Lead and develop a team of Collections Specialists while managing a portion of the Tier 3 AR portfolio.
Serve as escalation point for complex denials and payer disputes, tracking team-level AR aging and denial trends.
Ensure operational consistency through productivity scorecards, standardized follow-up templates, and auditable documentation practices.
Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and are a remote-first company with office hubs in Denver and San Francisco.
Own end-to-end past-due collections and drive recovery outcomes against internal targets.
Lead and develop a collections team including BPO and offshore partners, setting SLAs and KPIs.
Partner with Product, Engineering, Legal, and vendors to improve systems and reduce bad debt exposure.
Pie Insurance makes commercial insurance affordable for small businesses using technology. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values.
Review and analyze delinquent accounts to determine the best course of action for resolution.
Contact clients via phone and email to discuss accounts and negotiate repayment plans.
Document all interactions and agreements and ensure compliance with company policies.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. They are a rapidly growing company with a culture grounded in compliance and ethics.
Demonstrate self-motivation and use advanced probing and negotiation skills to resolve customer delinquency.
Treat customers with respect and sensitivity in difficult situations while ensuring compliance with applicable laws.
Focus on key performance indicators to drive collection efficiency and achieve monthly targets.
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers approve more customers for flexible payment options. The 175-person team spans NYC, Wilmington, and remote talent globally, fostering a culture of collaboration, innovation, and support, recognized by Built In and Forbes.
Own the end-to-end collections process, maintaining high-accuracy forecasts and eliminating revenue leakage.
Build a high-discipline collections engine, standardizing recovery cadences to achieve best-in-class net collection rates.
Serve as the ultimate closer for complex billing disputes, negotiating with health plans and driving team KPIs.
Foodsmart is the leading Foodcare platform in the U.S., combining personalized nutrition care with food benefits to improve health outcomes. With over 3 million members and backed by a $200 million investment from TPG's Rise Fund, the company fosters a culture of customer focus, urgency, and collaboration.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.
Handle inbound/outbound communications with dealers regarding receivables, billing discrepancies, and cancellations.
Provide exceptional service by resolving complaints and negotiating settlements or payment plans.
Analyze data and collaborate with internal teams to ensure compliance and mitigate customer harm.
Santander is a global leader in financial services, evolving into a technology-driven organization. The company values bold thinking and innovation, with a customer-centric culture and a workforce impacting 140 million lives daily.
Lead and manage a remote Accounts Receivable team within healthcare revenue cycle operations.
Monitor key financial metrics, improve collections processes, and ensure compliance with confidentiality standards.
Collaborate cross-functionally to align priorities and drive measurable impact on revenue cycle performance.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company focuses on fair and efficient recruitment through automated shortlisting, and partners with various employers to manage applications.
Lead, mentor, and coach a team of over 50 direct and indirect reports to foster a high-performance culture.
Oversee daily Patient Service Center operations to ensure efficient, compliant, and high-quality service delivery.
Analyze KPIs, customer feedback, and operational data to drive continuous improvement and enhance patient and provider experiences.
The company provides patient support program services in the healthcare industry. The culture emphasizes operational excellence, compliance, and patient-centered care, with a large team environment.
Initiate phone-based interactions with medical practices and patients to gather feedback on product and customer experience.
Accurately document and structure feedback collected from engagements to maintain high data integrity.
Collaborate with Sales, Marketing, Product, and Customer Support teams to integrate insights into business operations.
Cherry is a fast-growing FinTech providing a Buy Now, Pay Later solution for medical practices. Founded by Stanford entrepreneurs, it is backed by top investors and has a high-performance culture.
Lead and scale a high-performing Revenue Cycle Management team, managing workflows and driving operational excellence.
Oversee day-to-day RCM operations with a patient-first approach, optimizing collections and efficiency.
Collaborate cross-functionally with Engineering, Credentialing, Customer Experience, and external vendors to support growth.
Nourish is an AI-native digital health system that connects patients with registered dietitians, physicians, medications, lab testing, and AI agents for insurance-covered care. Founded four years ago, it has completed millions of appointments, tripled year-over-year, and partners with health plans covering 200M+ Americans.
Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Own the end-to-end customer transaction lifecycle from renewal or new sale through invoicing, collections, and cash application.
Lead and develop a team of 3–5 billing and collections specialists, fostering accountability and continuous improvement.
Develop and maintain dashboards and KPI reports, providing executive summaries on AR and collections data for leadership.
HHAeXchange is a leading technology platform for home and community-based care, providing a comprehensive end-to-end homecare solution. Founded in 2008, the company employs passionate individuals dedicated to transforming healthcare and offers a collaborative culture.
Conduct skip-level meetings, new-hire check-ins, and exit interviews to drive follow-up actions.
Partner with functional leaders on performance management, promotions, and compensation reviews.
Interpret People policies, plan rewards trips and retreats, and improve processes.
Cherry is a fintech that provides a Buy Now, Pay Later solution for medical practices such as dentists and veterinarians, making services more financially accessible. Founded in 2019 by Stanford entrepreneurs with a previous successful exit, it is backed by investors like Kleiner Perkins and Google's Growth Equity fund.
Collaborates in reviewing and evaluating delinquent accounts for collections opportunities while advising customers on payment strategies.
Handles incoming calls professionally, probes to understand customer needs, and executes loss mitigation processes for non-performing accounts.
Develops action plans to maximize recovery, utilizes strong negotiation skills, and maintains knowledge of collections strategies and regulations.
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. They provide personal and commercial banking, wealth management, and investment services to more than 12 million customers, and as the 8th largest bank in North America by assets, they foster an inclusive culture where employees are valued and heard.
Manage a portfolio of high-risk escalated accounts, performing in-depth analysis and dispute resolution.
Serve as a subject matter expert, coaching junior team members and resolving systemic billing issues.
Collaborate with cross-functional teams to improve collection processes and portfolio performance.
Avesis provides supplemental ancillary benefit solutions, including vision and dental coverage. They cover over 8.5 million members nationwide and focus on member satisfaction and client retention.
Act as the main point of contact for customer inquiries and collections, using tools like Stripe and Fazeshift.
Manage sales tax compliance, including collecting exemption forms and assisting with monthly reconciliations.
Collaborate with cross-functional teams and external auditors, while contributing to process improvements.
Huntress is a cybersecurity company founded in 2015 that protects small to midsize businesses from hidden cyber threats, offering products like Managed EDR and MDR for Microsoft 365. The company is fully remote, values inclusivity, and fosters a culture of ownership and detail-oriented work.
Lead, coach, and develop a high-performing sales team focused on employer healthcare solutions.
Drive revenue growth through pipeline optimization, strategic planning, and performance coaching.
Collaborate with cross-functional teams to improve sales execution and customer experience.
A partner company in the employer healthcare market is seeking a sales leader to drive growth. The organization focuses on innovative solutions and fosters a collaborative, high-performing culture with remote work flexibility.
Process daily cash receipts and apply payments to customer accounts accurately.
Support month-end close, reconciliations, and SOX compliance.
Collaborate with teams to resolve discrepancies and improve payment processes.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It fosters a supportive remote work environment focused on collaboration, accountability, and professional growth.