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US

  • Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
  • Partner with engineers to scope requirements, write technical specs, and prioritize tooling work.
  • Identify gaps in tooling, troubleshoot issues, and ensure systems perform reliably.

APIs Integrations Automation Zendesk

20 jobs similar to Applied AI Strategy & Ops Lead

Jobs ranked by similarity.

$39,852–$89,694/yr
Global 16w maternity 16w paternity

  • Own and improve customer support platforms including Zendesk and Vitally.
  • Build automations, integrations, and AI-enabled workflows to reduce manual work.
  • Partner with cross-functional teams to scope, test, and maintain scalable solutions.

The company operates customer support and success operations, managing platforms like Zendesk and Vitally to improve workflows. It is a globally distributed, remote-first organization that emphasizes autonomy, flexibility, and work-life balance.

US

  • Own end-to-end Zendesk platform administration, governance, and continuous improvement.
  • Lead AI-enabled automation initiatives to streamline service delivery and improve efficiency.
  • Partner with stakeholders to optimize workflows, knowledge management, and user experience.

The Wisconsin Foundation and Alumni Association (WFAA) is the private fundraising and alumni relations organization for the University of Wisconsin-Madison. They foster a culture that is inspiring, creative, and respectful, offering competitive pay and an outstanding benefits program.

$86,432–$118,844/yr
Canada

  • Lead the strategy and execution of the People Technology roadmap across HRIS, ATS, and performance tools.
  • Design and implement automation and AI-powered workflows to improve employee experience and efficiency.
  • Partner with P&C teams and IT to build API integrations and ensure data integrity across systems.

StackAdapt is a leading technology company that empowers marketers to reach audiences through its AI-powered programmatic advertising platform. The company is a diverse, inclusive, remote-first team of collaborative, hardworking individuals.

Europe

  • Build and operate the internal AI Operations capability for R&D, turning ambiguous opportunities into reliable, adopted solutions.
  • Identify high-value problems AI can solve, understand current workflows, design solutions, and coordinate delivery from discovery through launch.
  • Partner with teams across R&D, IT, and InfoSec to improve AI tool adoption, governance, and lifecycle management.

Typeform is a refreshingly different form builder that helps over 150,000 businesses collect data with forms, surveys, and quizzes people enjoy. The company drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and Hubspot, fostering a culture of innovation and collaboration across a global remote team.

US

  • Partner with product and ops leads to prioritize process and systems projects, shipping in two-week increments.
  • Map current-state workflows and redesign them into documented, scalable future-state processes.
  • Build AI-enabled internal tools on Supabase and Vercel, replacing legacy and no-code tooling.

Right Side Up is a collective of premium marketing talent that helps growth-focused companies scale. They have 1,400+ clients and value expertise, flexibility, and meaningful work.

Europe 4w PTO

  • Take full ownership of marketing automation infrastructure and evolve it as a living system.
  • Maintain, build, and optimize automated integrations across Meta, Google, TikTok, and other ad platforms.
  • Streamline marketing operations and creative production workflows, eliminating manual routine for cross-functional teams.

Mindly is an international marketplace connecting psychologists with clients, serving over 1,000,000 clients in 40+ countries. The company is fast-growing, profitable, and values honesty, empathy, and a strong team of A-players.

US

  • Drive high-impact operations projects, from redesigning payment processes to onboarding AI vendors.
  • Build internal models and lead quality task forces to enhance efficiency and customer satisfaction.
  • Work directly within workflows, handling customer interactions and identifying process improvements.

Clipboard is an app-based marketplace that connects healthcare professionals with workplaces, enabling financial stability for workers and essential care to millions. Founded in 2016, we are a remote-first team of over 1,000 people, profitable since 2022, and a top Y-Combinator company.

$170,000–$278,000/yr
US

  • Drive the evolution of LinkedIn's web experiences by building AI-powered agents, dashboards, and self-service workflows.
  • Partner with Web Marketing, Martech, and Engineering to identify high-value opportunities and create scalable solutions.
  • Lead solution design from concept through adoption, establishing reusable frameworks and best practices.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. The company employs thousands of people globally and fosters a culture of trust, care, inclusion, and fun.

Europe

  • Take technical ownership of our content and design factory: tooling selection, automation pipelines, quality management, and agent orchestration.
  • Design and develop complex multistep content and design creation workflows and interfaces using AI model harnesses and tools like AirOps and n8n.
  • Reduce manual overhead systematically by building automations and agent workflows that replace repetitive processes.

Platform Engineering is home to the world's largest community of platform engineers, connecting thousands of professionals through events like PlatformCon. We are a small, low-ego team with a strong async culture, enabling a community of over 35,000 platform engineers worldwide.

