Source Job

$141,000–$175,000/yr
US

  • Own the end-to-end customer transaction lifecycle from renewal or new sale through invoicing, collections, and cash application.
  • Lead and develop a team of 3–5 billing and collections specialists, fostering accountability and continuous improvement.
  • Develop and maintain dashboards and KPI reports, providing executive summaries on AR and collections data for leadership.

NetSuite Salesforce Billing Collections Process Improvement

20 jobs similar to Director, Order to Cash

Jobs ranked by similarity.

$70,000–$80,000/yr
US

  • Manage the full billing workflow, from PO review to customer delivery, ensuring accuracy and timeliness.
  • Apply customer payments daily in NetSuite, maintain clean records, and support month-end reconciliation.
  • Drive proactive collections and resolve customer billing inquiries to strengthen relationships.

SkySpecs is automating the operations and maintenance of wind farms using advanced robotics and asset performance management software, Horizon. The company is a global leader in turbine blade inspection with a growing, fast-paced culture that values individual initiative and continuous improvement.

$64,500–$83,500/yr
US

  • Lead and develop a team of Collections Specialists while managing a portion of the Tier 3 AR portfolio.
  • Serve as escalation point for complex denials and payer disputes, tracking team-level AR aging and denial trends.
  • Ensure operational consistency through productivity scorecards, standardized follow-up templates, and auditable documentation practices.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and are a remote-first company with office hubs in Denver and San Francisco.

Global Unlimited PTO

  • Serve as the operational lead and subject matter expert for enterprise client accounts, overseeing accounts receivable and revenue cycle performance.
  • Drive root cause analysis of denied claims, payment variances, and workflow breakdowns to implement corrective actions.
  • Mentor team members, assign workloads, and facilitate training to ensure high-quality client support and operational consistency.

Prompt provides software for outpatient rehab organizations, helping them treat more patients and deliver better care while reducing environmental waste. It is a team of talented individuals committed to solving complex healthcare problems, fostering a culture of smart work and positive impact.

US Unlimited PTO

  • Own and lead Order-to-Cash workflows including billing, reporting, and financial systems.
  • Collaborate cross-functionally with teams to solve operational issues and drive process improvements.
  • Build automated analytics and manage sales commission calculations.

Mashgin uses AI to power checkout experiences for over 40 million users, serving locations including professional sports teams and convenience stores. The company is a well-funded Series B startup with a profitable business and a culture of extreme ownership, autonomy, and customer obsession.

$71,000–$105,000/yr
US

  • Manage customer billing and payment inquiries, ensuring timely and professional responses.
  • Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
  • Collaborate with internal teams to resolve billing discrepancies and improve processes.

Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.

Philippines

  • Leads the day-to-day operation of the Philippines-based Order Management team, ensuring disciplined execution and high-quality order processing.
  • Manages team performance through KPIs, SLAs, and quality measures, driving continuous improvement and operational excellence.
  • Builds strong cross-functional relationships with Sales, Billing, Revenue, and Finance teams to resolve queries and support commercial partnership.

Turnitin is a recognized innovator in global education, developing learning integrity solutions that support critical thinking. With over 25 years of experience, the company serves over 16,000 institutions in more than 185 countries, fostering a remote-first culture and a diverse community of colleagues worldwide.

  • Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
  • Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
  • Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.

Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.

$54,500–$70,500/yr
US

  • Lead day-to-day accounts receivable activities for direct-billed employer clients, including cash application and account review.
  • Monitor direct-bill AR aging, investigate discrepancies, and support collections activity.
  • Research and respond to billing inquiries related to invoice amounts, member counts, and payment application.

Virta Health is on a mission to reverse metabolic disease in one billion people using technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

$59,000–$76,500/yr
US

  • Lead and oversee the configuration and setup of new client billing accounts, ensuring full operational readiness and accuracy.
  • Oversee and manage Data and Charge Entry contractors and FTEs supporting team direction and deliverables.
  • Serve as a subject matter expert for front-end RCM processes and system integrations.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with the largest health plans, employers, and government organizations.

US

  • Manage accounts receivable operations for multiple commercial real estate properties, including tenant billing, cash application, account maintenance, and collections support.
  • Lead, coach, and develop the Accounts Receivable team to ensure accurate, timely, and consistent execution of processes.
  • Partner with Property Accounting and Property Management teams to resolve complex billing, payment, and account issues.

Stream Realty Partners is a full-service commercial real estate services organization founded in 1996. The company has a team of talented individuals and a culture centered on core values of smart, honest, nice, and passionate.

Global

  • Process customer payments, monitor aging reports, and generate invoices in NetSuite.
  • Develop Power BI dashboards and analyze financial data to support decision-making.
  • Track subscription renewals, ensure revenue recognition compliance, and assist with sales tax filings.

