Servicing Analyst I

About the Role:

• The Home Retention Analyst assists borrowers in finding solutions for home ownership retention and loan liquidation.
• The role involves engaging, understanding, and advising borrowers on mortgage delinquency and default options.
• The analyst acts as a single point of contact throughout the loss mitigation process.

Key Responsibilities:

• Review and understand borrower situations, verify documents, and calculate debt-to-income ratios.
• Underwrite workout options based on investor and insurer guidelines.
• Maintain contact with borrowers and ensure compliance with federal and state regulations.

Qualifications:

• Minimum 2 years of mortgage default servicing or loss mitigation experience.
• High school diploma required; bachelor's degree preferred.
• Proficiency in MSP, MS Office, and strong communication skills.