$32,400–$41,040/yr
Europe 6w PTO

  • Build and maintain GTM automations, integrations, and AI workflows that drive qualified pipeline and self-service signups across multiple European markets.
  • Own end-to-end growth experiments, combining n8n, APIs, LLMs, and data to eliminate manual processes and create measurable operational leverage.
  • Collaborate with marketing, sales, product, and data teams to translate business challenges into reliable, scalable technical solutions.

This partner company builds go-to-market systems and automation at the intersection of marketing, growth, and AI. It is a remote-first European organization with a collaborative culture and focus on scalable growth infrastructure.

$46,150–$129,800/yr
Global Unlimited PTO 16w maternity 16w paternity

  • Design and implement intelligent automation systems that connect data across platforms and eliminate manual tasks.
  • Leverage AI to drive impact on massive volumes of data, tasks, and customer needs.
  • Collaborate with cross-functional teams to scale HR operations globally.

Remote is a global HR platform that enables businesses to recruit, pay, and manage international teams compliantly. With a fully remote workforce spanning six continents, the company fosters a culture of innovation and async work.

$143,000–$210,000/yr
US 18w maternity 12w paternity

  • Partner closely with strategic enterprise accounts to map business-critical marketing and web workflows.
  • Design and build agentic workflows using Webflow APIs, CMS, components, and emerging AI capabilities.
  • Build integrations between Webflow and external platforms, and create reusable architecture blueprints.

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences. The company fosters a culture of grit, craft, and quality with a remote-first team.

US Unlimited PTO

  • Own the technical win with AI labs and inference platforms, getting in front of researchers and ML engineers.
  • Build demos and integrations in customer stacks, running evaluations and pilots to a verdict.
  • Own the platform channel and feed real customer needs back to product and engineering.

Keenable builds AI infrastructure for web search and knowledge access at web scale. We are a small, high-talent team with high autonomy, low process, and direct exposure to frontier customers.

North America 3w PTO

  • Improve Legal's use of GC AI and build scalable workflows for repetitive work.
  • Own Notion and the company's internal knowledge-management system, improving cross-functional processes.
  • Direct the day-to-day work of the external IT team and coordinate selected operational projects.

GC AI is the legal AI platform for in-house legal teams, used by 2,000+ companies and 25+ unicorns. The fast-paced, ownership-driven company doubled ARR in six months, raised a $60M Series B, and holds an 80 NPS.

US Canada

  • Manage and optimize Zendesk implementation and CS tech stack for performance and security.
  • Collaborate with cross-functional teams to automate workflows and ensure compliance.
  • Provide technical expertise and support to customer-facing teams.

Mercury is a fintech company that provides banking services for startups and tech companies. They are an equal opportunity employer with a diverse and inclusive culture, though company size is not specified in the posting.

Global

  • Embed with customers to understand workflows, constraints, and success measures, then turn operational problems into technical plans.
  • Design, build, and deploy AI agents that integrate with customer tools, data, and business processes from prototype to production.
  • Measure real-world impact, iterate based on evidence, and share reusable patterns across deployments.

DehazeLabs transforms complex enterprise workflows into AI agents that operate in real-world environments. The company is a growing startup focused on applied AI, with a culture that blends engineering, product, and customer delivery.

France Unlimited PTO 16w maternity 16w paternity

  • Own the strategy and delivery of AI and automation initiatives across HR Operations, from discovery to sustainable implementation.
  • Collaborate with Product, Engineering, and IT to translate operational pain points into scalable automation solutions.
  • Establish governance, observability, and compliance practices for AI and automation in sensitive HR workflows.

Jobgether is an AI-powered job matching platform that connects top candidates with hiring companies globally. The company fosters a fully remote, distributed work environment with a strong emphasis on work-life balance, autonomy, and continuous learning.

US

  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Communicate clearly with customers and internal teams throughout the support process.

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days. We are backed by Bessemer, Craft, and TLV Partners with $100M in funding, a fast-growing company working with Fortune 500 customers globally.

$140,000–$160,000/yr
US

  • Build and own AI-powered workflows, automations, and agents to improve Sales and GTM operations.
  • Partner with Deal Desk, Product, and business stakeholders to identify high-value use cases and launch secure production tools.
  • Own the full development lifecycle from prototyping through production scaling, beta testing, and ongoing maintenance.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers from Fortune 500 enterprises to small businesses, the company fosters a diverse and inclusive workplace culture.

Philippines Latin America South Africa 3w PTO

  • Design and deploy AI-powered automations using GPT, Claude, Zapier, Make, and APIs to eliminate repetitive work.
  • Build and maintain Power BI dashboards and SQL/Python data pipelines for reliable business insights.
  • Ensure data integrity and document all systems, workflows, and processes for scalability and team adoption.

Cloud Accountant Staffing provides specialized staffing solutions for accounting firms, focusing on remote talent. They emphasize a culture of ownership, continuous learning, and innovation, with a small but dedicated team.