BrightSign is the global leader in digital signage solutions, delivering cutting-edge technology that powers dynamic, engaging experiences worldwide. Our team thrives on innovation, collaboration, and excellence, though the number of employees is not specified.

UK

  • Provide administrative and project coordination support for the global Order to Cash process, including SOPs and process mapping.
  • Drive process improvements and support project delivery across multiple regions and legal entities.
  • Produce regular reports, dashboards, and KPI tracking for management review and operational support.

Xplor Technologies provides vertical software, embedded payments, and AI-powered solutions for fitness, recreation, golf, field services, laundry, education, and other membership-based industries. They serve over 130,000 businesses in 72+ countries and foster a culture guided by core values like 'Find a better way' and 'Win together.'

Global Unlimited PTO

  • Manage day-to-day invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
  • Mentor and support team members through guidance, troubleshooting, and peer training.
  • Partner with cross-functional teams like Sales, Client Operations, and Finance to align invoicing with organizational goals.

RigUp is a source-to-pay solution for energy companies, combining purpose-built software with expert teams to empower the world's leading energy firms and their suppliers. The company has raised over $750M in funding from top investors and fosters a collaborative, data-driven culture with a focus on growth and innovation.

US

  • Lead a specialized RCM SWAT team focused on rapid assessment and stabilization of underperforming functions across billing, collections, and financial counseling.
  • Manage relationships with third-party vendors, conduct performance reviews, and drive continuous improvement to maximize vendor efficiency and financial returns.
  • Collaborate with internal teams and vendors to optimize billing and collections workflows, ensuring compliance, reducing denials, and improving cash performance.

The Oncology Institute is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. With over 180 employed and affiliate clinicians and over 100 clinics across five states, TOI is changing oncology for the better.

$102,000–$129,000/yr
US

  • Own accounts receivable aging and produce weekly AR aging reports for leadership.
  • Execute structured collections outreach at Day 15, 30, and 45 for outstanding invoices.
  • Serve as primary contact for billing inquiries and disputes, escalating as needed.

Zūm revolutionizes mass mobility with its Connected Mobility Experience system for student transportation. More than 4,500 schools rely on Zūm, and it is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

$125,000–$135,000/yr
US Unlimited PTO

  • Own the monthly invoicing process end to end, managing ~800 invoices per month across various client arrangements.
  • Manage Accounts Receivable and collections, including cash application and issue resolution.
  • Leverage and continuously improve automation tools to enhance accuracy and efficiency.

Garner is a healthcare technology company that partners with employers to redesign healthcare benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the US, building a team of mission-driven individuals.

US

  • Process daily cash receipts and prepare journal entries for multiple bank accounts and payment portals.
  • Resolve unidentified payments and reconcile customer accounts within 30 days.
  • Assist with month-end close processes, including reconciliations and reporting.

Stride, Inc. is a tech-enabled education company that provides personalized online learning solutions for learners of all ages. With over 20 years of experience, it serves millions of people across the US and globally, fostering a culture of innovation and inclusion.

$150,000–$195,000/yr
US Unlimited PTO

  • Own the team's renewal ARR targets and NDR goals, driving accountability for outcomes.
  • Manage, coach, and develop a team of 4 Customer Success Managers to accelerate revenue.
  • Lead cross-functional alignment with Sales, Marketing, Product, and executive stakeholders.

Catchafire brings together government, philanthropy, business, and volunteers to bridge paths to stronger communities. The remote-first team has generated over $200 million in value and 1 million volunteer hours, operating with a mission-driven culture.

$52,100–$78,150/yr
US

  • Oversee daily operations of the revenue recovery team to ensure accurate resolution of claims and reimbursement issues.
  • Monitor team performance, prepare reports for leadership, and collaborate with compliance, finance, and payer representatives.
  • Develop policies, provide training and mentorship, and lead initiatives to improve efficiency and reduce risk.

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They are a five-time winner of "Best in KLAS" and have been recognized as a Great Place to Work, with a culture rooted in collaboration, growth, and innovation.

$150,000–$170,000/yr
US Unlimited PTO

  • Own the end-to-end collections process, maintaining high-accuracy forecasts and eliminating revenue leakage.
  • Build a high-discipline collections engine, standardizing recovery cadences to achieve best-in-class net collection rates.
  • Serve as the ultimate closer for complex billing disputes, negotiating with health plans and driving team KPIs.

Foodsmart is the leading Foodcare platform in the U.S., combining personalized nutrition care with food benefits to improve health outcomes. With over 3 million members and backed by a $200 million investment from TPG's Rise Fund, the company fosters a culture of customer focus, urgency, and collaboration.