Remote Customer service Jobs • Time-management

The Customer Service Representative plays a vital role in managing increased customer inquiries during our busy “super bowl” season (September 2025-January 2026), ensuring a smooth and positive customer experience. Your impact is significant, as you help maintain high customer satisfaction and loyalty, directly contributing to Petite Plume’s success.

Responsible for supporting the Sales Team and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and center staff. Communicates with the customer to ensure the customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems.