within workflows, handling customer interactions and identifying process improvements.

Clipboard is an app-based marketplace that connects healthcare professionals with workplaces, enabling financial stability for workers and essential care to millions. Founded in 2016, we are a remote-first team of over 1,000 people, profitable since 2022, and a top Y-Combinator company.

North America 3w PTO

  • Improve Legal's use of GC AI and build scalable workflows for repetitive work.
  • Own Notion and the company's internal knowledge-management system, improving cross-functional processes.
  • Direct the day-to-day work of the external IT team and coordinate selected operational projects.

GC AI is the legal AI platform for in-house legal teams, used by 2,000+ companies and 25+ unicorns. The fast-paced, ownership-driven company doubled ARR in six months, raised a $60M Series B, and holds an 80 NPS.

North America

  • Draft executive briefing packs, partner narratives, and board-ready slides for senior audiences.
  • Own deck development and maintain reusable asset libraries under GPC brand standards.
  • Run the operating cadence for the Office of GPC, coordinating cross-functional workstreams.

ServiceNow is the AI control tower for business reinvention, connecting any AI, data, and workflow to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

  • Own the strategy and roadmap for product team tools and workflows, including Aha!, Confluence, and Pendo.
  • Build and manage the product analytics stack and enablement programs for PMs.
  • Define operational metrics, partner with engineering, and manage the APM team.

SaiSystems Health is a healthcare IT company focused on improving product delivery through operational excellence. They are a growing organization that values systems thinking, data-driven decision-making, and mentorship, fostering a culture of continuous improvement.

US

  • Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
  • Partner with engineers to scope requirements, write technical specs, and prioritize tooling work.
  • Identify gaps in tooling, troubleshoot issues, and ensure systems perform reliably.

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff, providing essential care across the U.S. Founded in 2016, the remote-first team of over 1,000 is a top Y-Combinator company and has been profitable since 2022.

$60,000–$75,000/yr
Canada Unlimited PTO

  • Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
  • Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
  • Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.

This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.

US 8w maternity 8w paternity

  • Manage incoming project requests and workflows using Monday.com, ensuring accurate tracking, prioritization, and completion.
  • Coordinate marketing activities for office relocations, webinars, and vendor relationships while improving processes with AI tools.
  • Support employee onboarding and shared inbox management, maintaining process documentation and operational guidance.

Our partner company operates in the marketing and content space, leveraging technology to streamline operations. They foster a collaborative, technology-enabled culture focused on efficiency and innovation.

$275,000–$320,000/yr
US

  • Own member growth and hit enrollment targets across Maven's core business as the cross-functional control tower.
  • Build and scale the enrollment engine from eligible population to activated member across launches and acquisition.
  • Lead central operations, strategy & ops, and AI enablement to raise analytical rigor and operational discipline.

Maven Clinic is the world's largest virtual clinic for women and families, offering end-to-end healthcare programs through employer and health plan partnerships. Founded in 2014, it has raised $425M and earned numerous awards for its innovative, mission-driven culture.

US

  • Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
  • Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
  • Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.

The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.