Director, Automation Operations US Security & IT
Benefits
4w PTO
Similar Jobs
See allDirector, Automation Operations
HealthEquity
US
Conversational AI
Automation
Customer Operations
Director, Process Engineering
Spring Health
US
Operations
Process Improvement
AI Tools
Business Operations Manager
Sterlington PLLC
Global
Business Operations
AI Tools
Stakeholder Management
Business Operations & AI Transformation Lead
Urrly
US
Business Operations
Data Analysis
AI Tools
AI/ML Engineering Director
Partner Company
US
AI/ML
Automation
Conversational AI
Overview:
- Lead AI-first support automation in a healthcare environment.
- Own performance, governance, and continuous improvement of AI agents.
Partnerships:
- Mentor automation staff and collaborate with Product/Engineering.
- Translate business needs into scalable technical solutions.
Qualifications:
- 7+ years in customer operations or support automation.
- AI, low-code, and operational transformation experience.
- Strong analytics and stakeholder management skills.
Partner Company
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.