Assists borrowers with finding solutions for home retention and loan liquidation options.
Reviews borrower situations, verifies documents, and calculates debt-to-income ratios.
Maintains contact as single point of contact throughout the loss mitigation process.
The company provides mortgage servicing solutions, assisting borrowers with loan modifications and loss mitigation. It is a large, established organization with a culture of compliance and customer focus.
Manage a portfolio of mobile home mortgage loans across all stages of delinquency.
Perform borrower outreach, analyze financial situations, and negotiate repayment plans.
Ensure compliance with GSE, FHA, VA, and investor guidelines while meeting performance metrics.
Cascade Financial Services is a trusted lender in Attainable Housing, providing mortgage loan solutions for the manufactured housing marketplace. They have a positive, family-like culture focused on work/life balance and growth.
Lead quality assurance and monthly audits within the Underwriting department, mentoring the team and identifying process gaps.
Manage loss mitigation pipeline, review foreclosure sale date reports, and ensure all files with sale dates are addressed.
Handle escalated calls, written correspondence, and new hire training to uphold investor and client guidelines.
LoanCare is a leading national provider of full-service mortgage loan subservicing, supporting banks, credit unions, and homeowners. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Review and analyze written borrower complaints from regulatory agencies and escalation channels.
Conduct proactive outreach with de-escalation techniques to restore customer confidence.
Maintain accurate documentation and ensure compliance with regulatory requirements and company standards.
LoanCare is a leading national provider of full-service mortgage subservicing, serving banks, credit unions, and investors. Backed by Fortune 500 Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Actively monitor and manage team pipelines to ensure loans stay efficient and close on time.
Serve as the go-to person on portfolio guidelines, answering scenario questions and helping with underwriting issues.
Support team development through training, feedback, and managing daily operations and complaints.
Cascade Financial Services is a trusted lender in Attainable Housing, offering mortgage loan solutions for the manufactured housing marketplace. The company has grown since 1999 and fosters a culture focused on teamwork, integrity, excellence, and service, with a family-like work environment.
Deliver an exceptional borrower and retailer experience through timely, transparent communication and document management.
Analyze complex credit files, ensure compliance with portfolio guidelines, and prepare loan files for underwriting.
Collaborate with underwriters, loan officers, and closing departments to streamline the loan process from intake to funding.
Cascade Financial Services is a trusted lender in Attainable Housing, offering mortgage loan solutions tailored to the manufactured housing marketplace. The company fosters a team-oriented culture with a focus on work/life balance, integrity, and excellence.