Review and analyze written borrower complaints from regulatory agencies and escalation channels.
Conduct proactive outreach with de-escalation techniques to restore customer confidence.
Maintain accurate documentation and ensure compliance with regulatory requirements and company standards.
LoanCare is a leading national provider of full-service mortgage subservicing, serving banks, credit unions, and investors. Backed by Fortune 500 Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Ensure the foreclosure referral checklist is completed accurately and documents are properly signed, with system notes updated.
Review daily delinquency reports to qualify loans for foreclosure and assign attorneys via the referral matrix.
Partner with departments to process Loss Mitigation loans timely and communicate professionally with attorneys and homeowners.
LoanCare is a leading national provider of full-service mortgage loan subservicing, serving banks, credit unions, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, it subservices over 1.8 million loans and offers a culture of integrity, innovation, and collaboration.
Process complex residential mortgage loans, including conventional, non-conforming, government, and housing agency types, ensuring adherence to investor guidelines.
Analyze loan documentation, evaluate debt-to-income ratios, and coordinate timely submission to underwriting and closing.
Serve as liaison between Loan Officers, customers, and Underwriters, resolve inquiries, and issue commitment letters.
Fulton Bank is a financial institution offering banking and mortgage services. The company fosters a culture of continuous learning, work-life integration, and inclusion, with a focus on making a positive community impact.
Assemble and summarize data to structure loss analysis and identify financial risks.
Analyze past claims for recoverability and report on trends.
Consult with management to guide strategic decision making and reduce costs.
LoanCare is a leading national full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and independent mortgage companies. Backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a culture built on integrity and collaboration.
Manage a portfolio of mobile home mortgage loans across all stages of delinquency.
Perform borrower outreach, analyze financial situations, and negotiate repayment plans.
Ensure compliance with GSE, FHA, VA, and investor guidelines while meeting performance metrics.
Cascade Financial Services is a trusted lender in Attainable Housing, providing mortgage loan solutions for the manufactured housing marketplace. They have a positive, family-like culture focused on work/life balance and growth.