Lead daily operations of the Collections team, setting priorities and coaching to KPIs.
Manage team development, including performance reviews, coaching, and retention.
Drive financial recovery and profitability through strategic projects and vendor management.
Liberty Mutual is a global insurance company offering a wide range of insurance products and services. With a large workforce, the company emphasizes inclusion, professional development, and employee well-being.
Lead a team of 8–10 Collections & Recoveries Specialists to drive strong performance and results.
Hire, coach, and develop high-performing talent using data and frontline insights.
Ensure compliance with collections laws and own initiatives end to end.
Cherry is a fast-growing FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians. Founded by Stanford entrepreneurs and backed by investors such as Kleiner Perkins, the company is fully remote with a high-performance culture.
Manage an active pipeline of delinquent accounts, evaluating borrower financials and recommending workout solutions.
Help build a scalable Loss Mitigation program by developing SOPs, workflows, and reporting.
Collaborate with Compliance, Legal, and other teams to ensure effective and compliant borrower assistance.
Zippy makes getting a loan for a manufactured home simple, fast, and fully online. They are a remote-first company with a team across the US, backed by institutional investors and offering competitive compensation.