Ensure the foreclosure referral checklist is completed accurately and documents are properly signed, with system notes updated.
Review daily delinquency reports to qualify loans for foreclosure and assign attorneys via the referral matrix.
Partner with departments to process Loss Mitigation loans timely and communicate professionally with attorneys and homeowners.
LoanCare is a leading national provider of full-service mortgage loan subservicing, serving banks, credit unions, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, it subservices over 1.8 million loans and offers a culture of integrity, innovation, and collaboration.
Manage and resolve complex investor suspense files to ensure timely investor purchase.
Investigate root causes of post-closing issues and validate documentation with underwriting knowledge.
Collaborate with cross-functional teams to unblock stalled files and ensure compliance.
Jobgether is a job matching platform that uses AI to connect candidates with hiring companies. They operate in a remote-first environment with a focus on innovation and employee support.
Prepare and submit mortgage insurance and agency claims in accordance with applicable guidelines.
Conduct monthly audits and review exception reports to ensure data integrity and identify trends.
Support resolution of escalated issues, maintain process documentation, and assist training efforts.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They process applications based on legitimate interest and offer remote work flexibility.
Prepare claim filings for all agencies on acquired or sold properties.
Complete monthly process control audits and provide results to management.
Resolve escalations from team members and assist with training for incoming and existing employees.
LoanCare is a national provider of full-service mortgage loan subservicing, serving banks, credit unions, and other mortgage industry partners. Backed by Fortune 500 company Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture built on integrity, innovation, and collaboration.
Lead end-to-end implementation of new products impacting mortgage servicing operations.
Collaborate with stakeholders across Servicing, Compliance, Risk, IT, Training, and Operations.
Ensure projects are delivered on time, within scope, and in compliance with regulatory requirements.
We are a leading national provider of full-service mortgage loan subservicing, serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration with a team servicing over 1.8 million loans.
Prepare and submit mortgage insurance claims according to regulatory requirements.
Conduct audits, resolve escalations, and collaborate with cross-functional teams.
Assist in training and process improvements to ensure data integrity.
The partner company specializes in mortgage servicing operations. It is an organization that values accuracy, quality, and efficiency in claims-related processes.
Conduct detailed post-closing reviews of residential mortgage loan files to ensure accuracy, completeness, and salability.
Manage post-closing conditions and clear outstanding deficiencies in a timely manner.
Support loan boarding, shipping, and investor delivery processes as applicable.
Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and tech-based solutions. They are Great Place to Work certified and recognized as a Scotsman Guide Top Workplace, emphasizing a collaborative, high-performance culture.
Assemble and summarize data to structure loss analysis and identify financial risks.
Analyze past claims for recoverability and report on trends.
Consult with management to guide strategic decision making and reduce costs.
LoanCare is a leading national full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and independent mortgage companies. Backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a culture built on integrity and collaboration.
Manage team of employees responsible for collections, client invoicing, and HUB operations.
Ensure quality and productivity goals are met while maintaining audit quality.
Develop and maintain client relationships and identify process improvements.
ServiceLink is a mortgage services company that helps clients in the lending industry achieve strategic goals through technology and services. The company is committed to equal opportunity and offers ongoing training and support for employee advancement.
Partner with Loan Originators and Realtors to support the full loan lifecycle from application to close.
Manage a pipeline of various loan products including conventional, FHA, VA, USDA, and reverse mortgages.
Ensure accuracy and compliance by reviewing documents, gathering conditions, and coordinating closings.
We offer a best-in-class mortgage experience focused on helping clients achieve homeownership. As part of the PLACE family, we maintain high standards and a driven team committed to exceptional service.
Own a pipeline of homeowner applications from intake through underwriting handoff.
Collect supplemental information and place orders with third-party vendors for required documentation.
Review documentation for completeness and accuracy, then compile the full application package for underwriting.
Hometap provides home equity investments that give homeowners debt-free cash in exchange for a share of their home's future value. The company has been recognized as a great place to work by the Boston Globe and Forbes, and fosters a collaborative and passionate culture.
Manage all customer service and warranty issues for home buyers to ensure a positive experience.
Coordinate with team members and trade partners to resolve issues and ensure timely repairs.
Educate homeowners on products, warranties, and service policies through orientation meetings.
Century Complete is one of the nation's largest homebuilders and an industry leader in online home sales, focusing on building sustainable, affordably priced homes. With a goal to provide resources, opportunities, and benefits, the company fosters a culture of collaboration and career growth for its team members.
Provide high-level customer service by responding to telephone or email inquiries and resolving problems including fraud support and internet operations.
Act as a liaison between customers and various departments to resolve complex issues while navigating multiple computer systems.
Obtain thorough knowledge of products, services, rates, terms, fees, and applicable regulations.
U.S. Bank helps customers and businesses make better financial decisions and enables communities to grow. It is a large financial institution offering a wide range of career opportunities and a collaborative culture.
Manage mortgage trade lifecycle from confirmation to settlement, including TBA and specified pool trades.
Coordinate settlement operations, GNMA pooling, and bulk bidding with investors and broker-dealers.
Collaborate cross-functionally with Capital Markets, Operations, and Accounting to ensure efficient loan delivery.
eLEND is a mortgage solutions company that maximizes loan value through secondary market execution. They offer a collaborative, high-performing remote team environment with growth opportunities.
Order and manage property preservation on properties serviced by LoanCare clients.
Monitor vacant and damaged properties to ensure vendor actions comply with agency guidelines.
Coordinate eviction and Cash for Keys processes with vendors and attorneys.
LoanCare is a leading full-service mortgage loan subservicer that delivers excellence to banks, credit unions, and homeowners. Backed by Fortune 500 company Fidelity National Financial, they offer a career foundation built on integrity, innovation, and collaboration.
Resolve escalated customer service issues by acting as a Consumer Advocate for GE Appliances.
Follow up with customers using phone, email, or text while navigating multiple Windows-based programs.
Find creative solutions and coordinate with internal departments to ensure satisfactory resolutions.
Advanced Services Inc. (ASI) is a wholly owned subsidiary of GE Appliances that provides customer service to GE Appliances consumers. ASI is a place of opportunity with a culture of celebrating and rewarding employees, valuing diversity, teamwork, and innovation.
Handle inbound post-sales calls and chats, providing single-call resolution and managing escalations.
Maintain customer records in Salesforce.com and report inefficiencies via ServiceNow.
Collaborate with a team of 5-10 representatives to meet call quality, adherence, and performance metrics.
Ferguson is a leading distributor of quality supplies for infrastructure, plumbing, HVAC, and more, serving commercial and residential industries. With approximately 36,000 associates across 1,700 locations, the company fosters a culture of pride, growth, and meaningful work.
Lead consultative, product-led sales conversations with mortgage lenders, diagnosing verification workflows and designing tailored solutions.
Own the full sales cycle from prospecting and discovery through technical evaluation, negotiation, and close.
Manage complex buying committees and drive revenue within a defined book of mortgage accounts.
Truv empowers mortgage lenders and financial institutions with consumer-permissioned income, employment, and asset data to streamline verification processes. Backed by Kleiner Perkins, it is an approved vendor for Fannie Mae and Freddie Mac and operates with a focus on regulatory compliance and innovation.